LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.74

4.7 Rating 3,579 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,579 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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LOWA UK 5 star review on 12th September 2025

Anonymous

Anonymous // 01/01/2019

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“I have found the wide sizing Renegade boots the perfect fit for my feet. Unfortunately they have started to leak after only a couple of months use despite using Lowa boot cream and Pro Stop products. I have had to resort to wearing Sealskinz waterproof socks. Disappointing”

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Posted 2 years ago

Hi Michael, Thanks for leaving the review, but sorry to hear you're having an issue with your Renegade boots. Have you spoken to our customer services team about this? It would certainly be worth dropping them a line on enquiries@lowa.co.uk, and they would be more than happy to look into this and try and get things sorted for you. Thanks, LOWA UK

Posted 2 years ago

“The best fitting and most comfortable walking boots I've ever worn. The Lo version just purchased equally as good.”

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Posted 2 years ago

“Good helpful service”

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Posted 2 years ago

“Great advice from a knowledgeable team and excellent delivery.”

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Posted 2 years ago

“This is the first time I have tried a pair of Lowa Hiking Boots, I hike regularly in all weather and on all terrain and I chose the Innox Pro GTX Mid Ws after a friend recommended them. I have to say the boot is very comfortable and supportive and did the job over a 24k wet weather hike. The customer service is also very quick and excellent if you have any queries at all. James helped me with ensuring I knew the best way to care for the boots to keep them working hard for me as long as possible! Although it is more expensive than I have paid previously - the boots areworth it and would recommend purchasing directly from Lowa as well.”

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Posted 2 years ago

“Lowa Renegade GTX is worth every penny. These boots are perfect for hiking, very comfortable, and keep your ankles safe in difficult terrain. They allow your feet to breathe but are also nicely waterproof. Highly recommended for everyone”

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Posted 2 years ago

“Great service boots fit like a glove”

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Posted 2 years ago

“Fantastic, they fit like a glove,very good value, will certainely be buying again.”

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Posted 2 years ago

“First pair of Lowa boots and they are very comfortable. Perfect for my upcoming walk in the Brecon beacons”

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Posted 2 years ago

“I bought a pair of Lowa quite a few years ago now to replace my previous brand. I was delighted with them and went on to buy a second pair. The originals eventually gave up the ghost recently and I was very happy to replace like for like”

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Posted 2 years ago

“Fitted however my left foot feels as if it has a lump on the insole however there is nothing in the boot. Not sure if they left insole is right 🤔”

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Posted 2 years ago

“it is a really comfortable and light boots”

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Posted 2 years ago

“I needed new shoe laces for my walking boots. Staff was very helpful and friendly on the phone. I ordered online and got the product within a few days. I am very satisfied.”

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Posted 2 years ago

“Excellent advice from staff at Outdoor Expo at the NEC. Purchased new boots online and fot perfectly.”

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Posted 2 years ago

“Great looking and comfortably fitting boots!”

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Posted 2 years ago

“Excellent walking shoe. A comfortable fit. I got a extra wide fitting because of bunions and a hammer toe. I am really pleased. I have Lowa mountain boots which are very comfortable. I had failed to find a comfortable walking shoe over the last year, and this was my last attempt. They are perfect.”

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Posted 2 years ago

“Great boot really comfortable.”

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Posted 2 years ago

“Good fit, comfy and do the job!”

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Posted 2 years ago

“After very little breaking in, took them as a 'spare pair' for a week of walking. So comfortable, with great ankle support I wore them most days.”

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Posted 2 years ago

“My third pair of renegades, so comfortable from the first wearing.”

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Posted 2 years ago

LOWA UK is rated 4.7 based on 3,579 reviews