Lowa Reviews

4.7 Rating 2,819 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 2,819 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
There is no doubt the boots are comfortable and so far, my feet have stayed dry. But, after just the first exposure to wet grass they lost colour over the toes and looked like old boots - very disappointed. Lowa's response was "that's unexpected" but nothing else. The protection cream supplied with the boots, even when put on in small amounts and left overnight, turns to a milky residue as soon as it contacts wet grass. Again, looks very poor. Overall, a good boot so far but not confident enough to buy again.
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Posted 6 years ago
its an awesome product my regret is the item can!t be shipped to Canada
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Posted 6 years ago
Good communication and quick service.Packaging excessive for a pair of laces.
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Posted 6 years ago
I have used the boots around work for three days now to test them out. I have been really impressed with how comfortable they are out of the box. For my intended use (Search and Rescue) I will need to change the insoles for different ones as they are comfortable when moving but for walking around urban areas and attending fund raising events where a lot of standing around is involved.
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Posted 6 years ago
Great service when ordering. Super quick and easy. Although website option to choose delivery to a collection point could be improved.
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Posted 6 years ago
Good website; plenty of information with a very good returns policy (not that I've had to use it).
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Posted 6 years ago
The walking shes look great and appear to be very well made. However, the care instructions are very contradictory and confusing. I'm not really bothered about the technical jargon. I just want to know how to clean them and what to put on them and when. Just name some typical brands of products please.
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Posted 6 years ago
A good product at a good price
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Posted 7 years ago
Renegade have been the most comfortable walking boots with minimum"running in". I am UK9 shoe size but found size 10 the minimum required to allow for appropriate socks. I have just received my second pair,the first require new soles, after 2 years of use on tarmac and off road trips. I have calculated using my Apple Watch that the distance travelled over the period is: 1) steps per kilometre: 1200 2)average steps per day: 8000 3)average days per year: 300 The uppers are in as new condition apart from the usual colour change.
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Posted 7 years ago
It's early days but happy so far. The laces could do with being slightly longer for me as I have a high instep.
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Posted 7 years ago
Lowa is rated 4.7 based on 2,819 reviews