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Just Artificial Group Ltd Reviews

4.3 Rating 1,240 Reviews
81 %
of reviewers recommend Just Artificial Group Ltd
Company Reviews Product Reviews
11
 Metrics Info
4.3
Based on 1,240 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email
Read Just Artificial Group Ltd Reviews

About Just Artificial Group Ltd:

Leading UK Retailer of Artificial Plants, Replica Trees, Silk Flowers and all related accessories. Established in 2004.

Secure Online and Telephone ordering. WorldWide Delivery. All major Debit and Credit cards taken.

We sell to everyone from the personal home user shopper, offices, hospitality and retail sectors right through to major chains and franchises, businesses, contractors, and multi National companies.

Visit Website

Phone:

01524858888

Email:

sales@justartificial.co.uk

Location:

Upper Offices,Old Grand Garage,Thornton Road,
Upper Offices,Old Grand Garage,Thornton Road
Lancashire
LA4 5PB

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Good s to service. Website problem amended quickly. Flowers are fantastic good quality”
Helpful Report
Ian C
Verified Buyer
“Excellent prompt service. The flowers were in pristine condition.”
Helpful Report
Bethany H
Verified Buyer
“Rubbish product.”
Helpful Report
Hello, Thank you for your review and we are sorry to hear this. The business is now owned by a new company from 2025, customers awaiting refunds have been refunded or they are being dealt with and all issues have now been fully resolved going forwards. We appreciate this won't offer much comfort to those affected but we as a new Company will be positively moving forwards and have put strategies and procedures in place to ensure there is no future repeat of these issues. Thank you. JustArtificial.co.uk
Pauline G
Verified Buyer
“Arrived very promptly and well packed. Sister very happy with her birthday present.”
Helpful Report
Sheila S
Verified Buyer
“Delivered well packed Just as the photo, (more flowers than I expected) stands nicely on table by the window, looks lovely. Very pleased. Will definitely recommend to ftiends and family Sheila”
Helpful Report
Elisavet V
Verified Buyer
“I am pleased with the service and the item. Flowers are so realistic. I ordered bird of paradise as my real plant took forever to produce one. Once it did you really couldn't tell which one was artificial and which one the real. (On the picture, the top one is the real one, bottom the artificial)”
Just Artificial Group Ltd 5 star review on 11th January 2022
Helpful Report
Alexandra W
Verified Buyer
“Beautiful faux plant. Really great size for the price and very realistic looking. First time ordering from Just Artificial but won’t be the last.”
Helpful Report
Andrew
Verified Reviewer
“Placed an order and paid 9th Dec, was told there was a delay till 16th Dec, nothing was delivered no message, so contacted them on the 20th to be told they didn't have the stock. No alternative was offered except they would deliver the empty vase. Asked for refund, as of 4th Jan still waiting. No flowers No refund No contact from customer services since I contacted them on 20th Dec”
Helpful Report
Hello, Thank you for your review and we are sorry to hear this. The business is now owned by a new company from 2025, customers awaiting refunds have been refunded or they are being dealt with and all issues have now been fully resolved going forwards. We appreciate this won't offer much comfort to those affected but we as a new Company will be positively moving forwards and have put strategies and procedures in place to ensure there is no future repeat of these issues. Thank you. JustArtificial.co.uk
Anne J
Verified Buyer
“Easy to deal with and responded quickly to a querie Thankyou”
Helpful Report
Lynne B
Verified Buyer
“The tree is execllent The quality is very good and looks quite real in a good study pot Delivery was a little late but I was kept informed”
Helpful Report
Christina M
Verified Buyer
“Disappointing”
Helpful Report
Hello, Thank you for your review and we are sorry to hear this. The business is now owned by a new company from 2025, customers awaiting refunds have been refunded or they are being dealt with and all issues have now been fully resolved going forwards. We appreciate this won't offer much comfort to those affected but we as a new Company will be positively moving forwards and have put strategies and procedures in place to ensure there is no future repeat of these issues. Thank you. JustArtificial.co.uk
Laura J
Verified Buyer
“Product was okay but badly packaged”
Helpful Report
Ron B
Verified Buyer
“Look good Well chuffed. Thanks”
Just Artificial Group Ltd 5 star review on 15th December 2021
Helpful Report
Victoria Z
Verified Buyer
“This was my second order, and I’m so pleased the quality of the flowers I E purchased were incredible. Have recommend to friends. You won’t be disappointed at all.”
Just Artificial Group Ltd 5 star review on 14th December 2021
Helpful Report
Avril F
Verified Buyer
“Really pleased with my purchase. It is absolutely lovely.”
Helpful Report
Brian H
Verified Buyer
“Sometimes its best to say nothing”
Helpful Report
Hello, Thank you for your review and we are sorry to hear this. The business is now owned by a new company from 2025, customers awaiting refunds have been refunded or they are being dealt with and all issues have now been fully resolved going forwards. We appreciate this won't offer much comfort to those affected but we as a new Company will be positively moving forwards and have put strategies and procedures in place to ensure there is no future repeat of these issues. Thank you. JustArtificial.co.uk
Diane S
Verified Buyer
“Just unpacked my order of artificial fruit. Excellent product! Very happy 😆 I will certainly buy again from this company.”
Just Artificial Group Ltd 5 star review on 10th December 2021
Helpful Report
Jacqueline H
Verified Buyer
“What an obliging company! Their communication was first class - some things I had ordered went out of stock between me ordering & them fulfilling the order. They communicated with me in a very apologetic matter, despatch my other items in stock & have just been informed that the remaining item to complete my order are now on their way. I was very impressed with their products & customer service..well,done, I appreciated it.”
Helpful Report
Anna H
Verified Buyer
“Wow!! I bought 8 stems of lillies, and they are absolutely gorgeous, extremely well packaged and look incredibly real. Love them !!! Thank you .”
Helpful Report
Anonymous
Verified Buyer
“Loved the orchid in a little pot which I purchased for our bathroom where all else dies! Great colour and very realistic. Went back on the website to order similar for my sister's upcoming birthday but sadly no more orchids in pots to be seen. One thing to be wary of when opening the parcel - thousands of tiny polystyrene (non-environmentally friendly) balls that went absolutely everywhere. I had to pick them out of the orchid's crevices with tweezers!”
Helpful Report
Just Artificial Group Ltd is rated 4.3 based on 1,240 reviews
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