Lowa Reviews

Name: Lowa
Rating: 4.73

4.7 Rating 3,447 Reviews

93 %

of reviewers recommend Lowa

4.7

Based on 3,447 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Lowa 5 star review on 1st September 2025

Anonymous

Anonymous // 01/01/2019

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“Had boots 12 years and they are still good. recently bought new boots, absolutely fantastic boots backed up by excellent company and excellent company policies Thank you”

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Posted 5 years ago

“Excellent boots and great service. Highly recommended.”

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Posted 5 years ago

“My order arrived quick ..active cream and water stop pro ..I love my recon gtx boots omg the hype about lowa boots being good it true ..lowa do the best boots I know of ..”

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Posted 5 years ago

“Excellent service. Boots came within a few days. My husband wore them straight out of the box this morning for a 5 mile walk and loved them. (This is a man who doesn’t much like walking). They are very well made and he described them as being really supportive around his ankle yet allowing his wider feet plenty of space. (He is a size 12). We bought these at half price which was an incredible bargain and chose the brand because I already have a Lowa pair of well loved walking shoes.”

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Posted 5 years ago

“Excellent in terms of delivery. Quality and comfort of shoes excellent. This is my second pair!!”

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Posted 5 years ago

“very good service , boots are good and sizes are true . trying out 1 pair of boots may go to next style up if these prove ok”

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Posted 5 years ago

“Light, smart & comfortable I am tall with long narrow feet so great to find boots my size (9)”

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Posted 5 years ago

“The shoes are fantastic. The previous pair were exactly the same and got used nearly for 10 years. The new ones are even better. There was no question for me to try and buy another brand. Buying experience smooth, and fast 48h delivery and free return label in the box in case I wanted to return them, which was not the case, but it is always good to have this peace of mind. Highly recommended brand.”

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Posted 5 years ago

“Super fast delivery, and great products, what's not to like”

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Posted 5 years ago

“I love Lowa boots! I've used them since being in the military 10 years ago.”

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Posted 5 years ago

“Boots extremely well padded and therefore comfortable. However, at the flex point over the toes, even new boots treated according to instructions, suffered from moisture absorption over a damp walking day. This seeped through the outer leather and lining giving a damp sock. Whether this is how the boot is designed to behaive or my treatment is deficient I am unsure. Disappointing for a £245 boot. Comfort 5 Water resistance 3”

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Posted 5 years ago

“I love the Lowa Zephyr boots and this is my third set, although first in goretex. I’d love to comment on the quality of this particular set but the problem is that I’m still waiting for their arrival, having purchased them on the 19th of August.”

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Posted 5 years ago

“First class service.....Dorstep delivery of the size I needed at no extra cost to shopping in ten high street and finding my size (111/2 UK) wasn't stocked.”

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Posted 5 years ago

“Pleasant member of staff was able to help with a query. Easy transaction and speedy delivery”

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Posted 5 years ago

“A pair of 18 month old Renegade GT Lo shoes, sole broken away from body along one side !! A pair of Renegade Boots, under a year old, leak water even afters coats of Nikwax. August 2020,ordered a new pair of Renegade GT LO Shoes wide fit, to replace old broken ones. Shoes same size as old ones but fit to large !!”

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Posted 5 years ago

“Great boots well made and comfortable”

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Posted 5 years ago

“Company and service is ok. However their idea of a wide boot is something else. Still can’t find a wide toe boxed boot that fits. Sadly returning perfectly good boots 😞”

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Posted 5 years ago

“The replacement laces arrived very promptly and look like a quality pair. However, we ordered the 17 length and were sent the 18. We didn’t realise until we had fitted so haven’t bothered to return but we’re left with laces that are really too long. Don’t understand why you couldn’t just supply what we ordered or if not in stock then let us know.”

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Posted 5 years ago

“I had a problem with a pair of Lowa Renegade boots which was speedily and satisfactorily dealt with by the UK customer services department. Excellent people to deal with and I will be recommending them to all my friends.”

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Posted 5 years ago

“Delivery was fine, no issues.”

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Posted 5 years ago

Lowa is rated 4.7 based on 3,447 reviews