facetheory Reviews

Name: facetheory
Address: 145-147 St John Street, London
Rating: 4.71

4.7 Rating 36,357 Reviews

95 %

of reviewers recommend facetheory

4.7

Based on 36,357 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

07961785402

Email:

help@facetheory.com

Location:

145-147 St John Street
London
EC1V 4PW

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facetheory 5 star review on 29th April 2024

Victoria Navarro

facetheory 5 star review on 24th April 2024

Mrs S McNab

facetheory 5 star review on 18th April 2024

Esther Farat

facetheory 5 star review on 5th April 2024

Rachel Youds

facetheory 5 star review on 28th March 2024

Danijela Culi

1904

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I receieved the correct products in a timely manner. So far the product results have been good, but too soon to tell. No issues or reactions to product.”

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Posted 1 week ago

“Great Face Theory 👌”

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Posted 1 week ago

“Items sent quickly and very well packaged. The item I purchased works well and was very good value for money. I will definitely buy more.”

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Posted 1 week ago

“As always the goods come quickly and are of beautiful quality. They are a pleasure to use and smell so good! Thank u FT 🙏🏻”

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Posted 1 week ago

“Good clean chemical free face cream”

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Posted 1 week ago

“Good face oil”

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Posted 1 week ago

“Bought it as a Bakuluronic and Vitamin C product but arrived as a Bakuluronic only one, disappointed about the misleading advertising”

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Posted 1 week ago

Hi, Thank you for your feedback. The Bakularonic Moisturiser contains Vitamin C in the form of Sodium Ascorbyl Phosphate, which is listed on the ingredients list. Please get in contact with customer service via help@facetheory.com if you need any help. Thanks Facetheory Team

Posted 6 days ago

“Super produit mais je trouve que le serum met est lent à montrer des résultats je his à mon deuxième flacon j’ai commandé la crème nettoyante et je la kiffe elle a un réel effet sur les boutons en ce qui concerne l’éclat je ne saurai dire mais je recommande facetheory et la réactivité du sav est extraordinaire !”

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Posted 1 week ago

“i have ordered the bakuchiol moisturizer. i like it so far”

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Posted 1 week ago

“Brilliant products!! My face was so dry till I brought Aventhra moisturiser within a week I saw the difference it's softer and smoother. Thank you facetheory!”

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Posted 1 week ago

“Great place to learn about skincare, and fantastic products that work. My recommendations: tranexamic acid serum and jojoba face oil.”

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Posted 1 week ago

“Face theory has changed my skin care routine for the better. Not flooded with chemicals and sustainable packaging that I reuse! Have recommended to many friends”

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Posted 1 week ago

“I really liked the cream spf 30... thank you very much 🙏🏻 Super ❤️”

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Posted 1 week ago

“Love these products-natural-beautiful fragrance-effective!”

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Posted 1 week ago

“I love this moisturiser. I ditched my old one as it was full of harmful ingredients. This one doesn’t contain any. It’s super soft and moisturising. This is my new fave ❤️”

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Posted 1 week ago

“Love these products”

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Posted 1 week ago

“Cannot day how pleased I am with these products, for the first time EVER I feel like I've invested in skincare that actually works and I can see noticeable results- products feel amazing, packaging is fab, cannot wait to order more”

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Posted 1 week ago

“Suis ravie d'avoir trouver ce baume avec des ingrédients naturels. Il est très hydratant et fait briller les lèvres; Je recommande vivement”

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Posted 1 week ago

“Fast swift response to orders and beautiful products thst do not irritate my skin. The cream cleanser for sensitive skin is exceptionally good!”

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Posted 1 week ago

“I have been using Amil C and Aventhra Moisturiser for a month. Taking into account, that i have a very senstive skin with rosacea, i am very pleased with the products.Had a slight reaction in the form of redness and burning first time i used Amil C...switched to using it only nights followed with a moisturiser for a sensitive skin.Skin texture improved, along with the redness i had due to rosacea.So far so good, i give it thumbs up.”

Helpful Report

Posted 1 week ago

facetheory is rated 4.7 based on 36,357 reviews