Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,011 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,011 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“awesome products”

Helpful Report

(English) - Posted 1 year ago

“All products I ordered have exceeded my expectations!”

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(English) - Posted 1 year ago

“Prodotti ottimi . Se devo fare un appunto rivedrei le chiusure (tappi)de tubi e delle bottiglie , scivolosi soprattutto dopo l applicazione del prodotto. Per la qualità del prodotto in sé sono molto soddisfatto per ora vediamo nel tempo i risultati 😅”

Helpful Report

(English) - Posted 1 year ago

“Prompt response and delivery, lovely product”

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(English) - Posted 1 year ago

“Good offer and great to be able to trial the 3 strengths.”

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(English) - Posted 1 year ago

“I absolutely love that face theory is a ( mostly ) plastic free skincare company ! It is so difficult to find affordable skincare that is clean, green and responsible. The skincare itself is expensive but there are sales and subscription discounts. It is potent and arguably a lot better than lots of skincare products that are advertised based on their pretty packaging or brand name. I really recommend face theory as it works even on my sensitive skin.”

Helpful Report

(English) - Posted 1 year ago

“The technology that you put your face into for it to scan and get your results is awesome. Great and friendly staff.”

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(English) - Posted 1 year ago

“The primer, face make-up, blusher and lipstick are all absolutely fab and their service the same. I am now recommending them to all my friends.”

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(English) - Posted 1 year ago

“I'm so happy with this affordable peptide serum.”

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(English) - Posted 1 year ago

“I love Face theory products but I’m not a fan of the change in packaging. All products are now the same color and to be honest it is dull and aesthetically unappealing.”

Helpful Report

(English) - Posted 1 year ago

“Love their products. Fantastic customer service, no quibble replacements for unscented/scented mix ups. Everyone has different skincare needs, for me, I love the retinol serums, body oil and night and day moisturisers. Soak in nicely and really impressed with the anti wrinkle power they have as I am in the sun gardening every day. 🌿”

Helpful Report

(English) - Posted 1 year ago

“Excellent price , excellent product , excellent service ...very very happy with my new skin .”

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(English) - Posted 1 year ago

“I have been using Facetheory products for many years, and love all that I’ve tried . It suits my matured skin , there are four products I use all the time .”

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(English) - Posted 1 year ago

“My skin is feeling unbelievable. Such a lovely product.”

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(English) - Posted 1 year ago

“Antes del rebranding me gustaba mucho. Ahora parece que hay que utilizar más producto.”

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(English) - Posted 1 year ago

“Prodotti e gestione clienti eccezzionali”

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(English) - Posted 1 year ago

“I love the product, miss the old packaging”

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(English) - Posted 1 year ago

“Face theory offers high quality skin care products. The gently scented products are just that- a touch of refreshing scent. Other companies have good products but use lots of plastics. I really like the move from jars to aluminium tubes.”

Helpful Report

(English) - Posted 1 year ago

“Spedizione lenta, ma prodotto eccezionale”

Helpful Report

(English) - Posted 1 year ago

“Products are competitively priced. Fast delivery and packaged nicely”

Helpful Report

(English) - Posted 1 year ago

Facetheory is rated 4.7 based on 38,011 reviews