LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.74

4.7 Rating 3,579 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,579 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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LOWA UK 5 star review on 21st November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Boots arrived well packaged...quality made boots... feel comfy straight out of the box...already own a pair of Lowa Zephyrs which are a pleasure to wear...so looking forward to wearing the new pair...took a week to arrive from Royal Mail 48...but busy time of of year (Dec). Deffo recommend Lowa boots.”

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Posted 4 years ago

“Sorry I can't write a review as I'm still waiting for my boots”

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Posted 4 years ago

“The correct order was delivered by courier in good time. Excellent service is appreciated.”

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Posted 4 years ago

“Excellent in all respects”

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Posted 4 years ago

“Fantastic customer service from Lowa. Absolutely love my Mauria boots. Swapped from Meindl after 20 years and no regrets.”

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Posted 4 years ago

“Good shoe company. I really like their shoes”

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Posted 4 years ago

“I have never worn LOWA shoes before. I was told that they were a bit more narrow so thought they would fit my foot! I have practised around my house and now on short distances on my walk! They are hard and heavy on my foot and not comfortable at all compared to the many other pairs I have had! Can I return as they cost quite s lot and not going to work! Sorry but this is the case!”

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Posted 4 years ago

“Excellent customer services and really comfortable shoes”

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Posted 4 years ago

“Great products, really good price in the sales. Easy to order and came quickly.”

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Posted 4 years ago

“Lovely boot beautifully made, however I ordered and received the wide fitting, but dont find it very wide. I am still wearing around the house deciding whether to keep it. Also it says to order your normal size. I am 4 1/2 and ordered 5 and just long enough”

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Posted 4 years ago

“I bought two pairs of Lowa walking shoes recently and have found both pairs very comfortable. Fab service, quick to post. Excellent staff for enquiries. Thanks.”

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Posted 4 years ago

“Very good service. Couldn’t fault it. It was a shame the shoes didn’t fit me.”

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Posted 4 years ago

“Great prices, fast shipping, super quality.”

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Posted 4 years ago

“Ordered a pair of laces for my mountain GTX boots. Arrived next day at a good comparable price.”

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Posted 4 years ago

“Great products ...have had your boots for the past six years and they have carried me over many miles in comfort. These walking shoes are perfect for lighter terrain but also for the winter slipperiness.”

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Posted 4 years ago

“Excellent boots. Let it go a few weeks before giving feedback. Once the ankles got used to the boots I was so pleased with the comfort and quality. Walk over 30 miles every week with hounds. Into week 6 very happy with boots. Thanks lowa also good service”

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Posted 4 years ago

“this is the second pair of San Francisco GTX® Lo I've bought just love them so comfortable its a shame they don't make them any more”

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Posted 4 years ago

“Arrived quickly. Great fit for my boots. Haven’t walked in them yet but they look the biz!”

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Posted 4 years ago

“Lowa UK - Lowa boots are the best boots and the BEST Customer Service I have ever experienced. I fit a narrow shoe/boot and was directed to the right boot to fill my needs and personally made sure my boots arrived properly. Many thanks Lowa UK!”

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Posted 4 years ago

“I was converted to Lowa years ago when on a trip to Switzerland. They have been my boot of choice ever since, I would recommend them to anyone. Customer service is always there to help if you have any questions or problems. A big Thank you to Tim for the help he has given me in the choice of my latest boot. Well done Lowa.”

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Posted 4 years ago

LOWA UK is rated 4.7 based on 3,579 reviews