Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,028 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,028 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very safusfied with products : regina_c moisturiser and relaxing night cream. Both products make skin feel and look better. Always very quick delivery.”

Helpful Report

Posted 2 years ago

“My first time purchasing won't be my last. The reason I purchased facetheory was because I was looking for total natural ingredients. I love the daily moisturiser with vitamin c & the added bonus of SP30. In the evening I use the night time relaxing moisturiser. 💕”

Helpful Report

Posted 2 years ago

“Service is immediate and products were received very quickly. Good products at a fair price. And, the products do what they claim!”

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Posted 2 years ago

“I’m a fairly new customer and already I’m hooked. I love these products.”

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Posted 2 years ago

“Extremely satisfied with facetheory product and the company. Products I bought 1) clarifying cleanser C2 2) pore bright N10 serum 3)supergel moisturiser My review or opinion about the product 1) clarifying cleanser C2 - very good product, extremely happy with the result and highly recommended for anyone with oily face 2) pore bright N10 serum - neutral , I am not a big fan of serum, I used it - it’s ok 3) supergel moisturiser - for me it’s a no. I didn’t like it ( the product is good but not for my skin) My opinion or review about the company The company is super good. After a week I got an email to check the customer satisfaction. I emailed back the the above review and immediately they offered me a refund or exchange for products I didn’t like. I opt for clarifying cleanser C2 pro against the moisturiser for which they processed the order immediately free of charge. Thankyou Kate from facetheory who dealt with my email quickly. I am a highly satisfied customer. I short facetheory is selling high quality products that really works and provide good customer service.”

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Posted 2 years ago

“Great. I love the aha cleanser as a face mask”

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Posted 2 years ago

“I have been very happy with the products so far, i bought everyone something from facetheory for christmas so they could experienceit too. I especially love the packaging.”

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Posted 2 years ago

“J'aime beaucoup la marque, Elle offre des produits avec des compositions saines et totalement transparentes.”

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Posted 2 years ago

“I’ve loved every product I’ve ever bought and the moisturiser with spf is no different. Very pleased with the quality of the product and the plastic free packaging.”

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Posted 2 years ago

“I love your products. However shipping to Australia was impossible to track my order. Perhaps you could send with another shipper For my next order. Kind regards Wendy”

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Posted 2 years ago

“Aucune incidence sur ma peau. C’est comme si je ne mettais rien du tout. Pas satisfaite du tout.”

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Posted 2 years ago

Bonjour Nous sommes désolés que ce produit ne vous convienne pas. Nous avons une garantie de 365 jours - envoyez-nous simplement un e-mail à help@facetheory.com pour un échange ou un remboursement gratuit. Merci Facetheory

Posted 2 years ago

“Amazing products, amazing service, all at a reasonable price! Would definitely recommend!”

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Posted 2 years ago

“Lovely cream and best of all animal friendly, the packaging is all recyclable.”

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Posted 2 years ago

“Incredibly innovative, scientifically natural and healing skincare”

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Posted 2 years ago

“I purchased from the build a routine feature and got the vit c cleanser, moisturiser and lightly scented night face cream. This unfortunately made my skin very oily and I have broken it in lots of spots. I have had to stop using the products which is disappointing.”

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Posted 2 years ago

“This is my first and only purchase from this brand. I haven't got on with this particular product.”

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Posted 2 years ago

“Quality. Good price. Environment friendly. Fast delivery.”

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Posted 2 years ago

“Je n'ai pas reçu ma commande”

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Posted 2 years ago

“Easy transaction, good communication and fast delivery. The product is good too”

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Posted 2 years ago

“Great quality and price”

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Posted 2 years ago

Facetheory is rated 4.7 based on 38,028 reviews