facetheory Reviews

Name: facetheory
Address: 20-22 Wenlock Road, London, London Borough of Hackney
Rating: 4.70

4.7 Rating 37,566 Reviews

95 %

of reviewers recommend facetheory

4.7

Based on 37,566 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

07961785402

Email:

help@facetheory.com

Location:

20-22 Wenlock Road,
London
London Borough of Hackney
N1 7GU

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facetheory 5 star review on 4th January 2025

1913

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve tried many cream for my son to reduce his ichthyosis for the past 14 years but this cream did the job, cleared the skin within 4 weeks. I’m so happy I came across this on google because I’ve tried many dermatologist with no cure.”

facetheory 5 star review on 27th March 2022

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Posted 3 years ago

“I was given my first bottle of peptide serum but my skin loves it so much I am now in my third. My skin is noticeably softer”

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(English) - Posted 10 hours ago

“Je recommande vraiment je suis satisfaite de leurs produit. J’ai une peau très sensible et le produit correspond vraiment à ce que j’attendais. Je recommanderais bientôt”

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(English) - Posted 16 hours ago

“I love this product - it leaves my skin feeling great. However the smell has changed since I last bought it and there’s a distinct smell of TCP(?!). Not sure I like the smell enough to buy it again”

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(English) - Posted 18 hours ago

“Great products,using them already for years and always a Super satisfied customer ❤️”

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(English) - Posted 1 day ago

“I ordered the Grapefruit moisturiser and I'm not disappointed! Smell is amazing and it leaves my skin feeling lovely, soft and hydrated. Just ordered the eye cream, looking forward to trying that too!”

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(English) - Posted 1 day ago

“Globalement les produits sont bons notamment les nettoyants Juste un bémol pour le sérum n20 très cher et pour le moment je ne vois pas de différence”

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(English) - Posted 2 days ago

“Ho avuto il piacere di scoprire i prodotti di questo brand anni fa e mi sono innamorata!!!!”

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(English) - Posted 3 days ago

“Feels lovely and works wonders for my skin type, so glad I found it 😁👍🏼 10/10”

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(English) - Posted 3 days ago

“Good product. Quick delivery”

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(English) - Posted 4 days ago

“I miss the glass containers!”

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(English) - Posted 4 days ago

“C'est bien traduit en Français”

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(English) - Posted 4 days ago

“Die Bestellung war einfach und wurde schnell geliefert. Sie UV-Tagescreme mit Vitamin C ist okay, ist aber schwer am Gesicht zu verteilen, trocknet die Haut aus und hinterlässt am Anfang weiße Spuren. Nicht für tägliche Routine leider. Rétinol- Creme hat schnell zu Reizung der Haut geführt, obwohl ich bisher schon eine ziemlich lange Erfahrung mit Retinolseren hatte. So richtig überzeugt haben mich Eure Produkte doch nicht.”

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(English) - Posted 5 days ago

“Je suis très satisfaite des produits de facetheory ça fait 2 ans que j’utilise les produits. Mais il faut revoir la livraison c’est beaucoup trop long.”

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(English) - Posted 6 days ago

“Great product, my skin feels really nourished”

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(English) - Posted 6 days ago

“Produits au top. Les seuls qui m'ont aidé à me débarrasser de mon acné hormonale.”

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(English) - Posted 1 week ago

“I’ve always loved Facetheory products and their service is impeccable. For someone that has sensitive skin with rosacea, I feel very catered towards with their range and even when I’ve had issues, the service is nothing short of attentive. I would 100% recommend facetheory to anyone who is looking to start their skincare journey!”

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(English) - Posted 1 week ago

“Good products , easy to order and good price too”

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(English) - Posted 1 week ago

“Every product I buy from Facetheory works SO well. My entire skin care routine is facetheory bar one product, and after being consistent with it for about a year I get so many compliments on how glowy my skin is!”

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(English) - Posted 1 week ago

“Lovely moisturizer, my skin feels gorgeous in the morning, I love the subtle lavender fragrance, this is part of my highly routine now, looking forward to trying other products”

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(English) - Posted 1 week ago

“Easy to order and products arrived quickly. FaceTheory aligns with my own personal values of only using ethically and sustainably made products. They're never tested in animals, made in the UK (reducing miles travelled), and no plastic packaging (that I've come across) - so many positive reasons to use this brand! I have only been using FaceTheory products for a week or two, and am happy with the results so far 😊”

Helpful Report

(English) - Posted 1 week ago

facetheory is rated 4.7 based on 37,566 reviews