facetheory Reviews

Name: facetheory
Address: 20-22 Wenlock Road, London, London Borough of Hackney
Rating: 4.70

4.7 Rating 37,622 Reviews

95 %

of reviewers recommend facetheory

4.7

Based on 37,622 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

07961785402

Email:

help@facetheory.com

Location:

20-22 Wenlock Road,
London
London Borough of Hackney
N1 7GU

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facetheory 5 star review on 4th January 2025

1913

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve tried many cream for my son to reduce his ichthyosis for the past 14 years but this cream did the job, cleared the skin within 4 weeks. I’m so happy I came across this on google because I’ve tried many dermatologist with no cure.”

facetheory 5 star review on 27th March 2022

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Posted 3 years ago

“Unfortunately I'm not a fan of the new packaging. I'm ending up with wastage when too much product comes out (it's very hard to squeeze out the right amount and you can't wipe off or put back the excess) and the lid is small and fiddly. It also can't be easily recycled where I live. The moisturiser is fine but at this price it needs to not annoy me every morning.”

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(English) - Posted 1 day ago

“The texture of the products felt nice and once used the cleanser but come 10am, my face was shiny and oily. It also made me break out. I have acne and oily skin and this didn’t help me so stopped using.”

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(English) - Posted 1 day ago

“Resveratrol is my holy grail skincare product and my skin has become the best it has ever been and I'm 52! It's the key ingredient I use consistently and it's transformed my skin. It's a travesty that Facetheory are discontinuing it....im heartbroken 😔 The peptide night cream is amazing too 😊”

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(English) - Posted 2 days ago

“I’ve always been very pleased with my Facetheory products including the ones I purchased recently. I would have bought more items but so many were out of stock which was disappointing . But thanks anyway.”

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(English) - Posted 2 days ago

“No sure how I feel about Glow c vitamin serum. It seems a bit oily and takes along time to soak in. When I apply it, it has a very warming effect. ( never experienced that with other vit c serums) No been using it long enough to see an results yet, and my concern is, whether it will cause breakouts on my unpredictable menopausal skin. I will continue with it. Time will tell. Generally I love all Face Theory products and hope this does not disappoint.”

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(English) - Posted 2 days ago

“Excellent always buying”

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(English) - Posted 2 days ago

“Excellent service and the products I have tried so far have been wonderful.”

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(English) - Posted 3 days ago

“I bought the gel moisturizer and it really works for me as I got oily skin brilliant product”

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(English) - Posted 4 days ago

“This serum is amazing! Before I started using this my skin would always get irritated when I used retinols as well as acids. It would get dry and flaky for days after. This is the first barrier serum that has actually helped. I just started using it a couple of weeks ago and it immediately worked. I no longer have that issue at all. I'm using a retinal 4 times a week as well a acid once a week and my skin looks great. This is a really nice serum, it's lightweight and it doesn't take much to spread on your face as well as your neck and chest. I took a chance and purchased 3 of them. I'm so glad I did.”

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(English) - Posted 5 days ago

“Always used facetheory. Great skin care”

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(English) - Posted 6 days ago

“Brilliant service, fanatstic products and excellent communication from the Facetheory. A full 10 out of 10 from me! I'll certainly be using Facethoery again! LOVE :)”

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(English) - Posted 1 week ago

“Ich bin sehr zufrieden mit den Produkten von facetheory.Habe schon vieles probiert aber bei fettiger findet man selten gute Produkte.”

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(English) - Posted 1 week ago

“I’ve been using Facetheory products for a few years now and I never looked back. Simple and effective, never had a problem with shipping (while also moving to different countries) and overall a good experience.”

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(English) - Posted 1 week ago

“I like the feel of the cream on my fave, and sinks in quiet quickly, hope this helps with my redness, tried countless potions and lotions before, this is only day 2 of using, so will update more soon”

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(English) - Posted 1 week ago

“Not for me. Bought it because my face was feeling very sensitive and dry but it made my face burn and it felt very dry.”

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(English) - Posted 1 week ago

“I love your products and the service is fast and efficient.”

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