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LOWA UK Reviews

4.7 Rating 3,705 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 3,705 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
LOWA UK 5 star review on 26th January 2026
Lee F
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
13
Anonymous
Anonymous  // 01/01/2019
Lowa are the most comfortable boots I’ve ever bought. Previously I’ve bought there more rigged GTX military style boot which I’ve worn hiking in the mountains or Argentina brand new. No blisters. My new general hiking boots again have become the most comfortable from the off! Lowa rock!
Helpful Report
Posted 2 years ago
Very speedy dispatch and delivery!
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Posted 2 years ago
Fabulous, lightweight, fits like a glove and good colour
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Posted 2 years ago
Excellent service and such a fast delivery. So pleased with my boots. As always, impeccable.
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Posted 2 years ago
Very speedy service
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Posted 2 years ago
Excellent service and speedy delivery
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Posted 2 years ago
Only worn a few times so far, they are well made and comfortable, true to size.
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Posted 2 years ago
As ever, great service ,great quality,great fit! I normally struggle with shoes, having a small( UK 6.50) ,narrow foot , but a standard size 41 has worked every time so far.
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Posted 2 years ago
Excellent boots and excellent service. I've ordered boots direct from Lowa UK twice now and both times they've managed to deliver within about 24 hours of placing my order. The boots themselves continue to be excellent quality and a perfect fit for me and I get around 2000 hard miles out of a pair (about two years use) before I go back for more. My Bluelight discount is a nice sweetener.
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Posted 2 years ago
Excellent service from Lowa for my new walking boots which are a brilliant fit.Very pleased as I got them at a discounted price.So comfortable and well made. I always choose Lowa as they are a better fit for my narrower feet.
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Posted 2 years ago
Very satisfied
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Posted 2 years ago
There was good helpful information on the website and I was able to compare the different boots easily. They arrived in a timely way and I was so pleased with the fit and feel.
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Posted 2 years ago
Good service and fast delivery.
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Posted 2 years ago
Great shoes do the job as advertised the wide fit for me was essential.
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Posted 2 years ago
ALTHOUGH THE BOOTS DIDN'T SUIT MY FEET, IT WAS A VERY GOOD SERVICE. THE RETURNS WERE MADE SIMPLE AND THE QUALITY OF THE BOOTS WERE VERY GOOD INDEED
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Posted 2 years ago
My wife suffers from various foot problems so finding a boot that she can wear comfortably has been a problem for many years. As I have a pair of Z8N boots and have been delighted with them I convinced her to try the Renegade GTX Mid. They have been great, no discomfort at all and well worth the money. Lowa have looked after me over the years and i honestly would not go with any other company
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Posted 2 years ago
Bought these for a walking holiday in Turkey. Very pleased with them, they are lightweight enough for hot weather but sturdy & stable enough for hill walking Not had the opportunity to check whether they are waterproof yet.
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Posted 2 years ago
Comfortable. Lightweight for leather. Waterproofing failed after 2 years = c. 1,500km = c. 80 hikes over moderate-to-easy terrain. Not impressed.
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Posted 2 years ago
I'd love to give 5 stars. But there not as comfortable as my previous pair. There very narrow and pinch my toes. They were very expensive but they needed to have more witdh to them. Its a shame.
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Posted 2 years ago
Great looking and comfortable boot. Not waterproof though- first walk through wet grass allowed water through. To be fair, every goretex boot I’ve ever had has failed, sooner or later- usually sooner.
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Posted 2 years ago
Hi, Thanks for your review, but sorry to hear the boots are letting in water. Have you been in touch with our customer services team about this? If not, do reach out to them on orders@lowa.co.uk, and they will be more than happy to take a look at this for you. Thanks, LOWA UK
Posted 2 years ago
LOWA UK is rated 4.7 based on 3,705 reviews