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LOWA UK Reviews

4.7 Rating 3,792 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 3,792 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
LOWA UK 5 star review on 26th January 2026
Lee F
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
13
Anonymous
Anonymous  // 01/01/2019
I CAN NOT FAULT ORDERING, DELIVERY, RETURNS & SPEED OF REFUND - WOULD GIVE 5 STARS FOR AN EXCELLENT SERVICE & WOULD ORDER FROM THE SITE AGAIN. HOWEVER, THE ORDERED LOWA RENEGADE 'WIDE FIT' BOOTS - NOT SO MUCH. I CANNOT RECOMMEND AS A 'WIDE' FIT BOOT AS ADVERTISED ON WEBSITE. THE FOOTBED WIDTH IN THE RENEGADE FELT NARROWER THAN MY 'REGULAR' WIDTH FIT OLD MEINDL BOOTS. I SHOULD HAVE PAID MORE ATTENTION TO THE REVIEWS CITING THIS PROBLEM. THEREFORE ONE STAR. THE QUALITY OF THE RENEGADE BOOTS WAS EXCELLENT, JUST NOT THE FIT.
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Posted 2 years ago
Excellent service. Quick delivery.
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Posted 2 years ago
Absolutely FABULOUS boots - my second pair! Fit straight out of the box with no 'wearing in' and so very comfortable.
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Posted 2 years ago
Good shoes but takes time to get used to them.
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Posted 2 years ago
Love the shoe. Actually the 2nd pair I have bought over a period of more than 7 years. So comfortable whilst supporting you foot / ankle.
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Posted 2 years ago
Always been pleased with all my Lowa purchases , have been for over 2 decades , I only wear my Lowa boots unless going to a wedding or funeral , drives my wife crazy but my feet love me and my Lowas .
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Posted 2 years ago
I buy Lowa because; great boots and outdoor shoes, and they provide the right arch support for my feet. Have tried other well known brands, but in my opinion they don’t compare to the comfort and quality of Lowa.
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Posted 2 years ago
I have a bunion on my one foot so finding wider fit boots is difficult. I didn’t keep these boots as the fit was slightly snug. I needed a pair quickly so went for Meindl which I have had before. However, I will give Lowa a try next time as they are well priced and very well made.
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Posted 2 years ago
Excellent boots, speedy delivery.
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Posted 2 years ago
I recently had an experience with LOWA that really stood out. When I ordered a pair of boots, I realized I had chosen the wrong size. I contacted their customer service, and they were incredibly helpful and prompt in amending my order. The correct boots arrived quickly, and the whole process was smooth and hassle-free.
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Posted 2 years ago
Ordered 3 sizes and returned the 2 pairs that did not fit for free. Refunded within 3 days. Excellent customer experience. I did need a size up then usual but this is normal with goretex-lined boots.
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Posted 2 years ago
They make extremely comfortable boots and shoes for hiking and general walking and they look good. (Don't change anything thank you :) )
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Posted 2 years ago
Returned them as they were too big and am eagerly awaiting a pair of size 8 to replace them
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Posted 2 years ago
Luckily, easy to return items. Refund processed speedily.
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Posted 2 years ago
I've been wearing Lowa shoes and boots for several years now, I find their products to be comfortable, hard wearing and well-made. Their customer service is also exceptional. I recently had an issue with a pair of boots, which they replaced immediately. They are a quality brand manufacturing high quality products and I highly recommend them.
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Posted 2 years ago
Excellent Quality
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Posted 2 years ago
Excellent product. Excellent online ecperience when ordering. Delivery was prompt. Thank You
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Posted 2 years ago
Have now used these for 6 days' walking. Was worried about breaking in a new pair of boots but it was absolutely no problem. Comfortable and good support. The walking was in extremely wet conditions and my feet remained completely dry throughout. Early days but very impressed so far.
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Posted 2 years ago
Very comfortable but the soles are sooooo slippery it is unbelievable that a walking shoe would be like that
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Posted 2 years ago
Quick and reasonable
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Posted 2 years ago
LOWA UK is rated 4.7 based on 3,792 reviews