Just Artificial Group Ltd Reviews

Name: Just Artificial Group Ltd
Address: Upper Offices,Old Grand Garage,Thornton Road, Upper Offices,Old Grand Garage,Thornton Road, Lancashire
Rating: 4.29

4.3 Rating 1,184 Reviews

81 %

of reviewers recommend Just Artificial Group Ltd

Company Reviews

Metrics

Info

4.3

Based on 1,184 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About Just Artificial Group Ltd:

Leading UK Retailer of Artificial Plants, Replica Trees, Silk Flowers and all related accessories. Established in 2004.

Secure Online and Telephone ordering. WorldWide Delivery. All major Debit and Credit cards taken.

We sell to everyone from the personal home user shopper, offices, hospitality and retail sectors right through to major chains and franchises, businesses, contractors, and multi National companies.

Visit Website

Phone:

01524858888

Email:

sales@justartificial.co.uk

Location:

Upper Offices,Old Grand Garage,Thornton Road,
Upper Offices,Old Grand Garage,Thornton Road
Lancashire
LA4 5PB

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Just Artificial Group Ltd 5 star review on 15th May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased some succulents to make a more modern display, very pleased with the quality, price and selection available. I have purchased from Just Artificial previously and will do so again.”

Helpful Report

Many thanks for such a nice review Terri! We are so pleased to hear that you chose to use again and that each time was a positive experience. We appreciate your kind words and look forward to hearing from you in the future!

“Absolutely lovely looks great in my bay window”

Just Artificial Group Ltd 5 star review on 21st February 2023

Helpful Report

That's lovely! Thank you for choosing us and for sharing that photo, we're pleased to hear you're happy with the meadow flowers.

“Just bought a trailing ivy which is very effective and realistic compared to some on the market. Very helpful with a telephone query and prompt and safe delivery. Would have no hesitation in dealing with this company again.”

Helpful Report

“After trying and failing miserably to grow an indoor ivy plant we decided to opt, reluctantly, for an artificial plant. I say reluctant as my experience in the past is that artificial plants look really fake. Just Artificial plants are so real looking amd.of excellent quality so would not hesitate to buy more artificial plants but only from Just Artificial. Amazing quality and price.”

Helpful Report

Wow, thank you so much for such a lovely review! It's excellent to hear that you're pleased with your order, especially since you were dubious to try artificial Ivy. We hope to hear from you soon, we're glad you are happy with the quality of the Trailing Ivy.

“I bought 6 green hydrangeas - I couldn't be more pleased! Just what I wanted. Previously I have bought dried flowers but these just look like the real thing. Dispatched and delivered in a timely way. Good communication. Would buy from this company again.”

Helpful Report

Thank you for taking the time to leave a nice review for us. We're pleased to hear you are happy with the hydrangeas and that they arrived swiftly and safely as expected. We look forward to hearing from you again!

“First time using this company. Been searching for tall hydrangea stems for months that were tall enough for a floor vase. These were stunning and so realistic. Delighted with them and fast delivery, well packaged. Thanks ❤️”

Helpful Report

Hi Jackie, thank you so much for your amazing review! That's wonderful to hear, glad they arrived safely and you are so pleased with the quality.

“Beautiful roses as a gift for a friend, just right for the bare tall vase she owns. Arrived in good condition and didn't have to wait too long for delivery.”

Helpful Report

Hi Wendy, tanks for the kind review! We're pleased to hear you like tipped grass and garden rose spray and hope your friend does too. It's also good to hear that delivery was prompt too!

“Just Artificial. Just lovely!!”

Helpful Report

That's brilliant Liz, thank you very much!

“Came quickly (took eight days but that was with Christmas and Boxing Day at the weekend and then two bank holidays in the middle of it, so actually only four working days at a very busy time), well packaged (a couple of leaves slightly bent/creased, but no major harm done). The product itself (white and burgundy hellebore (Helleborus)) looks excellent. Very realistic, accurate, and well made. Well worth the money. Would definitely buy again.”

Helpful Report

Hi NP, thank you for your honest feedback and understanding with the bank holidays and slightly longer delivery. We're sorry to hear there are some slight creases on the leaves, we find that gently applying heat from a hair dryer sorts this out if you hold it flat/straight. We appreciate you taking the time to leave a review and are glad to hear that you'd purchase from us again, all the best!

“I was very happy with my purchase of two cherry blossoms stems. They were a lovely colour, sturdy and quite large. I was also happy that I was quickly notified that my original choice of colour for one of the stems was not available so that I could choose another.”

Helpful Report

Thank you for a lovely review Sue, we're glad we could help and that you're happy with your stems!

“The quality of the Christmas foliage is great, I've made a few people happy making arrangements with their product, ordering is easy, delivery is prompt and customer service is very helpful.”

Helpful Report

Thank you Brian for a lovely review! We pride ourselves of good and kind customer service so we're chuffed to hear this feedback. Wishing you a very merry Christmas.

“Bought large pansy hanging basket. Fantastic. Would certainly buy from this company again”

Helpful Report

Thank you so much for your nice review. We are extremely proud of our baskets so your comment has made our day!

“I was a little sceptical to buy artificial flowers without seeing and touching them first, however, couldn't be happier with my purchases. They look very real and much more reasonably priced than local department stores but look exactly the same quality and feel. Very happy customer”

Helpful Report

Thank you Tina for trusting us with your artificial flower needs! We are very happy to hear we exceeded your expectations and you're happy with your order. We appreciate you taking the time to leave a nicely worded review, all the best!

“Exactly what I wanted and look classy.. lovely colours. Excellent service. Thank you”

Helpful Report

Thank you Patricia for your kind review, we are pleased to hear you're happy with your Hydrangeas!

“Well made, pretty and looks natural. Arrived quickly and safely packed. Will enhance my sitting room for years to come.”

Helpful Report

Thanks Cynthia! It's always pleasant to hear nice feedback, we are happy that we provided a good service for you with realistic poinsettias!

“Excellent product quality. Order was delivered in good time . Would definitely recommend.”

Helpful Report

Thank you so much for your great review! We're very pleased to hear that the delivery time was good and that you are happy with your lily sprays.

“Good looking baskets, very robust. We have them up highand they take a fair bit of wind with no loss of foliage 😁”

Helpful Report

Thank you David for a pleasant review, we are glad to hear the baskets are living up to expectations in the wind! We appreciate the feedback.

“I have bought the Ivy in varying lengths and they are so authentic and good quality.”

Helpful Report

Hi Anne, thank you for your positive feedback! We're glad you are pleased with your ivy!!

“Excellent service,and was very satisfied with the customer service I received. Very well packaged and quick delivery. Would recommend!!”

Helpful Report

Thank you Mark for your brilliant feedback! We're pleased we could assist and you are happy with the order as a whole. Wishing you all the best.

“Just received the glitter mesh cerise butterflies, perfect size, beautifully made, have been pegged onto a string of fairy lights in my daughters bedroom and she loves them. Quick delivery, well packaged and a good price, will definitely use this company again.”

Helpful Report

Hi Carol, Thank you very much for your nice words. We are glad to hear you and your daughter are happy with the butterflies. Please feel free to send over any images via email, we love to see the products in situ and sometimes feature them on our site. We appreciate your kind recommendation!

Just Artificial Group Ltd is rated 4.3 based on 1,184 reviews