Just Artificial Group Ltd Reviews

Name: Just Artificial Group Ltd
Address: Upper Offices,Old Grand Garage,Thornton Road, Upper Offices,Old Grand Garage,Thornton Road, Lancashire
Rating: 4.29

4.3 Rating 1,191 Reviews

81 %

of reviewers recommend Just Artificial Group Ltd

4.3

Based on 1,191 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About Just Artificial Group Ltd:

Leading UK Retailer of Artificial Plants, Replica Trees, Silk Flowers and all related accessories. Established in 2004.

Secure Online and Telephone ordering. WorldWide Delivery. All major Debit and Credit cards taken.

We sell to everyone from the personal home user shopper, offices, hospitality and retail sectors right through to major chains and franchises, businesses, contractors, and multi National companies.

Visit Website

Phone:

01524858888

Email:

sales@justartificial.co.uk

Location:

Upper Offices,Old Grand Garage,Thornton Road,
Upper Offices,Old Grand Garage,Thornton Road
Lancashire
LA4 5PB

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Just Artificial Group Ltd 5 star review on 15th May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great ... the purchase of my black decorative tree was easy,delivery good,communication good. The tree itself is perfect. Love the heavy base and it is well balanced and good looking”

Helpful Report

Thank you Gwen, we're pleased to hear your positive review. We're glad that the tree is exactly what you wanted!

“Very pleased with goods and especially pleased with the service although I bought through a third party seller when suffered a none delivery it was dealt with promptly”

Helpful Report

Thank you Keith. We appreciate your patience and understanding. We're glad we could resolve this swiftly and that you are happy with the yuccas.

“Good communication with the company as the plant we ordered was out of stock. Thet kept us up to date all through the process. The plant is perfect. So much nicer than we expected. Really does look real. Very happy with service and product.”

Helpful Report

That's fabulous Rachel, thank you very much for your kind review. We're pleased that you're happy with the product and the service as we aim to keep customers in the loop and resolve any issues quickly.

“I have purchased from you several times and have always been very happy with the products and service. The flowers are always very lifelike, and the carnations which I just bought, are exactly the colour to highlight my new chair. Thank you”

Helpful Report

Hi Wendy, thank you for leaving a review! We're extremely pleased to hear your positive feedback on our products and service

“A beautiful arrangement”

Helpful Report

Hi Alan, We really appreciate your review and video. Thank you for choosing Just Artificial, we're pleased that we could get the order to you on time too

“I had 3 plants in containers that suffered in the hot, dry weather in June because I was away for over a week and couldn't water them. Unfortunately, they didn't survive! Rather than killing more plants I decided to replace them with artificial ones, and Just Artificial had exactly what wanted. I used a mixture of 3 small plants of different colours in 2 pots and a single large one in the 3rd pot. They look really good - with the colours being shown off by the pale grey slate I've put round them”

Helpful Report

Thank you so much for you nice review. We're very glad to have exactly what you needed!

“Have now bought a few items from Just Artificial and each one has been exactly as expected - high quality and very realistic! Great service too!”

Helpful Report

We're pleased that you keep choosing to shop with us and that each time we have supplied high quality products that you're happy with. We appreciate you taking the time to leave us a review, thank you!

“Excellent and polite service, Vincent was extremely helpful. Product as stated.”

Helpful Report

Thank you for your feedback, especially for you to highlight one of our team! That's fantastic to hear as we're always aiming to provide excellent customer service.

“Loved my Roses and Hydrangea -they were very real looking - good quality for the money would recommend to anyone to buy them. Looks brilliant in the hallway of my new Cottage.”

Helpful Report

Hi Jane, thank you for your review. It's nice to hear great feedback on our products.

“Lovely quality, ordered silk plants and the gerberas. Couldn’t get the color I wanted, but customer services were great with alternatives and advice. Still waiting for the Gerberas. Would use them again.”

Just Artificial Group Ltd 5 star review on 31st July 2023

Helpful Report

Thank you for your nice review and for sharing some photos of the products in situ! We're glad we could help.

“Order was delayed but was kept informed by email what was happening,delay not company's fault. I informed them of my upcoming holiday and they arranged for delivery when I returned. Professional 1st class company will absolutely Order again.”

Helpful Report

Thanks Mary, we appreciate you taking the time to leave a review. We're sorry again for the delay but are glad we could sort it out for you in the end.

“Fantastic friendly service from the team to help select the type / colour of the artificial grass giving also advice on my base preparation. Top quality product on arrival, very impressed.”

Helpful Report

Hi Steven, thank you very much for your review. We're glad to hear you're happy with the quality of the products and that our sales team could assist you.

“I am really happy with the product that I order and with the communication I reeived. Thank you :-)”

Helpful Report

Thank you very much, I'm glad to hear you liked your ivy trail!

“Delighted with purchase, super quality realistic crocus. Thank you!💜”

Helpful Report

Thank you Daisy! We're glad to hear you like the Crocus bush.

“Beautiful yukka plants. So realistic abd elegant. Very happy indeed”

Helpful Report

Thank you Angela, that's great to hear!

“Lovely choice of buttonholes, quick delivery, and beautiful. Thank you.”

Helpful Report

Thank you Maureen, it's lovely to read your nice review.

“Absolutely delighted with my purchase. The sweet peas are so realistic, very beautiful.”

Helpful Report

Thank you so much for your kind words about our sweet peas, it's great to hear you're happy with them!

“I was looking gor some artificial moss for ages, but then I found the perfect one on this company & wasn't disappointed, it's great Quality & a generous amount ad well.. Thanks do much, well happy”

Just Artificial Group Ltd 5 star review on 22nd June 2023

Helpful Report

Hi Kevin, thanks for taking the time to leave a review. We're glad to hear that you're happy with your order! All the best.

“Great looking flowers was a slight delay but was kept u formed. Very happy with flowers and would recommend . Just artificial great selection”

Helpful Report

Thanks Mary, we're very about the delay but are glad it was worth the wait!

“Excellent service and the flowers are beautiful .”

Helpful Report

Thank you very much Amanda, we're grateful for your kind review.

Just Artificial Group Ltd is rated 4.3 based on 1,191 reviews