LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.73

4.7 Rating 3,752 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,752 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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LOWA UK 5 star review on 26th January 2026

Anonymous

Anonymous // 01/01/2019

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“I’ve had boots from 2 other respected brands but neither come up to the comfort of my Lowa’s - great service, great boots.”

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Posted 7 years ago

“Excellent product excellent service”

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Posted 7 years ago

“Good fit and comfortable. I always buy Lowa boots.”

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Posted 7 years ago

“Great service, got our laces within two days, guy on the service desk was very helpful. Boots are expensive but good quality also backed up with inexpensive extra things like laces. Well done Lowa.”

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Posted 7 years ago

“Ordered my insoles and arrived within a couple of days postage free Perfect fit and boots feel like new again Very good value compared to others I have used”

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Posted 7 years ago

“Very comfortable straight out the box. ⭐️⭐️⭐️⭐️⭐️”

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Posted 7 years ago

“Excellent service will use again”

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Posted 7 years ago

“I have bought LOWAs for a long time and have been really impressed with them. I wear them all the time and only take them off for bed, they are so comfortable.”

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Posted 7 years ago

“Excellent walking boots and fantastic service as always”

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Posted 7 years ago

“Well the item was dispatched very quickly so 5⭐️ To Lowa. The problem was with the delivery company Royal Mail sending it all over the place took 5 days on a 48 hour dispatch well done 👍🏻 😡”

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Posted 7 years ago

“I do a lot of walking with my job and therefore require great boots. The service and shipping was first class. Have only worn them for three days so far and and they feel great . No need to break them in. Will be ordering the waterproof/ care kit. I hope they last as well they should.”

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Posted 7 years ago

“This is my 4th pair of Renegades, previously I’ve had the standard width which have been very comfortable, I never feel the need to take them off as soon as I return from a long hike. They wear very well and give a good grip on wet/slippery surfaces.”

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Posted 7 years ago

“Brilliant quality footwear, shipped very quickly and arrived on time.”

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Posted 7 years ago

“Your service was excellent, although you didn't have what I wanted , you did try your best. Your young ladies were very pleasant on the phone and knew their stuff. Carry on with the good customer service.”

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Posted 7 years ago

“Lowa is expensive but they are the best. I wear mid boots most of the time because of a disability. I have to buy a new pair each year but I consider the £170 an essential medical expense because the extra it allows me to walk everywhere comfortably. And they look good too!”

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Posted 7 years ago

“I used to wear Lowa boots in the Army, combat GTX or Mountain GTX, I ordered the Camino GTX hiking boots, as expected the boots I ordered are fantastic, Comfortable from day day one as always, The boots give you that special feeling when putting them on. I will be buying again from Lowa. I paid for next day delivery, the cost was very cheap and the boots arrived less than 24 hours after ordering.”

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Posted 7 years ago

“I was happy to see Lowa support their products in UK, price was fair and product good.”

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Posted 7 years ago

“This is now my third pair of Zephyr GTX!! They are very very comfortable and easy to break in. My first pair went all the way up the top of Kilimanjaro, with no issues and no blisters! The only thing I would ask Lowa to fix is the area where your ‘toes to feet’ flex. My last two pairs have exactly the same failure location and water starts to seep/come in (happy to send photos). Apart from that, great boots and well worth the money! Keep it up Lowa.”

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Posted 7 years ago

“Straight out of the box comfort. Not had to wear in before any day long activities, quick try on at home then out into the field. Brilliant boots in my humble opinion.”

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Posted 7 years ago

“Excellent service, great boots thank you”

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Posted 7 years ago

LOWA UK is rated 4.7 based on 3,752 reviews