facetheory Reviews

Name: facetheory
Address: 145-147 St John Street, London
Rating: 4.71

4.7 Rating 36,411 Reviews

95 %

of reviewers recommend facetheory

4.7

Based on 36,411 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

07961785402

Email:

help@facetheory.com

Location:

145-147 St John Street
London
EC1V 4PW

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facetheory 5 star review on 29th April 2024

Victoria Navarro

facetheory 5 star review on 24th April 2024

Mrs S McNab

facetheory 5 star review on 18th April 2024

Esther Farat

facetheory 5 star review on 5th April 2024

Rachel Youds

facetheory 5 star review on 28th March 2024

Danijela Culi

1904

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products feel and smell good”

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Posted 10 hours ago

“Très bon service client, j'ai pas encore testé les produits mais l'odeur est plutôt pas mal.”

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Posted 4 days ago

“La quantité de la crème corps est insuffisante”

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Posted 5 days ago

“I like the vitamin c cleanser. Make my skin brighter. Highly recommended”

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Posted 1 week ago

“Bon produit même s il ne guérit pas mes rougeurs faciales”

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Posted 1 week ago

“Easy to choose products. Smooth payment. Shipping to Sweden takes a little longer than expected.”

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Posted 1 week ago

“sehr gut, kann ich weiterempfehlen”

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Posted 2 weeks ago

“Facetheory has really nice products, very effective and is a bonus to be a vegan and cruelty free brand. Really nice packaging, most of them without plastic, only glass and metal, so is sustainable as well. Other thing very important is the explanation of each product, it's composition and beneficts, super helpful! I totally recommend!”

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Posted 2 weeks ago

“Je suis plutôt contente des produits et des services facetheory.”

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Posted 2 weeks ago

“Items sent quickly and very well packaged. The item I purchased works well and was very good value for money. I will definitely buy more.”

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Posted 2 weeks ago

“Good natural products at a good price”

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Posted 3 weeks ago

“Excellent cream. Mild and refreshing fragrance, doesn't stick on skin, has a matted effect and suits all skin types. Will definitely purchase again!”

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Posted 3 weeks ago

“Great quality product, I've been using Facetheory for 3 years now, with good results. However, the price has increased significantly lately.”

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Posted 3 weeks ago

“Bonne crème qui agit réellement”

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Posted 1 month ago

“The creams are always very effective. I particularly like the oil free supergel and the retinol creams. However the relaxing night cream and oil free supergel used together do irritate my skin slightly, so I have to use them separately. The night cream is a bit thick and oily fir my aready oily skin, haha. Also the clarifying cleanser and regena-c moisturiser still came with a plastic covering on the cardboard boxes which did annoy me and prevent me from buying again :/ .”

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Posted 1 month ago

“Products are brilliant. Reward scheme is good but can only use one redeemed voucher at a time. From iPhone looking at products is not not the best”

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Posted 1 month ago

“Its only been over 2 weeks since iv starting using this product i am noticing changes, with my acne and scaring they are starting to get better and i do have deep acne scaring that are starting too look better, only time will tell”

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Posted 1 month ago

“Regularly use it and love it”

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Posted 1 month ago

“J'ai essayé les produits dont ceux que j'ai essayé qui étaient bien j'ai seulement eu un petit souci avec l'un d'entre eux, j'ai changé l'utilisation et depuis ça va mieux!”

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Posted 1 month ago

“Been using the azelaic acid for a while, helps keep my redness in check. Nice consistency and goes on well. Only complaint I have and I have emailed Facetheory to let them know is that the bottle always has so much left at the end that the pump wont reach and as its a glass bottle there's no way to get the remainder out.”

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Posted 1 month ago

facetheory is rated 4.7 based on 36,411 reviews