Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,249 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,249 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve tried many cream for my son to reduce his ichthyosis for the past 14 years but this cream did the job, cleared the skin within 4 weeks. I’m so happy I came across this on google because I’ve tried many dermatologist with no cure.”

Facetheory 5 star review on 27th March 2022

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Posted 4 years ago

“Very happy products”

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(English) - Posted 21 hours ago

“Très satisfaite de mon achat. La qualité est au rdv et de plus le packaging a changé ce qui est un très bon point.”

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(English) - Posted 1 day ago

Bonjour, Nous sommes ravis d’apprendre que vous êtes satisfaite de votre achat et que la qualité est au rendez-vous, tout comme le nouveau packaging. Merci pour votre retour et pour votre soutien. Bien cordialement, Team Facetheory

Posted 22 hours ago

“So far so good! First time trying it out but it absorbs well and quickly. Along with the moisturizer I feel like me tone and texture are already evening out nicely.”

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(English) - Posted 1 day ago

Hi there, So glad to hear it’s absorbing well and already helping your tone and texture even out. Thanks for sharing your experience! Thanks, Team Facetheory

Posted 22 hours ago

“Absolutely love Facetherory products, but I didn't like the changeover to the tubes. So pleased to be able to have the jars again. Thank you”

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(English) - Posted 1 day ago

Hi Sandra, We’re glad to hear you love Facetheory and that you’re happy to have the jars again. Thanks for letting us know how you felt about the changeover. Thanks, Team Facetheory

Posted 22 hours ago

“Never disappoints! All products I have bought have been excellent and do exactly as advertised!”

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(English) - Posted 5 days ago

Hi Fidelia, Thank you for the wonderful feedback. We’re so glad to hear you’re consistently happy with our products and that they meet your expectations. Thanks, Team Facetheory

Posted 4 days ago

“Ik gebruik al jaren Facetheory echt een geweldig product voldoet altijd aan de verwachtingen. jammer dat het wel steeds prijziger wordt”

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(English) - Posted 6 days ago

“I’m loving the FaceTheory products! Especially like the daily SPF moisturiser and the night hydraserene cream!”

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(English) - Posted 6 days ago

Hi Rebecca, So glad to hear you’re loving FaceTheory, especially the daily SPF moisturiser and the night hydraserene cream. Thanks for sharing your feedback! Kind regards, Team Facetheory

Posted 6 days ago

“High quality fuss free products. FACTOR 50 SUN BLOCK PLEASE!!”

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(English) - Posted 3 weeks ago

Hi there, Thank you for the kind review. We’re glad you find our products high quality and fuss-free. We’ve noted your feedback about a Factor 50 sun block and will pass it along to the team for consideration. Thanks, Team Facetheory

Posted 3 weeks ago

“I love this moisturiser. I’m autistic, so texture is very important, and this is light weight and doesn't leave me feeling oily. It's the only moisturiser I've used for a while, and I swear by it. The bottle, on the other hand, has some issues, mainly not being able to get all the product out so a fair bit goes to waste. I do think the pump bottle is a lot better than the previous tube, though, as I have issues with my hands that made getting the moisturiser out of the tube difficult, so I had to get someone else to squeeze all the product into a separate container so I could use it. I hope the bottle will be improved.”

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