LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.73

4.7 Rating 3,949 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,949 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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LOWA UK 5 star review on 26th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Comfortable and well made boots. Needed to do a return to get a slightly smaller size which was all handled quickly and with no fuss.”

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Posted 1 month ago

“I got the Innovo for the first third of the Southern Upland Way in mixed weather and terrain and heavy packs. They were sturdy, light and comfy from the off. A great recommendation for my wide feet from James K! Really reliable on all surfaces from tricky loose gravel and slippy rocks to uneven boggy moorland. No blisters!”

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Posted 1 month ago

“Before i bought i haf a query tgat was answered very quickly, boots came quickly as well. Great product with excellent customer service. Thankyou very much. Cant say more. Will use you again...”

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Posted 1 month ago

“I was looking for a pair of walking shoes which had a wide fit option, were true to size and gave good foot support. These wonderful shoes fit the bill and are so comfortable.”

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Posted 1 month ago

“Styles and delivery are top notch. Great that they make vegan shoes.”

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Posted 2 months ago

“i had to send boots back as they asr too big, look a bit big as well, but very comfortable. Process to return was easy, they are on their way back to LOWA.”

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Posted 2 months ago

“The trainers didn't fit so I returned them and after a few days got a full refund no problem ☺️ so happy”

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Posted 2 months ago

“I have had 3 or 4 pairs of Lowa boots over the last 5 or 6 years, and each time I have purchased them direct. They come with a prepaid label which means exchanging them is easy and there is a person on the other end of the phone to chat to as well. On this occasion I accidentally ordered the normal fitting instead of the wide. Isaac at Lowa then contacted me and asked if I would prefer the wide as their records showed that I had had wide before. This saved me the trouble of returning them! Thank you. Also he held delivery back so that they did not turn up whilst I was away. Excellent customer service.”

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Posted 2 months ago

“This is my third pair, and this new evolution is really great. Robust and still light shoes and very good ankle hold. My fourth pair is likely to be the same :)”

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Posted 2 months ago

“Great boots, comfortable, waterproof”

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Posted 2 months ago

“The service and delvery are good. The boots are really hard wearing but comfortable. We use them literally everyday for long hikes or work wear and so far have never had any trouble. - this must be my 10th pair used over the same number of years. They are so good in fact when we need a new pair we don't even need to look around just go straight to the Lowa website. The boots we buy have vibram soles and are made in Germany/Europe.”

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Posted 2 months ago

“Amazing product, great quality and exactly what I was looking for. Thank you.”

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Posted 2 months ago

“Excellent product”

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Posted 2 months ago

“Probably about the tenth pair of Lowa renegade Lo I have bought over the years. I do a lot of walking and I just wear them until the soles have worn down and then I buy another pair. They are not as waterproof as a proper pair of walking boots but unless you’re walking up a mountain in a storm they will probably keep the rain out.”

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Posted 2 months ago

“Very good price for the boots I had and all delivered very promptly.”

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Posted 2 months ago

“I have short wide feet (almost square 😂) but the Lowa wide fit perfectly. They were comfortable straight from the box and didn’t need breaking in, as others have said. Took me a couple of walks to get the lacing just right but now I just put them on and they are comfortable all day. Really pleased with them.”

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Posted 2 months ago

“LOWA provided outstanding customer service. The help I received was truly amazing, with a great team that was attentive, knowledgeable, and friendly throughout. I highly recommend LOWA for their excellent support and commitment to customer satisfaction.”

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Posted 2 months ago

“I found this company while searching for vegan shoes. The delivery and return process is quite simple. Returns are free. It is a European based company and states the shoes are made in Europe. The sizing guide is VERY useful they fit very small.”

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Posted 2 months ago

“Really comfortable, good quality boots that support your foot and ankle. Have only just 'broken' them in but they look smart and I'm confident they will work with crampons on my next adventure.”

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Posted 2 months ago

“Excellent quality at a very affordable price. You can’t put a price on good footwear, but Lowa have managed to deliver both comfort and value. Fast delivery, a perfect product, and no issues whatsoever with my purchase. Highly recommended.”

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Posted 2 months ago

LOWA UK is rated 4.7 based on 3,949 reviews