Logs Online Reviews

Name: Logs Online
Address: Unit 3-4, Ocean Park, Dock Rd, Wallasey,, Birkenhead, Liverpool
Rating: 4.71

4.7 Rating 1,947 Reviews

94 %

of reviewers recommend Logs Online

4.7

Based on 1,947 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat

About Logs Online:

Welcome to Logs Online - Your Trusted Source for Quality Firewood in the UK

At Logs Online, we are passionate about providing top-notch firewood solutions to our valued customers across the UK. As an e-commerce business specializing in firewood, we understand the importance of reliable, high-quality fuel for your fires, stoves, pizza ovens, and more. With a strong commitment to customer satisfaction, sustainability, and convenience, we have become a trusted name in the industry.

Our mission is simple: to offer premium firewood products that deliver exceptional performance, while also ensuring responsible sourcing and environmental stewardship. We go the extra mile to bring you the finest selection of kiln dried hardwood logs, ensuring optimal moisture content and maximum heat output.

What sets us apart is not just the quality of our products, but also the level of service we provide. With our user-friendly online platform, you can easily browse, select, and order your preferred firewood products from the comfort of your home. Our secure and efficient delivery service ensures that your logs arrive promptly and in perfect condition.

We take pride in our sustainable practices and are actively involved in initiatives such as One Tree Planted, where we contribute to reforestation efforts with every firewood order placed. Additionally, our commitment to meeting environmental standards is exemplified by our compliance with the DEFRA 'Ready to Burn' mark, ensuring our logs are clean-burning and environmentally friendly.

Whether you're looking to create a cozy ambiance in your home, enjoy outdoor cooking with a pizza oven, or simply need a reliable fuel source for your stove, we have the perfect firewood options to suit your needs. Our extensive range of products, including kiln dried hardwood logs, kindling, and firelighters, are carefully selected and sourced from reputable suppliers who share our values.

Visit Website

Phone:

03332203413

Email:

sales@logsonline.co.uk

Location:

Unit 3-4, Ocean Park, Dock Rd, Wallasey,, Birkenhead
Liverpool
CH41 1HW

Logs Online 5 star review on 6th June 2026

Logs Online 5 star review on 14th May 2024

Julian

Anonymous

Anonymous // 01/01/2019

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“Very good range of packages covering a variety of types of logs and quantities. Good delivery arrangements, quick and on pallets. Competitive pricing including delivery charge.”

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“Logs burn very well but a bit expensive, esp. delivery charge.”

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“This is the first time I have used Logs on Line and I am very Impressed. Great communication when I asked about the size of the logs and very speedy delivery. The order arrived on the day promised unlike some companies that I have used before. I will definitely use Logs on Line again.”

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“Perfect product and a good price too. Would recommend”

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“From ordering to delivery it could not be better. The helpdesk was very helpful, I was able to change the delivery date due to heavy snow with no problem. Good quality product, the delivery driver was great. Needless to say I will be ordering all my future needs from Logs on Line. thanks Howard”

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“Excellent service, arrived next day! and very good quality wood.”

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“Happy with the logs. The delay in delivery was due to the awful weather at the time. I will be happy to use them again”

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“Excellent service and quality”

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“Good price and fast delivery”

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“Excellent service.”

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“Great fast efficient service”

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“Good dry logs that burn very well. Delivered promptly and well wrapped against rain. Recommended.”

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“Great quality logs, excellent delivery.”

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“Delivery was delayed due to the dreaded brexit but item arrived in perfect condition. Haven’t tried it yet but looking forward to relaxing around the fire pit on summer evenings.😊”

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“Order went smoothly, logs nice and dry. They burn well, what's not to like!”

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“the logs arrived nicely but too difficult for us to sort out. is there any other way to order logs from you which are easier to manage?”

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“Logs are great but the delivery deadline was missed by several days so order in plenty of time or you could run out of logs like we nearly did.”

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“great dry logs on time”

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“A bit pricey, but the logs were well stacked in the pallet so no paying for wasted space. Their wood is very very dry and, although it burns cleanly, it does burn rapidly.”

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“Arrived with an extremely helpful driver on the coldest and snowiest day of the year! The logs are clean and burn well.”

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Logs Online is rated 4.7 based on 1,947 reviews