LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.74

4.7 Rating 3,698 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 3,698 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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LOWA UK 5 star review on 21st November 2025

Anonymous

Anonymous // 01/01/2019

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“Comfortable walking boot, insoles could be better, top layer of insole has peeled off, don’t know how long they’ll last!!”

Helpful Report

Posted 9 months ago

Hi, Thanks for your review! If you haven't done so already, please do reach out to the customer services team on hello@lowa.co.uk and they'll be able to take a look at what's happened to the insoles in more detail for you. Thanks, LOWA UK

Posted 9 months ago

“Where is 6.5 size?”

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Posted 9 months ago

“Great service speedy delivery.”

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Posted 9 months ago

“Love the boots. Took me a while to choose a pair of boots. These are excellent, good fit and comfy and light. I take a UK size 9 and size 10 were a perfect fit”

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Posted 9 months ago

“Ordered 2 pair and returned 1 and still not refunded and it’s a month now. That apart the shoes are great this is my fourth pair”

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Posted 9 months ago

“Shipped super quickly, well packaged.”

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Posted 9 months ago

“Good service. Quick delivery. Quick refund thank you.”

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Posted 9 months ago

“Have used Lowa for 20+ years, from military service to civvi adventures. Only boot that never gave me any grief!! Always served me with outstanding performance and longevity x”

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Posted 9 months ago

“I tried the standard width boots but they were too narrow so then I tried these wide ones which were a bit better but still not enough space in the toe box. So sadly I have sent them back. Nice looking boots and lightweight too. The boot feels quite stiff and the top of the tongue pressed painfully on my leg. Under foot it's not at all soft and felt uncomfortable. I would like to have been able to wear them though.”

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Posted 9 months ago

“This is my second pair of Lowa. I changed the first pair after two years. The shoes were still fine, but I wanted a different colour. Very good shoes, super comfortable and last forever (I only use/have one pair at a time, so daily use...).”

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Posted 9 months ago

“I’ve had a great experience with Lowa. I attended the Outdoor Expo at Birmingham NEC. The staff in the stand were very welcoming, knowledgeable about their products and very helpful which all helped towards my purchase of a pair of Renegade Evo gtx. They arrived within a couple of days and have been out of the box comfortably. Still early day. It If I may have found my new go to walking boot brand.”

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Posted 9 months ago

“This is my third pair. Each pair has lasted me years. I just keep coming back. Comfortable & lightweight. I use them everyday for walking, walking the dogs and around the horses. I was so fed up of cheaper boots only lasting a few months. Highly recommend.”

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Posted 9 months ago

“Service at The Outdoor Expo was fantastic, sales lady was very knowledgeable and helped my daughter understand what she needed in a good walking boot :-) ordered on the day and arrived very quickly :-)”

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Posted 9 months ago

“Great service, fast delivery, they lived up to their name, the size was what I expected, comfort straight out of the box. Best thing I've had on my feet in many a year.”

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Posted 9 months ago

“These are a replacement pair for the ones I've had for 3 years They are still in great shape but I bought the second pair as worried you might stop making them!”

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Posted 9 months ago

“Lowa has provided me with a great service and quality Hiking Boots.”

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Posted 9 months ago

“Absolutly the best boots and best service ever. I have been using LOWA Military and Walking bookts for the last 40 years and have never come cross a better boot or better service for the Lowa Team. So glad i bought a few pairs at the expo. thats for the fitting, remembering us from last year and giving so much amazing advice.”

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Posted 9 months ago

“These boots keep your feet so warm. Comfy, Grippy, Good fit and Look good. What more can you want!”

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Posted 9 months ago

“I bought a pair of Lowa Randir GTX mid hiking boots and I have to say they are exceptional. The build quality is outstanding. They are much firmer than some reviews suggest. I bought size 8.5 UK sizing, and were a perfect fit. However, I have fairly wide feet and unfortunately I didn't feel there was enough room in the toe box. I had to return the boots and was delighted to find a free returns label in the box. They were also free delivery so that was incredible too. My refund was dealt with swiftly. I would highly recommend Lowa boots if your feet are normal width. Fantastic service from Lowa UK, thank you.”

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Posted 9 months ago

“A sturdy boot with good stiff and supportive sole. Vibram tread provides good grip in variety of conditions. Fits my ‘medium’ foot with positive heel engagement preventing heel lift. The toe area well shaped. Lacing system allows lower over instep to be lock laced. Well padded tongue and ankle support. In black highlighted yellow lace hooks allows for lacing in low light.”

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Posted 10 months ago

LOWA UK is rated 4.7 based on 3,698 reviews