LOWA UK Reviews

Name: LOWA UK
Address: TKC Sales Ltd, The Old Spitfire Hangar, The Strand, Steeple Ashton, Wiltshire
Rating: 4.73

4.7 Rating 4,003 Reviews

93 %

of reviewers recommend LOWA UK

4.7

Based on 4,003 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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LOWA UK 5 star review on 26th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lowa’s customer services were brilliant. I was struggling to find the right fit for a pair of walking shoes to take me round rocky coastal paths. Both Isaac and James spent lots of time helping me work through various requirements and had lots of useful suggestions for lacing techniques to help my heel stay in place. They recommended three options and Lowa has such a good returns policy (free and easy) that I could try out different pairs at home and keep the one that suited me best. The refund was back within a few days. Smooth, easy & exceptional service.”

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Posted 10 months ago

“Very good quality boots for hiking and trekking! I ordered a size too big in the first time and their return & refund was fast and reliable as well”

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Posted 10 months ago

“Communication good. I needed to return a pair as too big. Straight forward and money back into my account fairly quickly. I've now bought a pair of the Renegade Ws and very happy with them”

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Posted 10 months ago

“I was very pleased with the availability of contact with James when I was trying to establish the correct size for me and my requirements. I was able to order the first size and return the boots quickly whilst receiving the next size up within 48 hours. James helped me through a return of the second pair due to a very minor issue with the lacing lug, and had a replacement delivered in less than 24 hours. The boots themselves are a very good fit, are a quality product, and are the most comfortable I have had. Whilst only have used them for a few days so far, I am very pleased.”

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Posted 10 months ago

“One of the best boots I’ve ever had fits like a glove straight out of the box and no need to break in”

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Posted 10 months ago

“Great boots !!! Amazing fit, quality and comfort. Very happy”

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Posted 10 months ago

“Seems that buying good quality waterproof boots is a bit of a minefield, I had a pair of Meindl that let me down after 14 months of light use and whatever boots you look at there are raving reviews and horror stories of how bad they are. Lowa had some of the best reviews and i really hope they live up to my expectations and give many years of good service. Straight out of the box they were comfortable although a bit stiff feeling i guess this will subside with a few outings, delivey was very fast and relly impressed ny what seems to be a quality boot time will tell. So its a five star for inital experience.”

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Posted 10 months ago

“Thank goodness I didn't buy insoles at Cotswold Clothing as I would have been stung! Excellent value, and a first class service. Thank you, and the insoles do an excellent job. Nice to have 15 year old boots back I use.”

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Posted 10 months ago

“Efficient and fast service when ordering online. Helpful staff when calling. Quality, well made boots.”

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Posted 10 months ago

“I bought these for my wife’s birthday (old romantic) and she’s giving them a 9/10 says they are very comfortable seem robust, good grip on the Vibram sole, bit of a blister but that could be sweaty feet or bad socks..”

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Posted 10 months ago

“Service was exceptional unfortunately ordered boots weren’t comfortable and were returned. Refund issued within terms and conditions. Definitely order another pair of boots from Lowa”

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Posted 10 months ago

“The moment I unpacked the boots I could tell they were fantastic quality. They were a bit tight across my wide feet and got terrific advice about sizing up on the phone. Look forward to reordering”

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Posted 10 months ago

“Great boots. Very sturdy but comfortable. An excellent Lowa product. I wouldn't buy any other brand!”

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Posted 10 months ago

“This is already my second pair of Lowa shoes and I absolutely love them. Very durable, high quality, and comfortable. I chose to stay with the brand as I felt very safe as an amateur hiker even in wet and slippery terrain. I would definitely recommend Lowa!”

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Posted 10 months ago

“Review of Lowa Brush. Poor quality, poor finish. Rough edges causing splinters”

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Posted 10 months ago

“Well made, very comfortable, timely delivery.”

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Posted 10 months ago

“Excellent service from Lowa, easy to order and quick delivery”

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Posted 10 months ago

“Quick and easy to order Delivery swift very comfortable boot”

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Posted 10 months ago

“Great boots put on straight out of box and really comfortable.”

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Posted 10 months ago

“Great price and service, boots are amazing quality already walked 50km with no break in issues. I would highly recommend.”

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Posted 10 months ago

LOWA UK is rated 4.7 based on 4,003 reviews