Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 37,737 Reviews

95 %

of reviewers recommend Facetheory

4.7

Based on 37,737 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 4th January 2025

1913

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve tried many cream for my son to reduce his ichthyosis for the past 14 years but this cream did the job, cleared the skin within 4 weeks. I’m so happy I came across this on google because I’ve tried many dermatologist with no cure.”

Facetheory 5 star review on 27th March 2022

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Posted 3 years ago

“I bought 5 differents product and I have been using them for about 2 weeks. I noticed my face and neck are getting darker and uneven, the melasma on my forehead area also is speading, hence I will like to return them and get my money back. I will appreciate, if you can advise me on what to do please as I have spent quite a lot of money on these!!!. Thank you, Modupe”

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(English) - Posted 9 hours ago

“I’ve been using facetheory for about 3 years now and the products are so great. Nourishing and moisturising without the heaviness of other products. I use cleaners, moisturisers and on older skin transformative - less abrasive face cleaners and keeping my skin nourished and not drying out. 10/10”

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(English) - Posted 14 hours ago

“Incredibly affordable skincare that both works AND is kind to the planet. My skin is actually hydrated and not oily!!”

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(English) - Posted 2 days ago

“El servicio al cliente es genial, muy resolutivos y rápidos. Me encantan sus productos, llevo usando más de 6 años el serum de vitamina C y me encanta!”

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(English) - Posted 3 days ago

“Absolutely love using Facetheory products - excellent quality and speedy delivery.”

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(English) - Posted 3 days ago

“LOVE this prodcuts”

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(English) - Posted 3 days ago

“Love the products but the metal screw-on lids are too fiddly. Please consider bringing back the glass pots!”

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(English) - Posted 3 days ago

“Got the Hydraoat daily moisturiser and it is lovely, also got the HydraSerene night cream and this one isn't quite right for me. Feels heavy and doesn't sink in properly on my skin.”

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(English) - Posted 4 days ago

“Simple no nonsense skincare that really delivers at a reasonable price.”

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(English) - Posted 5 days ago

“After 1 year with facetheory I can say that I’m very happy ♥️ my skin looks so so much healthier 🥰 I’m glowing every day😁 Thank you for the support to the sale and most of all for the amazing skin routine you offer me 🙏”

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(English) - Posted 6 days ago

“The facetheory was helpful and a good product. I can see some improvement day by day in my face. The darker area are fading away day by day as I am using the Product.”

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(English) - Posted 1 week ago

“Product works really well. Noticed a negative difference when I stopped using it so won’t be doing that again!”

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(English) - Posted 1 week ago

“Hace mucho que no reponen en serum de 10% de Niaminacida y es un esencial en mi rutina”

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(English) - Posted 1 week ago

“I’ve extremely super sensitive skin and facetheory unscented products are the only ones I can use on my face and I have tried many a many of products and spent a complete fortune on products that were meant to be for my skin type 🙈, thank you facetheory for saving my skin …..”

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(English) - Posted 1 week ago

“I’ve tried the vitamin C eye cream and, unfortunately, it was very disappointing. The packaging does not let you dispense the right amount as the moment it touches your skin it becomes a liquidy mess (with an intense scent too and not so pleasant). I did not enjoy the product and would not recommend unless you plan to use your eye cream as a full face moisturiser.”

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