LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.74

4.7 Rating 3,580 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,580 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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LOWA UK 5 star review on 21st November 2025

Anonymous

Anonymous // 01/01/2019

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“Just bought my second pair of Renegade II GTX Lo Ws because I love the first pair so much - and because this particular model has been updated and I wanted the old ones, they were a really brilliant price!”

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Posted 7 years ago

“The shoes fit perfectly fine, but the standard insole is absolutely rock hard. I'll be sending them back because I can't be bothered trying to find an insole that i'll like. I'll be going with Mammut as their shoes are simply more comfortable right out the box with no need for changing the insole.”

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Posted 7 years ago

“ordered from website which was very easy to use, good delivery service.”

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Posted 7 years ago

“Laces too short,”

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Posted 7 years ago

“It is just excellent”

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Posted 7 years ago

“Quick delivery and easy to order.”

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Posted 7 years ago

“Most comfortable active footwear ever worn! Have invested in walking boots too! Great service from Lowa online ordering.”

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Posted 7 years ago

“Outstanding! Wanted another pair of the really good walking shoes i bought a couple of years ago. They've been to Tibet, Bhutan and Antartica ... to mention just a few places. Found them here. Good price, quickly delivered. Highly recommended!”

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Posted 7 years ago

“Very good and comfy walking shoes that have also come in a wide fitting.”

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Posted 7 years ago

“Delighted to see Lowa offer the online purchase facility, which was quick and efficient. These latest walking shoes are still as robust and comfortable as the earlier ones which are at least 10 years old. I hope we have as good an acquaintance with these new ones as we did with previous ones, Thank You”

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Posted 7 years ago

“I had a pair of Lowa Hiking Boots which I bought on a holiday to Austria in about 2003!!! I loved these boots and was upset when the soles just disintegrated some months ago. However I don't do the amount of hiking I used to do and just wanted a pair of lightweight waterproof shoes for my holiday. Bought these months ago and have only just started to wear them as I wanted to keep them looking good for said hols. These are so comfortable and feel well made but lightweight into the bargain. The colour is a nice petrol green and should not need cleaning as often as a light colour would. Yes would definitely recommend.”

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Posted 7 years ago

“In 2007 your boots took me the length of the country from John o’ Groats to Land’s End (1200 miles). Next, when I walked across the country from west to east (200 miles) – again I chose LOWA. After those two adventures, I knew which boots to choose for my present Solo Round Britain Charity Coastal Walk. In October 2017, I started my ‘Victory Walk’ and the ultimate test - 5,500 miles - with 5 pairs of LOWA Reg boots. So far, we’ve covered over 1,200 miles together. I wanted to attach a picture of my companions ‘resting’ over the Christmas period, but seem unable. Without doubt, “these boots are made for walking”! Commander Jane Allen The Victory Walker Facebook: VictoryWalk17-18 www.victorywalk.uk I would be happy to assist with some publicity for LOWA. I’d be grateful if you could link to my Facebook and Website.”

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Posted 7 years ago

“I already have a pair of Renegade gtx boots which I have been more than happy with, so I thought I would try a pair of Renegade Lo which are also a very good fit and I hope they will be just as comfortable. I would like to thank the lady in Customer Services who was very helpful in getting my parcel redirected when I had difficulty with collection at the UPS drop off point.”

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Posted 7 years ago

“Best boots i have owned.”

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Posted 7 years ago

“Sorry to say that I am dissapointed with my Lowas. I work in the British Film Industry as a Camera Operator, we spend all day on our feet and I carry around a very heavy camera called a Steadicam. The boot was not comfortable - too hard underfoot with not enough cushioning and it also did not offer me the ankle support I need. I wore the boots for just one day and by the afternoon I was regretting my purchase. Such a shame as thought I'd found the perfect boot, but Alas... I would actually like a refund (or perhaps a chance to try a different pair) but have worn the boots now so unsure how to proceed.....”

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Posted 7 years ago

“I only ordered insoles, but they were well priced, well packaged, and arrived on time”

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Posted 7 years ago

“Unfortunately, Lowa didn't make me happy. I thought I had ordered a size 9.5 shoe but was sent a size 8. When I checked back on the website, it old me size 9.5 was no longer in stock. Did I make a mistake or did Lowa just send me what they had and hope that I would keep it? Anyway, the returns process was easy enough so I will wait and see how quickly the refund is processed now.”

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Posted 7 years ago

Hi Pete, You did indeed order a size uk8, we would not just send a size hoping you would keep it. The San Louis GTX Lo is a discontinued model we will not get any more stock of other sizes. Once the shoes are received back we will issue a refund and confirm it has been processed. Regards LOWA UK.

Posted 7 years ago

“Ordered some lowa boots for my partners birthday, the process was simple and efficient, and the delivery was swift. The boots are excellent, comfortable and very light and stylish, just need to get myself some now.”

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Posted 7 years ago

“A great fit and ready to walk without breaking them in, pure quality.”

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Posted 7 years ago

“Brilliant service and brilliant delivery time.”

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Posted 7 years ago

LOWA UK is rated 4.7 based on 3,580 reviews