Lowa Reviews

Name: Lowa
Rating: 4.73

4.7 Rating 3,425 Reviews

93 %

of reviewers recommend Lowa

4.7

Based on 3,425 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleased with fit..width fine...but not quite so with having to pay £30 more for having to buy a mans walking shoe which is exactly the same as the womans to get the right width...”

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Posted 2 years ago

“My Renegade boots are so comfortable, I needed new insoles, they were with me the next day and they are perfect.”

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Posted 2 years ago

“My 4th pair of Lowa Renegade trainers - always comfortable and durable if pricey”

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Posted 2 years ago

“My Husband and I both bought a pair of Lowa walking shoes. They are sturdy, durable and comfortable and look good. I really like the fact the Lowa have wide fittings and half sizes. It’s made such a difference. The ordering process and delivery was super efficient. Would definitely use them again.”

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Posted 2 years ago

“I have had these boots only a couple of months and used lightly yet they are leaking through the seams despite my using most of a tin of Lowa spray and the Lowa cream treatment. They have started leaking while walking in wet grass (not during rainfall) which is highly disappointing for what I expected to be quality boots at this price”

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Posted 2 years ago

Hi, Thanks for reaching out, but sorry to hear you're unhappy with your boots letting in water. Please do get in touch with our customer services team on enquiries@lowa.co.uk, and they will be more than happy to look into this for you. Thanks, LOWA UK

Posted 2 years ago

“Overall, very good. Can't fault them to date.”

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Posted 2 years ago

“Bought insole replacments for older boots, arrived very quickly”

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Posted 2 years ago

“Excellent fitting boots particularlyin wide size.. Superb service.”

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Posted 2 years ago

“Best boots I have ever owned. Needed some new laces, they arrived the next day, excellent quality”

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Posted 2 years ago

“Found the boots I needed, wide fit, which are difficult to find on high street. Arrived quickly and at a reasonable price. Would buy again.”

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Posted 2 years ago

“Ordering process was easy and very quick delivery unfortunately I returned the boots as they were not suitable for my needs so I can’t really review them as I only tried them on”

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Posted 2 years ago

“Excellent customer service when I had a few questions to help me choose the right boots. They arrived really quickly and were a joy to wear from the very first adventure.”

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Posted 2 years ago

“I’m very happy with my purchase and the service provided. Was drawn in by the wide foot versions so slightly disappointed that they didn’t have any stock my size. Finally settled on a regular width larger boot, but took a couple of tries to find the right size for my feet. Their returns policy very much afforded me to take the time to get it right. Super simple and quick.”

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Posted 2 years ago

“Superbly made Innox boots with a level of comfort beyond my expectations. Ideal for short and long walks alike.”

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Posted 2 years ago

“Fast service, boots were packed for posting very well”

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Posted 2 years ago

“Very comfortable and supportive for my wide feet. Was struggling to get boots to fit without rubbing.”

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Posted 2 years ago

“Tried lots of others, now found my best so far, definitely worth the extra money. Dry. Warm. Feet. No. Smelly. Socks.”

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Posted 2 years ago

“Lovely boot but sadly not true to size, come up small.”

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Posted 2 years ago

“This is the 5th pair of Lowa boot I have bought, they are so comfortable. I purchased my first pair 20 odd years ago in Switzerland, after having many pairs of other brands that all created pain and blisters. My second pair of Renegades I put on new, straight out of the box and walk the high alpine trail, 6 hours topping out at the Faulhorn 8000ft+, still as comfortable at the end as when first put on. My feet would highly recommend them .”

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Posted 2 years ago

“Great product (this is my second pair!), Comfy straight out of the box & good build/material quality. Online ordering v.straight forward with quick delivery”

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Posted 2 years ago

Lowa is rated 4.7 based on 3,425 reviews