facetheory Reviews - Read 25,931 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours

Visit Website

Phone:

07961785402

Email:

help@facetheory.com

Location:

145-147 St John Street

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facetheory 5 star review on 13th April 2021

954

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The products actually do what they say on the bottle !”

Helpful Report

Posted 9 months ago

“An amazing costumer service!!”

Posted 3 hours ago

“Sehr guter Service, tolle Produkte! Nach Versandschwierigkeiten hat man mir eine tolle Entschädigung geboten! Vielen Dank dafür und dass jetzt alles wunderbar geklappt hat.”

Posted 3 hours ago

“Love the brand”

Posted 6 hours ago

“Die Produkte sind wirklich gut. Ich habe eine sehr empfindliche & fettige und zu Pickel neigende Haut. Habe sehr viel ausprobiert aber nie ein zufriedenstellendes Ergebnis erhalten.
Bis ich durch Zufall, auf diese Marke gestoßen bin.
Nach nur einer Woche Anwendung, hatte ich schon ein mega Unterschied festgestellen können. Dass ist echt Wahnsinn, wie schnell meine Haut uf die Produkte reagiert.
Kann ich nur empfehlen.
Meine Haut ist gerettet und mein Wohlbefinden auch.
Vielen ❤ Dank❣”

Posted 6 hours ago

“Fantastic customer service, always there to help and solves all queries and problem straight away! Would definitely recommend Facetheory I’ve purchased the Regena c30 and Renecalm encapsulated one. Started on the Regena c30 and I’m loving it so far, lovely serum, goes on nicely and gives me that lovely glow, also sits well under makeup. Can’t wait to see the results in a few weeks.”

Posted 7 hours ago

“Prompt delivery on both occasions, great products for rosacea sufferers”

Posted 9 hours ago

“No idea. Ordered my products weeks ago & still don't have an estimated delivery date. Would love to leave a review but I have zero product to do so with. Hmmm.”

Posted 10 hours ago

Sorry to hear this Anon - we'll contact you asap with the location of your order.

Jamie

Posted 9 hours ago

“Das jojobaöl und die augencreme fühlen sich sehr gut auf der Haut an, lassen sich gut verteilen und man benötigt nur eine kleine Menge. Ich bin bisher sehr zufrieden.”

Posted 12 hours ago

“Got the cleanser and the moisturiser. My skin feels lovely after using it. Delivery was super quick. Will definitely buy from them again. Thank you. 😃”

Posted 13 hours ago

“Lovely products. My skin feels amazing x”

Posted 14 hours ago

“I was recommended facetheory by a friend after trying unsuccessfully several different face products which made my skin break out. I have been using my products for a week now and I can already see a difference in my skin. Its much smoother and less dull.”

Posted 15 hours ago

“ordered the face cleanser for open pores and toner face feels so smooth and fresh love it”

Posted 16 hours ago

“Been using products for a while now especially the regenacalm serum it makes the quality of skin better.”

Posted 16 hours ago

“schnelle Lieferung, alles prima !!”

Posted 16 hours ago

“I have tried several facetheory products now and I absolutely love their skin care range. I have noticed a real difference in the overall texture and glossiness of my skin. I especially like the Vitamin C cleanser and will definitely be buying this again. Unfortunately I have mixed reviews on their new make-up range - the foundation which is very disappointing.”

Posted 17 hours ago

“Die Lieferung war schnell da und die Produkte vertrage ich bisher sehr gut.”

Posted 19 hours ago

“A little goes a long way! Very moisturizing without leaving your skin feeling excessively oily. My first bottle arrived partially open due to shipping issues, but Gemma and FaceTheory quickly dispatched a replacement bottle.”

Posted 1 day ago

“I have been using the products for a week only, I loved the way my skin feels after using the Cera-C Pore Reducing Toner T1 and it definitely makes my pores look smaller. I also enjoy the
Supergel Oil-free Moisturizer I used it during the day and it keeps my T-zone oil free.”

Posted 1 day ago

“Ne convient malheureusement pas à ma peau. Je l'ai essayée 4 fois et 4 fois mon visage a mal réagi. Éruption cutanée et brûlures. Et pas matifant.
Cependant, j'ai aimée la texture légère dommage.”

Posted 1 day ago

Désolé d'entendre, contactez-nous à help@facetheory.com et nous vous enverrons un remboursement complet.

Jamie

Posted 8 hours ago

“The customer service team was extremely quick and helpful in resolving an issue. They went out of their way to explain the issue and what I needed to do on my side to see resolution in a friendly and efficient manner.”

Posted 1 day ago

facetheory is rated 4.75 based on 25,931 reviews