Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,223 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,223 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Living in Germany with a cold weather and as an Asian, it is a struggle to find a good product that will have a good effect on my skin. I have been looking for a mosturizer that will not trigger my acne prone skin and the facetheory supergel moturizer have been a great help to me. I have been using it for a month now and i can say it is has a good result. Im not having any breakout and it is so light and it makes my skin mosturized. Im thinking of buying again and looking for your other product for my Acne scars.🙂”

Helpful Report

Posted 2 years ago

“Love their products! I use their toners, the night time cream and ocuwake eye cream, hand cream, exaglow serum. I’m happy with their line and its gentle never greasy. The night cream keeps my skin moisturized throughout the night without feeling heavy.”

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Posted 2 years ago

“Product has made me break out more”

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Posted 2 years ago

Hi, Thank you for your feedback and I am sorry to hear that the product did not meet your expectations. We understand that each person is different and some cosmetic products may simply not suit some skin types. Our returns policy gives you peace of mind when trying Facetheory. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 2 years ago

“I’ve had acne problems since I was a teenager. High-performance, quality products at an affordable price. It’s the best company for me”

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Posted 2 years ago

“The cleanser is wonderful, it cleans the skin and keeps it moisturized too! I follow it with the porebright serum and moisturizer (both for oily skin). However, i do notice that few acne's been appearing on my jawline or cheeks. But the cleanser helps to keep the breakout under control. Love it”

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Posted 2 years ago

“I had some trouble finding my foundation shade, but their customer service is a 10-star, very responsive and helpful”

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Posted 2 years ago

“Very quick and efficient service. I ordered the day before and I had the product the very next day. The cleanser and toner I use are excellent and I wouldn’t order from anyone else.”

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Posted 2 years ago

“Fantastic service, excellent products and thanks for giving me back my confidence x”

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Posted 2 years ago

“I absolutely loved the products I've purchased however they are not budget friendly so I cannot afford Facetheory to be part of my skincare routine daily.”

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Posted 2 years ago

“I changed things up and decided to purchase Facetheory after my partner gave the products he had used a glowing recommendation. I found that the previous products I used were "good enough" but I hadn't noticed any changes or improvement in a long time and continually found that my jaw area was congested and bumpy. After 1 week using my new cleanser I saw an improvement in my skin congestion, and have now also replaced my moisturisers and serum with Facetheory products. Looking forward to seeing the continuing benefits.”

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Posted 2 years ago

“De bons produits. Merci Facetheory”

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Posted 2 years ago

“I wasn't sure about ordering online without testing the colour, but using the colour match online first I got the perfect colour. Very impressed and happy with the coverage”

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Posted 2 years ago

“Simply works!”

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Posted 2 years ago

“I bought the clarifying cleanser, freshening face wash and the supergel moisturiser to use and these are some of the best facial products I have bought. My skin is normally so sensitive and reacts badly to many things and very oily but with these facetheory products, I've had no reaction and my skin is less oily which is a big bonus and so far I'm happy.”

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Posted 2 years ago

“azienda seria e attenta all'inci . spedizione veloce , rapporto prezzo qualita' super conveniente”

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Posted 2 years ago

“Thank you for Giving me chance to write a review. The products were good however don’t suit my skin. They made my skin feel more dry. I hope you guys do better and good luck.”

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Posted 2 years ago

“Lovely products. Will be ordering more”

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Posted 2 years ago

“Fast delivery! Happy with the product!!”

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Posted 2 years ago

“I was never one to have a skincare routine until I found facetheory at 60. This product feels so good on my skin and the results have been more than I could hope for. I have very dry skin and with regular use of facetheory my skin looks and feels great.”

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Posted 2 years ago

“I've bought the serum to clear my acne and dark spots.it arrived on time and it's a reasonable price.ive used it for the second week and I'm seeing the difference.i recommend all of their products”

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Posted 2 years ago

Facetheory is rated 4.7 based on 38,223 reviews