Lowa Reviews

4.7 Rating 2,761 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 2,761 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
I love Lowa products and have had many pairs. Fits like a glove
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Posted 1 year ago
Comfortable shoes. The top bridge seems to press down onto my foot a little but other than that they seem comfortable.
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Posted 1 year ago
Sandals are good quality but don't suit my foot size/shape
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Posted 1 year ago
My third pair of renegade gtx. Pair no 2 still in use with new soles but too scruffy for public wear! Very well made comfortable shoes, especially now they make a wide fitting. My only complaint is that the soles have little grip for British mud, clog up easily and wear out quite quickly. Then again, I wear them all the time. Ordering direct from Lowa means paying the full price, but every size available and delivered next day ( on a Sunday ).
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Posted 1 year ago
Bought Lowa Renegade GTX boots recently, very happy with the comfort and support but after wearing them for 2 weeks in dry conditions, I then tackled a very wet Munro and what a disappointment these boots were! Feet totally soaked! I’ve now had to purchase the waterproof spray to try and salvage them and fortunately it has worked.
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Posted 1 year ago
Have bought Lowa approach shoes for years,they last me 1 year with constant dog walking new pair ok not as pleased with the current design as the last few years.
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Posted 1 year ago
This is my third pair of Renegades. They are excellent boots and in the latest model the wide fitting is very comfortable. Their weakness is that they wear out on the heels first and long before the main soles. An effective resolving service would be appreciated.
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Posted 1 year ago
Need more retailers actually stocking products
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Posted 1 year ago
I love my renegade boots so chose Lowa for replacement insoles. They are OK but not a perfect fit, buckling slightly as edges
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Posted 1 year ago
Helpful staff when I called, clearly know their stuff. Will be purchasing a pair of Locarno’s to go with Renegades once they have the wide fitting in stock of which they said they’d inform me of.
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Posted 1 year ago
Good to deal with. The toe box on the right boot was a bit wrinkly but doesn't bother me as not going to a wedding or anything in them.. lot lighter than my old leather Brasher boots but build quality not as good, Brasher boots probably not half as good as the old ones now anyway...happy with them tho!
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Posted 1 year ago
These are very comfortable shoes and an excellent fit for me because I have narrow feet so the narrow size was perfect. However, the only thing I would say this is my second pair in six months having paid full price for the first was surprised that the soles of the first pair have worn incredibly quickly and it is not due to my weight as I am only 10 stone!! This new pair were sale price as I am not keen on paying full price again and will be looking around for other walking shoes with soles that last longer. So I am rather disappointed hence only 4 stars.
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Posted 1 year ago
Good prompt service and delivery of these Lowa laces, but a shame that the correct colour match for my shoes (and indeed other colours listed) was not available when I ordered. Apart from colour product quality seems good.
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Posted 2 years ago
Quick delivery easy free returns.
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Posted 2 years ago
I have a AA narrow fitting and struggle to find specialist footwear. This was one of the very few available. Others go on about lacing them up differently or wearing thick socks but anyone with narrow feet knows this is a bad option. The boots fitted well and I have only walked 6 miles in them so far but no blisters! Unusual for me! Only available in one colour way in narrow but as they say beggars can't be choosers...
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Posted 2 years ago
Lightweight 3 season boot, good for hillwalking.
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Posted 2 years ago
My old pair of Lowa boots lasted me 10 years. With the new pair, however, after less than 2 years, the sole separated from the leather leaving a sizable tear. I wrote to the customer service of Lowa UK and, even if the boots were not in warranty anymore, they sent me a new pair free of charge! Very nice.
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Posted 2 years ago
Seems like a good quality walking shoe but, far too tight and had to be returned.
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Posted 2 years ago
Great company making great shoes and boots. I ordered some laces for my shoes but they were too long so i have to tie about three bows !!
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Posted 2 years ago
Just bought my 4th pair of Lowa Renegade Women’s boots. I use them most days and they last about 3 or 4 years. They’re very comfortable for walking several miles and give great support and grip. I now have the wide fitting and just wish they were available in more colour ways.
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Posted 2 years ago
Lowa is rated 4.7 based on 2,761 reviews