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LOWA UK Reviews

4.7 Rating 3,723 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 3,723 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
LOWA UK 5 star review on 26th January 2026
Lee F
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
13
Anonymous
Anonymous  // 01/01/2019
I am still waiting for my boots to be delivered, I received a email saying that they would be delivered on the 27-01-21 between 10.00 & 14.00 so my wife booked the day off work to be here to receive them , they never arrived I have tried to find out where my parcel is by contacting UPS but can’t get any sense out of them as to where the parcel is and when it will be delivered , at the moment not a happy customer
Helpful Report
Posted 5 years ago
The only insoles that have helped me. I tried a few different insoles, and all of them just hurt my feet. Put the lowa ones and it's been amazing. No pain what so ever
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Posted 5 years ago
I buy these boots because I can take them out of the box, put them on and walk to my heart's content in absolute comfort.
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Posted 5 years ago
Excellent service, helpful on phone, then I placed order at 4pm. 5pm got despatch notice and boots arrived next day. Chose Women’s Renegrade, very comfortable for 10m hilly walks, needed Sz 8 narrow, normally wear Sz 6
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Posted 5 years ago
Great walking shoes.
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Posted 5 years ago
Boots feel and look absolutely amazing. Exactly what I wanted.
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Posted 5 years ago
Early days yet two days into wearing them but they look and feel very good.
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Posted 5 years ago
Excellent service. Following prompt email advice, I ordered two possible sizes of Lowa Rangers to replace my worn out very old Lowa Stirlings. Delivered promptly and one pair perfect fit. Unwanted pair back in the box, returned for free and refunded within 48hrs. Absolutely unbeatable.
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Posted 5 years ago
Comfortable, good fit and quality product
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Posted 5 years ago
Fantastic service. Ordered laces one day and they were at my front door the next day. Amazon eat your heart out :-)
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Posted 5 years ago
After the first 5 miler in her new boots my partner said they were by far the most comfortable and well fitted boot ever owned.
LOWA UK 5 star review on 1st February 2021
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Posted 5 years ago
Very easy to browse and order the boots arrived ahead of schedule and are comfortable and as described!
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Posted 5 years ago
I absolutely love my new Renegade boots. I am a reluctant internet shopper, but was delighted that my boots arrived very quickly, and were exactly as described. The narrow fitting suits me perfectly. No big adventures yet, but lots of local walks. Unbelievably comfortable from the first time I put them on.
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Posted 5 years ago
Very light, comfortable, this is the second time I've purchased them and they last and last, wouldn't buy any other brand
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Posted 5 years ago
Super comfy boots (straight from the box) for slightly wider feet. Top quality.
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Posted 5 years ago
Renegade Gtx Mid Ws. Absolutely amazing walking boots. Needed some good boots after breaking my ankle. So supportive and comfortable, perfect sizing, feels like these boots were made for my feet! Done 157 miles in January, not a single blister. Best walking boots I have ever had and they look good too. Would highly recommend.
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Posted 5 years ago
Bought my first pair of Lowa 15 years ago. They finally gave up the ghost after 12 years, which is pretty good. Foolishly I ventured to try other makes and after two bad experiences returned to Lowa. They are a little more expensive, but the better design, quality and comfort easily justify the extra cost.
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Posted 5 years ago
Great boots, good quality. Unfortunately just a tad tight so had to return sadly.
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Posted 5 years ago
Nice color. First pair of lowa shoes. I got them because the friend's recommendation. Very light. Only used once since I got them the other day. So far so good.
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Posted 5 years ago
I explained my situation and because of lockdown not being able to visit a shop. They advised me which ones to go for so I followed their advice and bought a pair. The boots arrived the next day which was even quicker than their estimate and I am delighted with them. Thoroughly recommended.
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Posted 5 years ago
LOWA UK is rated 4.7 based on 3,723 reviews