LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.74

4.7 Rating 3,579 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,579 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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LOWA UK 5 star review on 12th September 2025

Anonymous

Anonymous // 01/01/2019

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“I used to wear Ecco Expedition boots, I loved them but then they changed them. Luckily, I discovered Lowa Renegades which I love just as much - especially when they're on offer! Great boots.”

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Posted 2 years ago

“Very customer-friendly experience”

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Posted 2 years ago

“Easy to use and order website, great returns policy for footwear which means no hesitancy in ordering”

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Posted 2 years ago

“I have purchased from you before about five years ago. My late husband had a pair of your boots, when he died I sold them and bought my size from your website. They are still going strong, so I thought I would take advantage of your sale and get myself a pair of plums Renegade GTX's. They are such a comfy boot, and they don't need as much walking in as some boots . I'm looking forward to using them! Thanks for offering my favourite colour too!”

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Posted 2 years ago

“Absolutely superb boots. This is my first pair of Lowa boots and they were instantly megga comfortable, light and wearable all day long from day one. I'm very very impressed. 👌👌👍👍”

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Posted 2 years ago

“Fabulous footwear, excellent customer service. Love my boots!”

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Posted 2 years ago

“Well done Lowa. Very speedy delivery and easy to order. A little bit of sad news is the boots I ordered were too tight. No problem I phoned Lowa and were able to give me the same deal on a larger pair of boots once I returned the initial boots. Very easy to return the boots by a prepaid mailing slip.”

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Posted 2 years ago

“I've been delighted with the on-line service from Lowa. A simple order process and shoes in an 11.5 size (a size rarely stocked in the retail outlets). The true test will be how they cope with 7 week's trekking across South America!”

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Posted 2 years ago

“Great quality boots”

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Posted 2 years ago

“I have not yet received the boots!!? I was told they had been delivered they never were and then they disappeared in the DPD depot in Cardiff . I was told on Monday another pair were to de sent but as yet , nothing has arrived..”

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Posted 2 years ago

“Easy ordering. Fast delivery. No problems.”

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Posted 2 years ago

“Bought my first pair 18 months ago and they’re so comfortable I’ve lived in them ever since. Added a second pair to cope with winter hiking, mud, rain etc. while keeping the originals for everyday wear. Only negative is the all black design seems to have been discontinued.”

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Posted 2 years ago

“Ordered a pair of boots and they were fast delivery. Easy and fast to talk to if you need anything.”

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Posted 2 years ago

“The best brand I ever used. As an ex-militarian, I would say that LOWA is reliable, comfortable, and not heavy boots. I simply recommend them.”

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Posted 2 years ago

“My first purchase with Lowa which has been a very positive experience.”

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Posted 2 years ago

“Just excellent - customer service, delivery and product.”

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Posted 2 years ago

“The most comfortable boots I have ever worn and I love the design aesthetics put into them, classic Lowa‘s!”

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Posted 2 years ago

“Excellent customer service,boots comfy from first try.thanks”

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Posted 2 years ago

“Great product and whole online experience was great with prompt next day delivery.”

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Posted 2 years ago

“Speedy delivery, excellent comfort from the start ( as always , 3rd pair) , and waterproof”

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Posted 2 years ago

LOWA UK is rated 4.7 based on 3,579 reviews