LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.74

4.7 Rating 3,579 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,579 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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LOWA UK 5 star review on 12th September 2025

Anonymous

Anonymous // 01/01/2019

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“This is my wife's fifth pair of Lowa. She absolutely loves them. You've got a fan for life!”

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Posted 2 years ago

“Lightweight, really comfortable, good ankle support.”

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Posted 2 years ago

“Excellent service - advised as to delivery times at point of order. Prompt delivery at stated time, polite handover. Most importantly great shoes!”

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Posted 2 years ago

“Excellent Products, Great Service.”

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Posted 2 years ago

“Outstanding comfort from the first walk and for those of us with wide feet, a game changer.”

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Posted 2 years ago

“Decided to go with the Renegade GTX after many years of the mountain GTX and I’m over the moon 😍”

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Posted 2 years ago

“I bought a pair of taurus boots, they were swiftly delivered and on the feet were comfortable from the moment I stepped out in them..”

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Posted 2 years ago

“Brilliant brand! Good quality. Quick delivery”

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Posted 2 years ago

“Easy to use website. Good communication. Quick dispatch. Lovely light boots and feel so comfortable. Have yet to do a long walk but just know they'll be perfect! Thank you.”

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Posted 3 years ago

“Very good solid comfortable hiking boots”

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Posted 3 years ago

“Responsive and helpful when my mistake order needed to be corrected”

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Posted 3 years ago

“These boots are the second pair I have bought in the last few years. My first pair are still amazing but need two pairs now . Great product perfect fit. Thank you”

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Posted 3 years ago

“very good boots for outdoor activities, not as light as zephyr model but still lighter than most outdoor boots. good ankle support and very waterproof, to the point that you can step into the stream crossing it and still have your feet dry (I would say they give you about 10 sec before they start letting water in).”

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Posted 3 years ago

“Delivery fine, however the treatment seems to have ruined the finish on my new lowa boots and has left a white residue.”

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Posted 3 years ago

“Arrived nice and quick.”

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Posted 3 years ago

“Great products and fast service with a comforting satisfaction guarantee.”

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Posted 3 years ago

“I haven't received the item yet！More than a week！”

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Posted 3 years ago

Hi Weixiang, Thanks for your review, but sorry to hear DPD weren't able to deliver the order to you correctly. They sent it back to us and we received it back on the 10th, and re-sent it straight away, this time using Royal Mail. The tracking is showing as it being delivered the next day on the 11th, so I assume you have received the parcel now? Do get in touch with us at orders@lowa.co.uk if there's any further issues Thanks, LOWA UK

Posted 3 years ago

“Bought My third pair of Desert Elite boots plus spare laces as these are the best boots I have ever owned. The other two pairs have not worn out , I just like this boot so much. Also purchased a spare set of laces.ordered arrived very quickly as always. Very Happy.”

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Posted 3 years ago

“Top product, nice delivery- no complains!”

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Posted 3 years ago

“Love these boots. These are my second pair the first pair list their waterproofness after two years of regular wear (the rest of the boots still in reasonable condition). Really comfy straight out of the box and completely waterproof”

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Posted 3 years ago

LOWA UK is rated 4.7 based on 3,579 reviews