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LOWA UK Reviews

4.7 Rating 4,000 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 4,000 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
LOWA UK 5 star review on 26th January 2026
Lee F
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
13
Anonymous
Anonymous  // 01/01/2019
“Ordered on line was easy and correct product arrived swiftly. No issues happy customer.”
Helpful Report
Posted 8 months ago
“I've been wearing Lowa's for the past 12 years. They're incredibly comfortable and each pair has lasted really well. The customer service has been incredible too. Tim & James K couldn't have been more patient and helpful when I realised the model I usually wear had changed fit.”
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Posted 8 months ago
“Upset that I couldn't get blue ones to match the existing ones in my shoes”
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Posted 8 months ago
“Very strong and durable shoes”
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Posted 8 months ago
“Product arrived on time as described - no complaints!.”
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Posted 8 months ago
“Very quick delivery and excellent quality product”
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Posted 8 months ago
“3rd pair of these , a bit narrower (hence only 4 stars) but th most comfortable boots for my narrow ankles”
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Posted 8 months ago
“Excellent boot would buy again”
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Posted 8 months ago
“Amazing socks very comfortable”
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Posted 8 months ago
“I love these boots. They are practical, comfortable and look smart.”
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Posted 8 months ago
“What can I say. Best pair of footwear you could ever want. 1. Ultimate Comfort 2. Ultimate Waterproof 3. Ultimate Longevity 4. Ultimate Design 5. Ultimate Traction 6. Ultimate Customer Care”
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Posted 8 months ago
“Unbelievable boot , comfortable, stable just a great boot”
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Posted 8 months ago
“While Lowa have been a good company in the past they have really tanked Please see discription of boot reciew and photos for more details”
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Posted 8 months ago
“Very quick delivery and great offers in the black Friday sales, no complaints.”
Helpful Report
Posted 8 months ago
“Bought Lowa Tibet GTX. Not waterproof on first 10 mile hike so returned under warranty to be told they passed the waterproof test. In the meantime I bought the Lowa Ranger GTX. Also not waterproof in the toe box. Basically with both models once the leather wets out the goretex liner doesn't work as advertised. I even spent £25 on their show care kit which didn't change a thing.”
Helpful Report
Posted 8 months ago
Hi Paul, Thanks for getting in touch but sorry to hear you were unhappy with the retailers response re. the 2 pairs of boots. Not sure if you picked up the team's email pre-Christmas, but as was mentioned in there, feel free to send the boots back to us and we'll happily test them here for you and we can get to the bottom of what's going on. Any questions, do reach back out to the team on hello@lowa.co.uk Thanks, LOWA UK
Posted 8 months ago
“Good service, shoes arrived quickly.”
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Posted 8 months ago
“Excellent v comfy boots. looking forward to testing them in 2026.”
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Posted 8 months ago
“Best boots i have ever owned.I have 4 pairs different colours and the back up service is second to none”
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Posted 8 months ago
“Brilliant! My seventh pair, nothing to match in terms of quality! Worn every working day.”
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Posted 8 months ago
“Extensive range of professional-grade footwear for military, police, and civilian use. The catalogue includes both duty and civilian boots, with several models offered on a wide last—an important detail for users who require proper forefoot volume and all-day comfort. Upper options include full-grain leather and nubuck, combined with robust construction and quality stitching. Many models are equipped with Vibram outsoles, providing reliable traction, abrasion resistance, and longevity across mixed terrain. Ordering and checkout were smooth, dispatch was prompt, and delivery times met expectations. Customer service communication was clear and efficient. Overall, a well-organised retailer offering technically sound footwear suitable for professional and demanding use.”
Helpful Report
Posted 9 months ago
LOWA UK is rated 4.7 based on 4,000 reviews