Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,028 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,028 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm using the cream for about 2 weeks and I feel my skin seems glowing.”

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Posted 2 years ago

“Used various different brands that were a lot more expensive but did not see it feel the benefit s like I have from facetheory.”

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Posted 2 years ago

“Love the products and it's ethics. The packaging is fantastic too.”

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Posted 2 years ago

“I’ve been using the ocuwake dark circles cream without any noticeable change or effect. It just smells nice but all those debuffing lightening claims seem bogus”

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Posted 2 years ago

Hi, Thank you for your feedback. We recommend using the product for at least 4 weeks continuously to see any first changes. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory

Posted 2 years ago

“I’m new to Facetheory and came across them after using the Yuka app which is also brilliant! Facetheory’s products rank very highly. I like the simple packaging and gentle scents. After a couple of weeks of using the Vitamin C Cream Cleanser, Glycolscsal Solution, Hylafecta Serum, Regina C Moisturiset at night and Amil C Whip SPF30 during the day, my 55 year old skin looks great and hasn’t felt dry once which is unusual for me. I’m delighted!”

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Posted 2 years ago

“I saw the diffference in 3 Weeks. The skin is brighter and smoother”

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Posted 2 years ago

“Always outstanding and make me glow”

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Posted 2 years ago

“It didn’t state that the item was coming from overseas. But I was very surprised how quick the item did arrive, less than 2 weeks.”

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Posted 2 years ago

“So far I really like it:) I have rosacea, acne and I’ve been using it for just a couple of weeks, my acne is pretty much gone and I definitely can see a visible reduction in my rosacea! I’ve tried literally everything to combat the rosacea as it’s such a stubborn and tricky condition to treat and this stuff so far is the only topical product that I’ve tried that’s given me any legit results:)”

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Posted 2 years ago

“I am seeing some positive results”

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Posted 2 years ago

“Lovely product”

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Posted 2 years ago

“Love love love these products - such quality”

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Posted 2 years ago

“Very good product and I like the fact you have unscented version which helps prevent any reaction to my skin.”

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Posted 2 years ago

“Though it is a little bit pricey, I have seen a visual improvement to my skin since using these products. I purchased a mini introduction kit and the products are amazing. I have even put products in my basket to set up a subscription to keep getting them regularly. I would rather pay a little more money and have great skin than pay high street prices and have to change my routine often. I will never look back!”

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Posted 2 years ago

“Great products, good for sensitive skin, good service”

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Posted 2 years ago

“C’est parfait le sérum à la vit c est impeccable”

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Posted 2 years ago

“So far good seen a difference in the glow of my skin, will test a little later for the difference it makes on the appearance on my wrinkles, overall looking positive and will continue using it.”

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Posted 2 years ago

“I order the vitamin c serum every month. I've really noticed a difference, smoother skin, brighter and sun spots are definitely fading. Ordered the moisturisers now too and get on subscription. Recommend this company and thier products.”

Facetheory 5 star review on 21st September 2023

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Posted 2 years ago

“Lovely cream smells nice not greasy”

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Posted 2 years ago

“J'apprécie les produits, même s'il est difficile de dire s'ils sont efficaces (on ne remonte pas le temps). Pas de problème avec la livraison, rapide. Je trouve les notices un peu effrayantes parfois, avec toutes ces mises en garde que l'on ne découvre qu'une fois le produit reçu. Il faudrait les mettre en avant sur le site.”

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Posted 2 years ago

Facetheory is rated 4.7 based on 38,028 reviews