Just Artificial Group Ltd Reviews

Name: Just Artificial Group Ltd
Address: Upper Offices,Old Grand Garage,Thornton Road, Upper Offices,Old Grand Garage,Thornton Road, Lancashire
Rating: 4.29

4.3 Rating 1,193 Reviews

81 %

of reviewers recommend Just Artificial Group Ltd

4.3

Based on 1,193 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About Just Artificial Group Ltd:

Leading UK Retailer of Artificial Plants, Replica Trees, Silk Flowers and all related accessories. Established in 2004.

Secure Online and Telephone ordering. WorldWide Delivery. All major Debit and Credit cards taken.

We sell to everyone from the personal home user shopper, offices, hospitality and retail sectors right through to major chains and franchises, businesses, contractors, and multi National companies.

Visit Website

Phone:

01524858888

Email:

sales@justartificial.co.uk

Location:

Upper Offices,Old Grand Garage,Thornton Road,
Upper Offices,Old Grand Garage,Thornton Road
Lancashire
LA4 5PB

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Just Artificial Group Ltd 5 star review on 15th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found that your delivery cost was quite expensive. when I had receive the product it was much smaller than how it look when advertised. I had order 3x the product to go into 3x large plant pots but I ended up putting all three into one to make it look bigger and to fill out the pot, so I still have 2x pots that need to be filled. I was impressed with the plants how they were the quality and how realistic they look.”

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“Great flowers, great seller, would use again”

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“Excellent customer service. Adele was very helpful and patient in having the item shipped to Malta. Arrived in perfect condition. Incredible artificial tree quality!”

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“The delivery of my gerberas was amazingly quick. And when I opened the box....I was blown away. The quality is outstanding! So lifelike both to look and touch. Beautifully packaged too. Thank you for a superb order from start to finish. Lesley Hillier.”

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“Looked everywhere for teal flowers for a customer order and finally found what I was looking for through Just Artificial Limited! Delivery was quick, the process was easy and quality was great, will be ordering again!”

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“Very disappointed about the size of the fruit and basket picture misleading.”

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“Around a week ago, I placed an order for the 'artificial supreme silk rose hand tie' and got it today. I was absolutely horrified at the state they were delivered to me in. The petals were practically hanging by the thread, glue on show, all tattered. These flowers were supposed to be for a BRIDAL bouquet that's for this coming Monday. I am never one to write such complaints but I am so disappointed in the lack of quality.”

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“Excellent service & beautiful baskets - Many thanks.”

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“Absolutely perfect will use your products again”

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“Really lovely bright coloured flowers. Good delivery time too.”

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“Waited a very long time for plant that had been paid for when ordered. However delighted with the quality of it and how realistic it looks. I just wish that I had been made aware from the start how long it would take . I was under the impression. It would arrive within one week not over six.”

Helpful Report

“The product(10mm shingle) was as described & just fine. On the first order, the carrier fell down on the job, but when I informed Just Artificial about the non delivery problem they responded quickly to send out a replacement order(by a different carrier) & kept me informed - the replacement arrived without further problems. My second order(of the same product) arrived on time.”

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“Really impressed with the product and price. Only issue is it was delivered 14 days after ordering an 'in stock' product. The team were prompt and helpful when I contacted but it would have been nice to have been informed. It would also be great if there were advice on the website as to how to secure the plant into a pot.”

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“Just purchased 3 artificial Yukka plants. Only waited a couple of days for delivery. The plants look amazing un my garden. I've had some really nice comments about how lovely they look. Everyone is amazed when I tell them that they're artificial. Really pleased with my purchase.”

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“Very authentic flowers with lovely long stems which works well in a tall vase.”

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“Very pleased with hydrangea baskets. Quick delivery and good communication.”

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“Good quick delivery”

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“I recently bought my mum the spider plant with babies, i wasn't expecting it to look as good as it did, it is beautiful and looks so real. The service was also excellent, i received the plant a few days after ordering it. Thank you.”

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“The items arrived quickly and well packed. I was delighted with them. Very good quality and just as described. Very impressed. Recommend.”

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“I have given them a score of 4 only because my order was small, I am very happy with my purchase, but I need more flowers to do what I wanted, so at some stage I will be revisiting in a hope I will find what I want, so a update will follow.”

Helpful Report

Just Artificial Group Ltd is rated 4.3 based on 1,193 reviews