Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,228 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,228 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hydraserene night cream My skin flared up due to upping my tretinoin this night cream saved my skin. Wake up with super soft skin and throughout the day. Please never discontinue !!”

Helpful Report

(English) - Posted 3 weeks ago

Hi Kelly, Thanks for sharing your experience. We’re really glad Hydraserene night cream has supported your skin so well after upping tretinoin. If you have any questions or need a tip, we’re here to help. Thanks, Team Facetheory

Posted 3 weeks ago

“I use the SPF30 moisturiser and the face washes, and recently started using the niacinamide products too. I’ve been using Facetheory for years now and love the effectiveness, price and how gentle it is for my skin. Thoroughly recommend this brand.”

Helpful Report

(English) - Posted 3 weeks ago

Hi Sara, Thank you for sharing your experience. We’re really glad to hear Facetheory has been effective, affordable, and gentle for your skin over the years. If you ever have questions or need a tip, we’re here to help. Thanks, Team Facetheory

Posted 3 weeks ago

“Ils sont au top, je vois raconte, en deux mots ma mésaventure : : Site que j ai découvert il y a peu, j ai fait une première commande et ... problème sur la livraison. Le SAV de Facetheory a été plus qu à la hauteur. Première fois que je vois ça ! !! ! Réactivité++++ , solutions ++++. Les produits au top aussi. Une semaine que je fais ma routine et ils font efficaces pour un prix et une qualité inégalés ailleurs ! Foncez, ce sont des vrais pro humains ♥️.”

Helpful Report

(English) - Posted 3 weeks ago

Bonjour Marie, Merci d’avoir partagé votre expérience. Nous sommes ravis que le SAV et les produits vous aient convaincue et que la routine fonctionne bien pour vous. Si vous avez des questions ou besoin d’un conseil, nous sommes là pour aider. Merci, Équipe Facetheory

Posted 3 weeks ago

“Love Facetheory products, gentle on the skin and very nourishing.”

Helpful Report

(English) - Posted 4 weeks ago

“Really pleased with the liquid foundation.just a little bit pricey”

Helpful Report

(English) - Posted 4 weeks ago

Hi there, Thanks for sharing your experience. We’re glad you’re pleased with our products. If you have any questions or need a tip, we’re here to help. Thanks, Team Facetheory

Posted 4 weeks ago

“I love the oil free moisturizer and have been using it for a longer time now. The only thing that bums me is the packaging change: it is hard to get out the last half bottle and need to use a spatula. Would love it if this changes back to the old tube packaging.”

Helpful Report