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LOWA UK Reviews

4.7 Rating 3,954 Reviews
93 %
of reviewers recommend LOWA UK
4.7
Based on 3,954 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
LOWA UK 5 star review on 26th January 2026
Lee F
LOWA UK 5 star review on 21st November 2025
ROBERT M
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 12th September 2025
Adam G
LOWA UK 5 star review on 1st September 2025
Anonymous
LOWA UK 5 star review on 15th April 2025
Rita T
LOWA UK 5 star review on 6th February 2021
Susan R
13
Anonymous
Anonymous  // 01/01/2019
Comfy and durable, I do like wearing them
Helpful Report
Posted 6 years ago
The laces were as ordered and came within the time described. the only downside was that the postage was more than the laces
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Posted 6 years ago
I have already sent a review 😊
Helpful Report
Posted 6 years ago
Arrived quickly. Colour lighter than on website (difficult to judge on a photo). Bought them this week so can't judge the wear and tear.
Helpful Report
Posted 6 years ago
I’ve only had the boots (renegade wide fit) for a couple of days but so far the fit feels very good and they’ve kept my feet dry. Delivery by UPS was very disappointing so I would be reluctant to order directly from Lowa again. After waiting in all day for delivery I received an mail at 6.30 pm telling me delivery had been postponed until the following day for no apparent reason. Lowa - UPS are letting you down, I would strongly suggest you switch to a more reliable company.
Helpful Report
Posted 6 years ago
The boots are great. But I already knew that as these Renegade GTX Mid II's were a replacement for a work out pair that wee 12 years old. But what was annoying was that I tried to order a pair of Dark Grey colour Renegade's but the LOWA website for some reason ended up ordering me a pair of Dark Grey/Blue colour Renegade's, which was not what I wanted or ordered. I think they were also cheaper too. So be ware when using the online site to order, suggest going to another site to order.
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Posted 6 years ago
I am pleased with my Lowa insoles - they just make my boots more comfortable especially now the weather is getting colder.
Helpful Report
Posted 6 years ago
Love these boots, perfect fit and a great upgrade from my previous pair that lasted 6 years of wearing every day. (They would have lasted longer if I’d looked after them better). Very comfy and totally supportive around the ankles which is a must for me. My only criticism is that they are quite slippery on some wet surfaces, but I’m hoping this will improve as the tread wears in a bit.
Helpful Report
Posted 6 years ago
My shoes are a good fit, in spite of being a size larger than I reckon I am with other makers. Becase they are new, they are still very stiff, but I reckon that will ease up with time. Impressed with speed of delivery.
Helpful Report
Posted 6 years ago
This must be my seventh pair of Lowa overall - have bought a number of different boots and shoes over the years. Great boots, especially for my narrow feet. Comfortable straight out of the box.
Helpful Report
Posted 6 years ago
I have the boot version & wanted to purchase the walking shoe version as the boot fitted perfectly. Shoe fitted well & are very comfortable. Ordering on line & delivery sevice was efficient & worked well
Helpful Report
Posted 6 years ago
My previous pair of Lowa boots lasted well over two years of heavy use, one fell hike and two other off road walks every day. I've bought the same model again and hope they last as well.
Helpful Report
Posted 6 years ago
Lowa kindly ensured the delivery of my boots when my instructions were Poor . The boots are excellent Many thanks Rod
Helpful Report
Posted 6 years ago
The process and speed of delivery was as expected but the design of the boot varied from the image shown which is not good.
Helpful Report
Posted 6 years ago
For laces, the web site is confusing, had to ring the company to confirm size, as decimal point is in the wrong place. Delivery fine. Love Lowa boots, have 4 pairs.
Helpful Report
Posted 6 years ago
customer care is fast and efficient.
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Posted 7 years ago
Good reviews of boots available
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Posted 7 years ago
I have been using these shoes for years and have bought many pairs. They are very good quality and very comfortable. I am now enjoying the added comfort of the wider fit, but wished they came in more than 1 colour so I could buy more. High quality sole gives lots of grip which means it does wear quicker than I would like. Overall, I cannot find better!
Helpful Report
Posted 7 years ago
Lowa staff are very friendly, and helpful. But there are a few issues with the website. The shoes I ordered were showing as in stock. But they were not, so had to reorder in a different colour. Then the order form did not request which UPS drop off point i wanted to use, so had to chase up my order, when i did not receive an acknowledgement. The order was then processed promptly by the friendly staff, but I did not receive any notifications of order progress. So I took a chance and went in to my UPS drop off point and the parcel had arrived. Shoes are great, exactly what I wanted and a great price too.
Helpful Report
Posted 7 years ago
The boot itself was excellent. I already have a Lowa boot and was hoping the new boot was going to be lighter. I weighed the new boot and my old boot and they were the same weight so reluctantly returned the new boot. I have very weak ankles and wanted a lighter boot for the Summer.
Helpful Report
Posted 7 years ago
LOWA UK is rated 4.7 based on 3,954 reviews