Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 37,919 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 37,919 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 4th January 2025

1913

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve tried many cream for my son to reduce his ichthyosis for the past 14 years but this cream did the job, cleared the skin within 4 weeks. I’m so happy I came across this on google because I’ve tried many dermatologist with no cure.”

Facetheory 5 star review on 27th March 2022

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Posted 3 years ago

“Quality, value , appearance very good.Thank you.”

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(English) - Posted 1 day ago

“So far I'm very happy with the products. Simple ingredients and no unnecessary additives. I also appreciate the packaging.”

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(English) - Posted 2 days ago

“Brilliant product, my skin felt softer and smoother after the 1st day. I really like this product, it really works.”

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(English) - Posted 3 days ago

“It’s too early to say whether the product will make a difference or not but it was highly recommended for me.”

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(English) - Posted 3 days ago

“Packers didn't arrive”

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(English) - Posted 4 days ago

“Già dopo qualche giorno dalla prima applicazione dei prodotti sono visibili i risultati. Davvero efficace!”

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(English) - Posted 5 days ago

“Ottimi prodotti e servizio clienti cortese e reattivo.”

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(English) - Posted 5 days ago

“J’utilise les produits facetheory depuis de nombreuses années… toujours fan de la marque”

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(English) - Posted 5 days ago

“I love this moisturiser! It feels lovely on the skin once rubbed in and leaves me feeling nice and hydrated.”

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(English) - Posted 5 days ago

“Cela va faire presque un mois que j’ai commandé des produits et je ne les ai toujours pas reçus.”

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(English) - Posted 5 days ago

“I started by using non scented, but it is now reoeatedly out of stock?! Can you please reintroduce it as I have had to use the manarin scented which is not so good for me.”

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(English) - Posted 6 days ago

“Perfect for my dry skin, always leaves my skin feeling hydrated and soft even after all day or after night sleep. Love the products!”

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(English) - Posted 6 days ago

“I loved the exa glow serum however the new bottles seem quite flimsy and harder to use with the pipette than the previous packaging. Also the serum feels a bit watered down than usual so am quite disappointed”

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(English) - Posted 6 days ago

“I will not buy skincare from any other brand. Every product I've purchased from Facetheory has done what it was supposed to do - when does that ever happen? I'm over the moon with how much clearer and healthy-looking my skin is! So impressed with Facetheory. The products are so well-priced; they last for ages and give you real results. 10/10”

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(English) - Posted 1 week ago

“Such luxurious products for such a reasonable price. Love the Vit C products”

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(English) - Posted 1 week ago

“It’s my favourite skincare company by far! Loyal customer for 3y+”

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(English) - Posted 1 week ago

“I am very pleased with my products from Facetheory. Knowing exactly what is in the product is a great help and knowing that you care what goes into them is reassuring. The prices are very reasonable and the containers/ packaging are sustainable. These are the things that matter to me so I am happy to purchase from you.”

Helpful Report

(English) - Posted 1 week ago

Hi Wendy, Thank you so much for sharing your experience. We’re delighted to hear you’re pleased with our products, and that knowing the ingredients and sustainability of our packaging matters to you. We always aim to offer good value while caring for both your skin and the planet. Thanks again for your kind words and for choosing Facetheory. Kind regards, Facetheory Team

Posted 1 day ago

“Unico appunto è tutte le descrizioni solo in inglese .Prodotti ottimi”

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(English) - Posted 1 week ago

“Très bons produits, envoi rapide et soigné”

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(English) - Posted 1 week ago

“I tried the cream for dry skin, but it didn’t moisturize my skin enough”

Helpful Report

(English) - Posted 1 week ago

Facetheory is rated 4.7 based on 37,919 reviews