Logs Online Reviews

Name: Logs Online
Address: Unit 3-4, Ocean Park, Dock Rd, Wallasey,, Birkenhead, Liverpool
Rating: 4.71

4.7 Rating 1,969 Reviews

94 %

of reviewers recommend Logs Online

4.7

Based on 1,969 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

About Logs Online:

Welcome to Logs Online - Your Trusted Source for Quality Firewood in the UK

At Logs Online, we are passionate about providing top-notch firewood solutions to our valued customers across the UK. As an e-commerce business specializing in firewood, we understand the importance of reliable, high-quality fuel for your fires, stoves, pizza ovens, and more. With a strong commitment to customer satisfaction, sustainability, and convenience, we have become a trusted name in the industry.

Our mission is simple: to offer premium firewood products that deliver exceptional performance, while also ensuring responsible sourcing and environmental stewardship. We go the extra mile to bring you the finest selection of kiln dried hardwood logs, ensuring optimal moisture content and maximum heat output.

What sets us apart is not just the quality of our products, but also the level of service we provide. With our user-friendly online platform, you can easily browse, select, and order your preferred firewood products from the comfort of your home. Our secure and efficient delivery service ensures that your logs arrive promptly and in perfect condition.

We take pride in our sustainable practices and are actively involved in initiatives such as One Tree Planted, where we contribute to reforestation efforts with every firewood order placed. Additionally, our commitment to meeting environmental standards is exemplified by our compliance with the DEFRA 'Ready to Burn' mark, ensuring our logs are clean-burning and environmentally friendly.

Whether you're looking to create a cozy ambiance in your home, enjoy outdoor cooking with a pizza oven, or simply need a reliable fuel source for your stove, we have the perfect firewood options to suit your needs. Our extensive range of products, including kiln dried hardwood logs, kindling, and firelighters, are carefully selected and sourced from reputable suppliers who share our values.

Visit Website

Phone:

03332203413

Email:

sales@logsonline.co.uk

Location:

Unit 3-4, Ocean Park, Dock Rd, Wallasey,, Birkenhead
Liverpool
CH41 1HW

Logs Online 5 star review on 19th July 2026

Logs Online 5 star review on 14th May 2024

Julian

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are very good and I am pleased that I bought them”

Helpful Report

“I'm quite new to wood burning having had a new stove fitted a couple of months ago and I tried Logs Online as I wanted to get a bit more serious and stock larger quantities than previously. I was a bit nervous about coping with the quantity specially as we have a longish gravelled drive, but I ordered nets and my wife and I had the logs wheelbarrowed into the garage and stacked on four freshly cleared shelves in little more than half an hour. Previously I had bought smaller quantities of 'kiln dried' logs and I have noticed that yours burn more vigorously and with more heat produced than the others. This is not a scientific experiment and relies on impression rather than measurement but I shall be buying from you in the future.”

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“Excellent service, super quick delivery.”

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“Great service, fabulous quality logs that burn really well. Would recommend.”

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“Great value and arrived swiftly.”

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“Nice kiln dried wood to burn, good delivery as well. I would recommend this service.”

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“Excellent logs. Quick delivery”

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Thank you so much for your 5 star rating and kind words about Logs Online! We’re thrilled to hear that you’ve had a great experience with the logs and fast delivery. Thank you for your feedback and we hope to continue to serve you in the future!

“logs were great-I need some more”

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Thank you so much for the 5 star rating of Logs Online. We are so happy that you enjoyed your logs and that you need some more. We really appreciate your support!

“I did not received my last order ?”

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“Excellent products - exactly as described. Packaged and delivered on time.”

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Thank you so much for your 5-star rating, Wendy! We greatly appreciate your kind words about our excellent products and our commitment to delivering them as described and on time. We are so pleased you had a positive experience!

“Easy website to use , fast delivery and good sized blocks for my home fire”

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Thank you so much for your 5 star rating of Logs Online! We really appreciate it and are thrilled to hear that you found our website easy to use, our delivery fast, and the logs of good size for your home fire. We really value your loyalty and thank you for supporting us!

“Very pleased, good quality logs”

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Thank you for your 5 star review of Logs Online, Wendy! We are very pleased that you are happy with the quality of our logs. Thanks for your kind words!

“Missed first delivery date, but very helpful when I got in touch. Arrived on arranged second date, very pleasant delivery driver, happy to leave logs where I wanted.”

Helpful Report

Thank you so much for your 5 star rating of Logs Online! We appreciate you taking the time to share your experience. We are so glad to hear that you were happy with the delivery date arrangement and the delivery driver was pleasant and helpful! Your review is truly appreciated at Logs Online.

“Great burning logs.. Best I’ve ever bought”

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“The logs are poor quality and not as good as previous logs”

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“Easy ordering.”

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“Can really recommend logs on line very quick delivery and excellent service”

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“Delivery punctual, well packed. Courier polite. Oak logs burn beautifully, am very pleased . Company staff also very polite at the office and answered my queries promptly.”