Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,119 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,119 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“J’adore Facetheory ! Les produits sont adaptés parfaitement pour ma peau et en plus le sent est hyper bon !”

Helpful Report

(English) - Posted 1 day ago

“Love the products! I get a perfect skin since I m using their products. Amazing products for oily and acne skin. I would recommend it to anyone.”

Helpful Report

(English) - Posted 2 days ago

“Really love all the products, the glow serum is amazing, genuinely has helped brighten my skin, the cream is also very hydrating.”

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(English) - Posted 2 days ago

Hi Ishita, Thank you so much for the glowing 5/5 feedback! We’re thrilled to hear the glow serum is brightening your skin and that the cream is hydrating well for you. If you’d like any routine tips or product recommendations to complement these, we’re happy to help. Thanks Facetheory Team

Posted 2 days ago

“I have been using the Ectoin Milk to restore my skin barriers after using too many actives. My skin was dry and thin round my eyelids, plus a little perioral dermatitis. I’ve been using it once or twice a day and I’m really pleased with the results. My skin feels much healthier and more moisturised. The ingredients are non-triggering and light. I’ve already bought a second bottle!”

Helpful Report

(English) - Posted 5 days ago

Hi Lauren, Thanks so much for sharing your wonderful 5/5 feedback! We’re thrilled Ectoin Milk is helping restore your skin barrier and that you’re seeing healthier, more hydrated skin. If you’d like any routine tips or product recommendations to complement it, we’re happy to help. Thanks Team Facetheory Kind regards, Team Facetheory

Posted 4 days ago

“I love Facetheory's products. I really love they are cruelty free products. Their eye cream(s) and moisturizers are perfect for my skin. I am very happy with Facetheory as a company, their customer service is excellent and always respond quickly if I have a question.”

Helpful Report

(English) - Posted 5 days ago

Hi Cheryl, Thanks so much for sharing your wonderful 5/5 feedback! We’re thrilled you love Facetheory’s cruelty-free products and that the eye cream and moisturizers are perfect for your skin. We also appreciate your kind note about our customer service. If you’d like any routine tips or product recommendations to complement them, we’re happy to help. Thanks Team Facetheory

Posted 4 days ago

“Seit Jahren benutzenich die Produkte von Facetheory und bin stets zufrieden. Aktuell bin ich von den Vitamin C Produkten extrem begeistert und bestelle sie mir immer wieder. Den leichten Zitrusduft liebe ich, obwohl ich bei meinen Kosmetika überwiegend auf geruchlose Produkte setze. Weiter so! 👍”

Helpful Report

(English) - Posted 6 days ago

Hallo, vielen Dank für dein tolles 5/5 Feedback! Wir freuen uns sehr, dass dich unsere Vitamin-C-Produkte begeistern und der leichte Zitrusduft dir gefällt. Wenn du irgendwann Tipps zu Routinen oder weitere Produktempfehlungen möchtest, sind wir gern für dich da. Thanks Team Facetheory

Posted 6 days ago

“Great quality products, fast delivery, affordable price.”

Helpful Report

(English) - Posted 1 week ago

Hi Loreta, Thanks so much for your 5/5 review! We’re really glad you’re happy with the quality, fast delivery, and affordable price. If you ever want routine tips or product recommendations, we’re here to help. Kind regards, Team Facetheory

Posted 6 days ago

“Perfect ingredients, works very well, I love it!”

Helpful Report

(English) - Posted 1 week ago

Hi Ekaterina, Thanks so much for your 5/5 review. We’re thrilled you love the ingredients and that it’s working well for you. If you ever want routine tips or product recommendations, we’re here to help. Thanks, Team Facetheory

Posted 6 days ago

“Me encantan todos los productos, son exelentes !”

Helpful Report

(English) - Posted 1 week ago

Hola Rayganat, ¡Muchas gracias por tu valoración de 5/5! Nos alegra mucho que te encanten todos los productos. Si quieres consejos de rutina o recomendaciones de productos, estamos aquí para ayudarte. Thanks Facetheory Team

Posted 6 days ago

“Love the products I purchased. Subtle and clean fragrances, lovely textures of the products.”

Helpful Report

(English) - Posted 1 week ago

Hi there, Wonderful to hear you’re loving the products! We’re so glad the fragrances and textures resonate with you. If you’d like any routine tips or product suggestions, we’re here to help. Thanks Team Facetheory

Posted 6 days ago

“Excellent customer service. Clean, clinical ingredients. Great results. Highly recommend.”

Helpful Report

(English) - Posted 1 week ago

Hi K, Thanks so much for your 5/5 review. We’re thrilled you’re enjoying the clean, clinical ingredients and great results. If you ever want routine tips or product recommendations, we’re here to help. Thanks, Team Facetheory

Posted 1 week ago

“All products work really well for my skin”

Helpful Report

(English) - Posted 1 week ago

Hi Oksana, Thanks so much for your 5/5 review. We’re thrilled all products work really well for your skin. If you ever want routine tips or product recommendations, we’re here to help. Thanks Team Facetheory

Posted 1 week ago

“I can’t fault the products. The oil free gel moisturiser is perfect, it’s so lightweight, but also so nourishing. I have really oily, acne prone skin and have tried countless products- face theory is the only one that doesn’t break me out! The small issue I have is with the product packaging. It can be hard to reach all the product, or the foil tubes split open. However, face theory have been experimenting with packaging changing it up, so it proves they listen to customer feedback :) I highly recommend!!!”

Helpful Report

(English) - Posted 1 week ago

Hi Bianca, Thanks so much for your 5/5 review. We’re thrilled the oil-free gel moisturiser works so well for your oily, acne-prone skin. We’re also grateful for your constructive feedback about packaging we’re continually refining packaging based on customer input. If you ever want routine tips or product recommendations, we’re here to help. Thanks Team Facetheory

Posted 1 week ago

“Ich liebe die vitamin c Seren, das 30% im Winter, 20% im Sommer. Macht super schöne Haut und eignet sich perfekt für meine Guasha-Routine. Hab beides schon mehrmals nachgekauft.”

Helpful Report

(English) - Posted 1 week ago

Liebe Loredana, vielen Dank für deine fantastische 5/5 Bewertung! Wir freuen uns, dass unser Vitamin-C-Serum dir so gut gefällt – perfekt für deine Winter-/Sommerkonfiguration und die Guasha-Routine. Toll, dass du es bereits mehrfach nachgekauft hast. Wenn du weitere Routine-Tipps oder Produktempfehlungen möchtest, sind wir gern für dich da. Thanks Team Facetheory

Posted 1 week ago

“Beautiful products my skin feels lovely and soft and glowing”

Helpful Report

(English) - Posted 1 week ago

Hi Catherine, Thanks so much for your 5/5 review. We’re thrilled you love the products and that your skin feels lovely, soft, and glowing. If you ever want routine tips or product recommendations, we’re here to help. Thanks Team Facetheory

Posted 1 week ago

“Love FaceTheory products, theyre really good for my skin. I get compliments alot about how my face and skin look really good, and what do I use”

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