Lowa Reviews

Name: Lowa
Rating: 4.73

4.7 Rating 3,447 Reviews

93 %

of reviewers recommend Lowa

4.7

Based on 3,447 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Lowa 5 star review on 1st September 2025

Anonymous

Anonymous // 01/01/2019

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“Just got my third pair of Lowa Renegade. Not sure there's anything to add!”

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Posted 4 years ago

“I have been a fan of Lowa boots for years. The quality and comfort is second to none. I ordered from their website and was wearing the boots only a couple of days later. Well packaged and boots are exactly as I hoped for.”

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Posted 4 years ago

“Had an issue with a pair of walking shoes which I could not take back to the store from which they were purchased. Contacted Lowa direct and received a replacement pair without any hassle at all. That is customer service - well done Tim and thank you”

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Posted 4 years ago

“Overall excellent service- although I didn't get the promised email to inform me re zhipping and delivery when i queried this i got a very prompt and detailed response. The shoes themselves are the best i have had ... ever. Comfortable and great to wear. I'm not a hiker but walk my Labrador for two hours each day in all weathers so comfort is vital and these hit all the right targets.”

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Posted 4 years ago

“Ordered Strato Evo LL Lo, they arrived the next day so delivery was prompt. Unfortunately the size 11, normal shoe size and only half a size smaller than my Lowa Patrol boots which I use with thick socks, did not fit. Returned with prepaid label and ordered size 12. Again these arrived the next day and did fit. Received notification of return and was refunded 2 days later for initial undersized pair. Delighted with Strato Evo LL Lo as no plastic bag Goretex lining, just leather, which doesn't breathe when shoes are wet and take ages to dry interiors out,”

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Posted 4 years ago

“Purchased a pair of Lowa Renegades recently and while they seemed comfortable enough initially the insole in the right boot seemed to slip to the back of the boot each time I used them. I telephoned Lowa who agrred to provide me with replacement insoles free of charge. The replacements seem to be settling in OK.”

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Posted 4 years ago

“Excellent service and help from James”

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Posted 4 years ago

“Lowa for me has and sells the best band for buck footwear. I have been using them for the past 5 years now since first stumbling on their lowa renegade gtx boots. Which are the best most comfortable boot I have ever had. And I have used a large range of different brands. And by far lowa stands out and makes other competitors look rather week in comparison.”

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Posted 4 years ago

“Great asking shoes, can’t wait to try them out in the wet winters weather this year!”

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Posted 4 years ago

“Ths order arrived quickly, the contents were appropriate and difficult to chose between because they were both suitable. BUT the resend label is not recognised by the post office scanner, and isnt accepted when entered manually, so I am struggling to return the ther pair of boots. Can you help please?”

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Posted 4 years ago

“This is my 2nd pair of Lowa walking shoes, very pleased with them. Although laces could be a bit longer. True to size & very comfortable”

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Posted 4 years ago

“Excellent service. Boots arrived very quickly. Fit of boots was true to size. I am delighted with them.”

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Posted 4 years ago

“New Baldo GTX boots arrived in time for a biblical weekend of rain. The Baldo boots held up nicely, not a wet sock insight, and plentiful grip. 50+ miles walked, and the Baldo's kept my feet feeling fresh at the end of the three days walking. Brilliant!”

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Posted 4 years ago

“I bought these boots for my husband as he was complaining of wet feet! Something I have never experienced in my LOWA boots which I have had for a good few years! He’s delighted.”

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Posted 4 years ago

“My second pair of Lowa walking shoes, they're great and the service was amazing.”

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Posted 4 years ago

“Bought 2 pairs of Lowa Renegade GTX low walking shoes for myself and partner a couple of years ago - initially thought I'd made a mistake as both of us found them a little too inflexible. However, after a few wears these turned out to be the most comfortable shoe we've ever worn such that I wear them as an everyday shoe as they look good as well as performing well. When I had a problem with my shoes, Tim at Lowa dealt with it very quickly, satisfactorily and professionally. Very impressed and will buy Lowa again when these wear out and recommend to friends. Moral of story is look after your customers and they will be loyal to you - well done, Lowa.”

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Posted 4 years ago

“Much too narrow -Lowa does not make wide fittings for women”

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Posted 4 years ago

“Quick delivery, top quality boots”

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Posted 4 years ago

“Been with lowa for years, worn lowas when I was serving and worn lowas on civistreet, best boots in all walks of life”

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Posted 4 years ago

“Re. Renegade GTX walking boots. Purchased to replace current summer boots which have served well but are becoming slack and worn. This is the first pair of Lowa boots I have tried. Packaging and delivery very good. I wanted something lightweight but sturdy and went for these after reading good reviews about them. They look well constructed and attractive but I did have concerns about the number of stitched panels on the uppers. Time will tell whether my concerns are valid or otherwise. I first tried them on wearing my usual thick socks but found the fit a little tight so then I used a thin sock expecting some chafing and rubbing but to my surprise they turned out to be quite comfortable. I normally take a size 10.5 so ordered size 11 to make room for thicker socks. So far I have only walked a few miles in them and I have no complaints, they are lightweight, easy to wear and look good. I would buy them again but would opt for a half size bigger next time.”

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Posted 4 years ago

Lowa is rated 4.7 based on 3,447 reviews