Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 37,902 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 37,902 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 4th January 2025

1913

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve tried many cream for my son to reduce his ichthyosis for the past 14 years but this cream did the job, cleared the skin within 4 weeks. I’m so happy I came across this on google because I’ve tried many dermatologist with no cure.”

Facetheory 5 star review on 27th March 2022

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Posted 3 years ago

“I will not buy skincare from any other brand. Every product I've purchased from Facetheory has done what it was supposed to do - when does that ever happen? I'm over the moon with how much clearer and healthy-looking my skin is! So impressed with Facetheory. The products are so well-priced; they last for ages and give you real results. 10/10”

Helpful Report

(English) - Posted 7 hours ago

“Such luxurious products for such a reasonable price. Love the Vit C products”

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(English) - Posted 7 hours ago

“It’s my favourite skincare company by far! Loyal customer for 3y+”

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(English) - Posted 9 hours ago

“I am very pleased with my products from Facetheory. Knowing exactly what is in the product is a great help and knowing that you care what goes into them is reassuring. The prices are very reasonable and the containers/ packaging are sustainable. These are the things that matter to me so I am happy to purchase from you.”

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(English) - Posted 10 hours ago

“Unico appunto è tutte le descrizioni solo in inglese .Prodotti ottimi”

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(English) - Posted 10 hours ago

“Très bons produits, envoi rapide et soigné”

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(English) - Posted 11 hours ago

“I tried the cream for dry skin, but it didn’t moisturize my skin enough”

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(English) - Posted 13 hours ago

“Ein Naturprodukt von sehr guter Qualität und eine tägliche Wonne für die Haut.”

Helpful Report

(English) - Posted 14 hours ago

“I regularly purchase some of their products. Always happy with my online shopping.”

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(English) - Posted 14 hours ago

“Love the products - especially the SPF moisturiser. Not keen though on the packaging in tubes- the glass jars were much better.”

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(English) - Posted 1 day ago

“Like all Facetheory products: 10/10 .”

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(English) - Posted 1 day ago

“Prodotti eccezionali! È quasi l’unica marca ad avere un detergente viso al glicolico, che lascia la pelle rinnovata e visibilmente più chiara. Sono molto soddisfatta. Grazie!”

Helpful Report

(English) - Posted 1 day ago

“Love the eye cream”

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(English) - Posted 1 day ago

“Die Produkte bekommen meiner Haut sehr gut, bin älter , gute Verträglichkeit, guter Schutz gegen Kälte , sehr angenehm auf der haut , Gesicht, dezenter Duft , guter Preis!”

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(English) - Posted 2 days ago

“Produits au top et service client tes réactif! Merci”

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(English) - Posted 2 days ago

“Very happy with the prompt service and quality of products”

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(English) - Posted 3 days ago

“Loving the products I’ve used so far. The Retinal bundle was so good and prompted me to buy the full sized bottles. Finally, I’ve found something that works. I also love the Hydra serene night cream. Beautiful consistency and feels lovely on my skin. Will always be a Facetheory fan.”

Helpful Report

(English) - Posted 3 days ago

““I absolutely love this serum — it’s one of the few products that genuinely makes a difference to my skin. It keeps my pores looking smaller and helps control my breakouts. Every time I stop using it, the spots come back, so it’s definitely become a staple in my routine. I also want to highlight Facetheory’s amazing customer service. When my original parcel didn’t arrive, they responded quickly and offered a refund or a replacement without any hassle. They sent out a new one straight away. Such a reliable brand.””

Helpful Report

(English) - Posted 4 days ago

“The items I ordered came right in time and your products have been good for my skin that’s why I keep coming back. The only challenge I have with your product is the Cere Night Rejuvenating Night oil which I ordered previously. I have been unable to use for more than 5 times because it dries out my face whenever I use it. I don’t know what to do about it. Overall, I have seen a transformation on my skin since I started using your products except the CeraNight Rejuvenatinating Night Oil.”

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(English) - Posted 4 days ago

“Great products, great value!”

Helpful Report

(English) - Posted 4 days ago

Facetheory is rated 4.7 based on 37,902 reviews