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LOWA UK Reviews

4.7 Rating 3,580 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 3,580 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
LOWA UK 5 star review on 5th February 2021
Mark J
12
Anonymous
Anonymous  // 01/01/2019
Great service and so far fantastic boots, highly recommend!
Helpful Report
Posted 7 years ago
High quality lightweight walking shoe which is very comfortable on the walks up to 7km that I have done since purchase. The lacing system is quick in putting shoes on and taking off. Coupled with leather uppers and vibrant soles definitely purchase again.
Helpful Report
Posted 7 years ago
This is my second pair of Renegades so i knew what to expect and which size to go for. Boots arrived very promptly, cheaper than through other retailers like those on Amazon. Quality and comfort are excellent straight out of the box. I usually wear size 10 but have stuck with UK 10.5 for these boots. Recommended.
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Posted 7 years ago
Great service, perfect fit super comfy
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Posted 7 years ago
Great service when ordering. Super quick and easy. Although website option to choose delivery to a collection point could be improved.
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Posted 7 years ago
Head and shoulders above rival manufacturers,straight out of the box comfort,used both in a professional capacity and for leisure.lowa are,in my mind,one of the best
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Posted 7 years ago
Straight out of the box comfort,sturdy feel to them,have used Lowa both professionally and for leisure,never let me down.
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Posted 7 years ago
Very quick delivery.
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Posted 7 years ago
This is my second pair. First pair lasted over 10 years with many many miles walked. I read a review in Irish times which tested the boots & strongly recommended them. For sure a great boot. The most comfortable & robust boot I have ever tried
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Posted 7 years ago
Fast delivery, well packaged boots and a lovely colour. So far so comfortable as well
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Posted 8 years ago
Exceptional customer service. The shoes are a gift but look good, as well as being functional and appear to be of a high quality. I think the recipient will be thrilled and these will become their brand of choice.
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Posted 8 years ago
Quality product quality service
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Posted 8 years ago
Particularly like the ball bearing system for the laces, very easy to put on and good to wear straight out of the box. Done 50k in North Yorkshire Peaks in 3 days since getting them and going great. Good value next day delivery and like the returns service you provide, even though I didn't need it.
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Posted 8 years ago
Prompt delivery of some wonderful walking shoes.
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Posted 8 years ago
I am unable to provide a relevant review as I have not yet received my order. It was expected 4 days ago. I have emailed to ask where my order is but as it was a Friday evening I have not yet received a response and do not expect one prior to Monday. I hope that the quality of the product makes up for the unexpected delay in receiving it.
Helpful Report
Posted 8 years ago
Hi Emma, We're really sorry about the delay you experienced, which unfortunately was due to a fault in shipping. We hope that having re-sent your order to you by express delivery, you're pleased with your purchase - and that the quality of the product does go some way in making this up to you!
Posted 8 years ago
I have purchased both the Renegade boots and shoes over the last two months - Both have been absolutely fantastic and are extremely comfortable and supportive. Excellent quality and I would have no hesitation in recommending.
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Posted 8 years ago
Made a mistake and ordered the wrong size, messaged and was replied to quickly and they sorted the issue and still got sent out promptly!
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Posted 8 years ago
Straight out of the box the Lowa boots felt like they'd been made for me. Super comfortable. Great that they come in a wide fitting - no need to go for a larger size simply to get the width. No doubt about it, these are the Cadillac of hiking boots.
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Posted 8 years ago
Great boot - easy to order - quick delivery - easy return (if you need to).
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Posted 8 years ago
I bought the same pair of lowa boots as about 6 years ago, because they are light, very comfortable and lasted me very long. I love outdoors and need a reliable pair of boots, that's why I bought them again. Fast delivery. Good experience.
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Posted 8 years ago
LOWA UK is rated 4.7 based on 3,580 reviews