Just Artificial Group Ltd Reviews

Name: Just Artificial Group Ltd
Address: Upper Offices,Old Grand Garage,Thornton Road, Upper Offices,Old Grand Garage,Thornton Road, Lancashire
Rating: 4.29

4.3 Rating 1,184 Reviews

81 %

of reviewers recommend Just Artificial Group Ltd

Company Reviews

Metrics

Info

4.3

Based on 1,184 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About Just Artificial Group Ltd:

Leading UK Retailer of Artificial Plants, Replica Trees, Silk Flowers and all related accessories. Established in 2004.

Secure Online and Telephone ordering. WorldWide Delivery. All major Debit and Credit cards taken.

We sell to everyone from the personal home user shopper, offices, hospitality and retail sectors right through to major chains and franchises, businesses, contractors, and multi National companies.

Visit Website

Phone:

01524858888

Email:

sales@justartificial.co.uk

Location:

Upper Offices,Old Grand Garage,Thornton Road,
Upper Offices,Old Grand Garage,Thornton Road
Lancashire
LA4 5PB

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Just Artificial Group Ltd 5 star review on 15th May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have now bought a few items from Just Artificial and each one has been exactly as expected - high quality and very realistic! Great service too!”

Helpful Report

We're pleased that you keep choosing to shop with us and that each time we have supplied high quality products that you're happy with. We appreciate you taking the time to leave us a review, thank you!

“Excellent and polite service, Vincent was extremely helpful. Product as stated.”

Helpful Report

Thank you for your feedback, especially for you to highlight one of our team! That's fantastic to hear as we're always aiming to provide excellent customer service.

“Loved my Roses and Hydrangea -they were very real looking - good quality for the money would recommend to anyone to buy them. Looks brilliant in the hallway of my new Cottage.”

Helpful Report

Hi Jane, thank you for your review. It's nice to hear great feedback on our products.

“Lovely quality, ordered silk plants and the gerberas. Couldn’t get the color I wanted, but customer services were great with alternatives and advice. Still waiting for the Gerberas. Would use them again.”

Just Artificial Group Ltd 5 star review on 31st July 2023

Helpful Report

Thank you for your nice review and for sharing some photos of the products in situ! We're glad we could help.

“Order was delayed but was kept informed by email what was happening,delay not company's fault. I informed them of my upcoming holiday and they arranged for delivery when I returned. Professional 1st class company will absolutely Order again.”

Helpful Report

Thanks Mary, we appreciate you taking the time to leave a review. We're sorry again for the delay but are glad we could sort it out for you in the end.

“Fantastic friendly service from the team to help select the type / colour of the artificial grass giving also advice on my base preparation. Top quality product on arrival, very impressed.”

Helpful Report

Hi Steven, thank you very much for your review. We're glad to hear you're happy with the quality of the products and that our sales team could assist you.

“I am really happy with the product that I order and with the communication I reeived. Thank you :-)”

Helpful Report

Thank you very much, I'm glad to hear you liked your ivy trail!

“Delighted with purchase, super quality realistic crocus. Thank you!💜”

Helpful Report

Thank you Daisy! We're glad to hear you like the Crocus bush.

“Beautiful yukka plants. So realistic abd elegant. Very happy indeed”

Helpful Report

Thank you Angela, that's great to hear!

“Lovely choice of buttonholes, quick delivery, and beautiful. Thank you.”

Helpful Report

Thank you Maureen, it's lovely to read your nice review.

“Absolutely delighted with my purchase. The sweet peas are so realistic, very beautiful.”

Helpful Report

Thank you so much for your kind words about our sweet peas, it's great to hear you're happy with them!

“I was looking gor some artificial moss for ages, but then I found the perfect one on this company & wasn't disappointed, it's great Quality & a generous amount ad well.. Thanks do much, well happy”

Just Artificial Group Ltd 5 star review on 22nd June 2023

Helpful Report

Hi Kevin, thanks for taking the time to leave a review. We're glad to hear that you're happy with your order! All the best.

“Great looking flowers was a slight delay but was kept u formed. Very happy with flowers and would recommend . Just artificial great selection”

Helpful Report

Thanks Mary, we're very about the delay but are glad it was worth the wait!

“Excellent service and the flowers are beautiful .”

Helpful Report

Thank you very much Amanda, we're grateful for your kind review.

“The 3rd pansy hanging basket I’ve purchased from this wonderful company. As well as looking absolutely beautiful, very well made and realistic the customer service and delivery is second to none. Thoroughly recommend.”

Just Artificial Group Ltd 5 star review on 12th June 2023

Helpful Report

Hi Sue, many thanks for your review. We're glad to hear your nice feedback and that you're a returning customer. The basket looks fantastic in situ, thanks for sharing the photo.

“Very pleased with bushes. Well packed and delivered on time. Great company”

Helpful Report

Thank you very much, that's lovely to hear!

“I ordered a faux hanging ivy . It was delivered within a week. I can honestly say it’s the best quality faux plant I have bought. It looks so real. Definitely worth the money .I will definitely be purchasing more items .”

Helpful Report

Thank you Beck, that's brilliant! We're very pleased to hear your nice feedback, it's fantastic that you think the ivy looks real. We look forward to hearing from you in the future.

“Excellent service kept me informed as to when my parcel would be arriving”

Helpful Report

Thank you for your nice review, we're glad we could keep you updated.

“Quality of items superb, received well packed, delivered by a reliable Courier. If order products delayed, Just Artificial keep customers advised. Customer Service first class. Varied selection of items, descriptions as delivered, reasonable prices. Used Just Artificial a number of times, the service received as stated, is consistent each delivery.”

Helpful Report

Wow, thanks so much Anne! We really appreciate your kind words and orders. It's always our pleasure to speak with you, we hope to hear from you again soon :)

“I am very pleased with the quality and very realistic. Job at the weekend to put them in my front garden, and fool all the neighbours.”

Helpful Report

Thanks, Elaine. We are grateful for your nice review. We're pleased to hear you think they are realistic.

Just Artificial Group Ltd is rated 4.3 based on 1,184 reviews