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LOWA UK Reviews

4.7 Rating 3,705 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 3,705 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
LOWA UK 5 star review on 26th January 2026
Lee F
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
13
Anonymous
Anonymous  // 01/01/2019
My first Lowa's after years with other brands, so a big step. I have wide feet and I'm really delighted with the comfortable fit. The lacing system is clever, allowing different tensions across the foot, and the craftsmanship is to a very high standard. The real test is comfort for long hikes - and they are.
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Posted 2 years ago
Supremely comfortable, great foot support. It does what Lowa says it does.
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Posted 2 years ago
Excellent service. Item was well packaged and delivery was exactly as stated. Walking shoes are strong and the most comfortable I have worn - my fourth pair.
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Posted 2 years ago
great website, lots of communication and delivery on time.
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Posted 2 years ago
Great boots so far, deal with mud and wet nicely. Don't have to re-lace them either.
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Posted 2 years ago
Bought another pair of Lowa boots even though my last pair started letting in water; because the wide fit is one of the few boots that are comfortable for me.
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Posted 2 years ago
Great boots ,strong, good fit 🙂 great quality
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Posted 2 years ago
Best boot ever owned, light, strong
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Posted 2 years ago
Ordered one day. Arrived the next. Perfect!
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Posted 2 years ago
Easy process, great boots
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Posted 2 years ago
Excellent boots which are comfortable to wear straight out of the box and give me great ankle support. Hard wearing soles and light overall. My boot of choice.
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Posted 2 years ago
This is my second pair of lowa boots, Had the first pair 15 year and they are still great boots, I've bought the second pair as a treat for myself it's my 50th birthday, lowa boots are the best so if you want good quality footwear look no further than Lowa 10/10
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Posted 2 years ago
Excellent service. Boots delivered next day and are superb.
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Posted 2 years ago
This is my 4th pair of Renegade GTX mid. There is no doubt on the quality.
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Posted 2 years ago
My last pair of laces lasted ages so I decided to go with another genuine Lowa pair when my others give up, highly recommended.
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Posted 2 years ago
This is my second pair. I went into store first time and got them fitted by a very knowledgeable salesman.
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Posted 2 years ago
Amazing customer service and advice, super fast delivery. We’ve now been in Ecuador for a week since purchasing the Renegades, can’t recommend them highly enough. Worth the extra few pounds for the service and quality. Thanks Lowa.
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Posted 2 years ago
I purchased a pair of Innox Evo GTX mens hiking shoes. Arrived with crease across toe material left hand side and faulty lining at toe region. Returned for refund. Second pair ordered at same time. This time again a crease across left hand toe side (different to previous) and gaping around lace holes on both shoes - the material did not lay flat. Returned for refund. Very disappointing quality control. Very disappointing in view of other reviews. I will not try again. The returns were easy. That was the good part.
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Posted 2 years ago
Everything is perfect, except delivery. That day I was at home all the day. The delivery man did not show up. Then I got a message, that since I was not at home, the parcel was dropped at the nearest delivery point. I believe it's just not fair and spoils customers' experience.
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Posted 2 years ago
Fantastic customer service…I emailed within a few moments of placing my order as I had forgotten something….within minutes a very helpful James replied stating my request would be dealt with, no issues! Prompt delivery… delighted!!
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Posted 2 years ago
LOWA UK is rated 4.7 based on 3,705 reviews