Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,141 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,141 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“uso da qualche anno i vostri prodotti e sono tutti conformi alle aspettative, il risultato della pelle è molto migliorato. Devo dire però che mi piaceva di più il packaging precedente che utilizzava i vasetti di vetro, ma riconosco il vostro impegno per l'ambiente e la sostenibilità. grazie”

Helpful Report

(English) - Posted 1 year ago

“I love that the products are trustworthy and do the job, I have been using Retinal products for years, I am 69 and very happy with my skin. Thankyou for bringing out a higher dosage.”

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(English) - Posted 1 year ago

“Fantastic!”

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(English) - Posted 1 year ago

“Lovely products, very pleased..Great prompt delivery 👌”

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(English) - Posted 1 year ago

“Simply in love with all the products”

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(English) - Posted 1 year ago

“Bought the AHA/BHA cleanser for the first time last year, now my whole family has been using it for the past few months and we all love it”

Helpful Report

(English) - Posted 1 year ago

“Très satisfaite merci”

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(English) - Posted 1 year ago

“Nouveaux produits achetés dans le cadre d'une acné hormonale et dûe au stress, les précédentes gammes marchaient mieux avec un résultat visible. Cette nouvelle gamme ne semble malheureusement pas à la hauteur, malgré le suivi de la routine, des indications et des retours clients. L'effet est à peine perceptible là où un masque seul d'un autre marque apaisé et limite durablement. Il est dommage de ne pas avoir de résultats probants comme cela éte le cas avec la gamme précédente. Pour le prix, nous réfléchirons maintenant à deux fois avant d'investir de nouveau. Dommage.”

Helpful Report

(English) - Posted 1 year ago

Bonjour, Merci pour votre retour. Je suis désolé que le produit n'ait pas répondu à vos attentes. Notre politique de retour vous permet d'essayer Facetheory en toute tranquillité. Si, pour une raison quelconque, vous n'êtes pas entièrement satisfait d'un achat Facetheory et que vous ne constatez aucune amélioration visible de votre peau dans les 365 jours, envoyez-nous simplement un e-mail à help@facetheory.com pour un échange ou un remboursement gratuit. Merci Facetheory Team

Posted 1 year ago

“Second produit acheté sur le site. Sa formule est très légère et très bien absorbé. Convient très bien à ma peau sensible et la rosacé.”

Helpful Report

(English) - Posted 1 year ago

“A mi piel madura y mixta, este producto le va fantástico: me aporta suavidad, control del exceso de grasa y poros menos abiertos.”

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(English) - Posted 1 year ago

“Die Augencreme ist sehr gut, ich benutze keine andere mehr.”

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(English) - Posted 1 year ago

“Retard de livraison car le premier colis a été perdu en cours d’acheminement. Le service client est très réactif et a rapidement résolu le problème. Pour ce qui est des produits je n’ai pas encore testé mais ils sont arrivés soigneusement emballés et sans casse.”

Helpful Report

(English) - Posted 1 year ago

“Livraison rapide Produits de qualité Je recommande fortement.”

Helpful Report

(English) - Posted 1 year ago

“Very pleased with the Retinal Multi Cream trio set. I’ve started with the lowest strength and will work up to the highest strength. Applies nicely and sinks in quite quickly with no stickiness”

Helpful Report

(English) - Posted 1 year ago

“Ich benutze dieses Produkt schon seit längerer Zeit und bin mit dem Ergebnis meiner Gesichtshaut sehr zufrieden.”

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(English) - Posted 1 year ago

“Have just been using it over a week and I can see a difference already, the appearance of my fine lines are a lot softer.”

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(English) - Posted 1 year ago

“Les produits me conviennent”

Helpful Report

(English) - Posted 1 year ago

“Sto usando i prodotti da pico più di una settimana e noto già che tono è colorito sono più uniformi: il mio obiettivo è infatti schiarire alcune macchie causate dal sole e brufoletti. Ho scelto questo prodotti per l'assenza di ingredienti nocivi (parabeni, siliconi, sls, ecc ecc) e ne sono soddisfatta. Le texture sono leggere come piacciono a me ed è apprezzabile la possibilità di scegliere la versione profumata o non profumata in molti prodotti. Ottimo anche il rapporto qualità prezzo: non dovessero funzionare, almeno non si spende un capitale! Non lascio 5 stelle perché è da poco che li uso e voglio vedere se funzionano davvero!”

Helpful Report

(English) - Posted 1 year ago

“Absolutely love all Facetheory products”

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(English) - Posted 1 year ago

“I really like the ethos of the company, using natural products and sustainable materials. The descriptions are clear and the prices fair with numerous discounts and offers.”

Helpful Report

(English) - Posted 1 year ago

Facetheory is rated 4.7 based on 38,141 reviews