Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,152 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,152 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

Write Your review

Tell us how Facetheory made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Replenamist T5 is my favorite product. Good price and delivery.”

Helpful Report

Posted 2 years ago

“I love facetheory. I'm a 61-year-old woman and have never had so many compliments about my skin as I have had since I began using these marvelous products. Deliveries arrive promptly, with no plastic - hurrah! - and someone is always available to reply promptly to questions I have about the best products for particular problem areas.”

Helpful Report

Posted 2 years ago

“I'm totally happy with all products I bought from you. I love the citric smell of the cleanser, I love the lipade serum very much.. I must say, good price, very good quality, - and I have very difficult and hyper sensitive skin. It all works so well with my skin! I wish I had known your brand earlier!! 🥰🥰🥰”

Helpful Report

Posted 2 years ago

“;-):-):-*!”

Helpful Report

Posted 2 years ago

“Très bon produit”

Helpful Report

Posted 2 years ago

“Shipping was fast and customer service was good - I had some trouble with my product initially as it was pilling badly on my face. I didn’t want to send it back as I was happy with the results I was getting, so I contacted facetheory and they got back to me within the evening giving me some advice. Very happy overall!”

Helpful Report

Posted 2 years ago

“Good quality products. Only need a small amount so they last a while. Very good customer service. Lovely products to use, leave my skin feeling hydrated and soft. Good value for money”

Helpful Report

Posted 2 years ago

“J'apprécie les produits j'en ai donc recommandé .”

Helpful Report

Posted 2 years ago

“j adore autant la texture que le resultat”

Helpful Report

Posted 2 years ago

“I’ve been Lumizela Azelaic Acid Serum A15 for around three weeks, I have very sensitive skin and have had no issues thus far - a small miracle. I like the texture of the product, the way it goes on and the after feel of which is little to none (I don’t like heavy creams.”

Helpful Report

Posted 2 years ago

“Je suis très contente pour mes achats, tous mes produits me convient sont très efficace. Je recommande fortement.”

Helpful Report

Posted 2 years ago

“Bon produit et abordable”

Helpful Report

Posted 2 years ago

“Bof dans l’ensemble ça va”

Helpful Report

Posted 2 years ago

Bonjour, Merci pour votre avis. Notre politique de retour vous offre une tranquillité d'esprit lorsque vous essayez Facetheory. Si, pour une raison quelconque, vous n'êtes pas entièrement satisfait d'un achat facetheory et ne remarquez aucune amélioration visible de votre peau dans les 365 jours, envoyez-nous simplement un e-mail à help@facetheory.com pour un échange ou un remboursement gratuit. Merci Facetheory

Posted 2 years ago

“I’ve tried lots of different products from Facetheory and have loved all of them. From moisturisers to makeup, serums and even the hand cream. I really rate all of them and the fact they offer free delivery is just a bonus for me.”

Helpful Report

Posted 2 years ago

“Excellent product. Pomegranate oil. Had been buying another product called victory oil for women of a certain age. This contained pomegranate oil for double the price! This product has the same results. V pleased 😀”

Helpful Report

Posted 2 years ago

“All the products I’ve tried (which is quite a few now) work really well for me. My skin can be quite sensitive but I’ve never had a bad reaction to anything I’ve bought from FaceTheory. I have noticed a significant improvement in my skin since using FT products, especially the vitamin C cleanser; the vitamin C moisturiser; and the retinol moisturiser. The lip balm I tried was absolutely great and is a bit of a miracle cure on chapped lips in the winter.”

Helpful Report

Posted 2 years ago

“Facetheory is hands down the best skin care out there. I use both face serums and the face moisturizer cleaners and mask. They have faded my age spots diminishing fine lines and more. I so recommend this product line. Thank you so much facetheory”

Helpful Report

Posted 2 years ago

“Great product. I order this on repeat”

Helpful Report

Posted 2 years ago

“I bought the Colloidal-C Anti-Redness Toner T3 with Colloidal Oatmeal, Vitamin C, Liquorice Extract and Aloe Vera as I have Seborrheic Dermatitis and a lot of facial redness. It’s only been a week and while it hasn’t changed the redness my sling is SO soft and feels much calmer.”

Helpful Report

Posted 2 years ago

“Such speedy delivery and lovely products, love them! Comfy, happy skin xx”

Helpful Report

Posted 2 years ago

Facetheory is rated 4.7 based on 38,152 reviews