LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.74

4.7 Rating 3,580 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,580 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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LOWA UK 5 star review on 21st November 2025

Anonymous

Anonymous // 01/01/2019

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“I had my first pair of Lowa boots about 10 year ago and they were the best boots I had ever worn. I bought my second pair last year (different style) and they were no different. Very good fit, very comfortable, great ankle/foot support, no breaking in required and everything I want in a walking boot.”

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Posted 7 years ago

“There is no doubt the boots are comfortable and so far, my feet have stayed dry. But, after just the first exposure to wet grass they lost colour over the toes and looked like old boots - very disappointed. Lowa's response was "that's unexpected" but nothing else. The protection cream supplied with the boots, even when put on in small amounts and left overnight, turns to a milky residue as soon as it contacts wet grass. Again, looks very poor. Overall, a good boot so far but not confident enough to buy again.”

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Posted 7 years ago

“Great sold boot”

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Posted 7 years ago

“The boots look well made and a good price Look forward to doing many miles in them”

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Posted 7 years ago

“its an awesome product my regret is the item can!t be shipped to Canada”

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Posted 7 years ago

“I was so happy with my first pair Lowa shoes bought from the high street which I've worn nearly everyday for two years. I've just purchased an identical pair, this time direct from Lowa at a considerable saving, their service was first class even down to a returns form(prepaid) should I need to return the item. As a pensioner I need to spend wisely, my old pair still have a few miles left in them yet, wife says they've seen better days,I say they are just run in...”

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Posted 7 years ago

“First impressions are that the boots are very well made, having wide size 13 feet my options were limited but the fit is very good, the wide forefoot very good. They are reasonably heavy as the leather is thicker than less expensive boots and having done 2 short walks will require some breaking in, though not as much as other boots I have had. Wife has Lowa Renegade, which is a good all round boot, the Ranger is a stiffer boot more suited to hillwalking and slightly tougher conditions, not so good if the walk has long road sections.”

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Posted 7 years ago

“Bought replacement insoles for my mountain boots. Good price, fast delivery and the old ones fitted handily in my wellies - win,win!”

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Posted 7 years ago

“Great service, great boots.”

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Posted 7 years ago

“The walking boots arrived well packaged and in perfect condition. I am very pleased with the purchase.”

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Posted 7 years ago

“Well, a good product (shoe in this case) is of course essential and the shoe is excellent. I feel like a male version of Cinderella, it fits like a slipper. Its very comfortable, snug but not tight, well made and very much up to the job. So if the shoe is good what else? Service, service & more service is what counts for me. I ordered on line, a very good website, good delivery and I ended up needing 1/2 size smaller so I returned the first pair easily and for free. GREAT SERVICE, THANKS.”

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Posted 7 years ago

“Good communication and quick service.Packaging excessive for a pair of laces.”

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Posted 7 years ago

“Excellent customer service, bought the wrong size and was easily able to return them.”

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Posted 7 years ago

“The shoes I bought fit well and is high quality. They provide sufficient support for the activities advertised on the page and are very good for general walking and travel.”

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Posted 7 years ago

“The shoes fit very nicely and were very comfortable, even after walking long distances.”

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Posted 7 years ago

“Great shoes as always from lowa wouldn’t buy anything else”

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Posted 7 years ago

“I have used the boots around work for three days now to test them out. I have been really impressed with how comfortable they are out of the box. For my intended use (Search and Rescue) I will need to change the insoles for different ones as they are comfortable when moving but for walking around urban areas and attending fund raising events where a lot of standing around is involved.”

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Posted 7 years ago

“Excellent quality laces at a good price and they arrived in a couple of days post free.”

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Posted 7 years ago

“excellent colour and workmanship”

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Posted 7 years ago

“Fantastic service and so far amazing boots, would highly recommend!”

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Posted 7 years ago

LOWA UK is rated 4.7 based on 3,580 reviews