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Facetheory Reviews

4.7 Rating 38,152 Reviews
94 %
of reviewers recommend Facetheory
4.7
Based on 38,152 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
2 - 3 Hours
Read Facetheory Reviews
Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

Write Your review

Facetheory 5 star review on 25th February 2026
Eva B
Facetheory 5 star review on 4th January 2025
Lorna W
Facetheory 5 star review on 7th October 2024
Rachel Y
Facetheory 5 star review on 20th September 2024
Constantine N
Facetheory 4 star review on 19th August 2024
Ibironke I
Facetheory 5 star review on 18th July 2024
Linda T
Facetheory 5 star review on 19th June 2024
Louise S
1914
Anonymous
Anonymous  // 01/01/2019
I wasn't sure about ordering online without testing the colour, but using the colour match online first I got the perfect colour. Very impressed and happy with the coverage
Helpful Report
Posted 2 years ago
Simply works!
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Posted 2 years ago
I bought the clarifying cleanser, freshening face wash and the supergel moisturiser to use and these are some of the best facial products I have bought. My skin is normally so sensitive and reacts badly to many things and very oily but with these facetheory products, I've had no reaction and my skin is less oily which is a big bonus and so far I'm happy.
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Posted 2 years ago
azienda seria e attenta all'inci . spedizione veloce , rapporto prezzo qualita' super conveniente
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Posted 2 years ago
Thank you for Giving me chance to write a review. The products were good however don’t suit my skin. They made my skin feel more dry. I hope you guys do better and good luck.
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Posted 2 years ago
Hi, Thank you for your feedback and I am sorry to hear that the product did not meet your expectations. We understand that each person is different and some cosmetic products may simply not suit some skin types. Our returns policy gives you peace of mind when trying Facetheory. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund.  Thanks Facetheory Team
Posted 2 years ago
Lovely products. Will be ordering more
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Posted 2 years ago
Fast delivery! Happy with the product!!
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Posted 2 years ago
I was never one to have a skincare routine until I found facetheory at 60. This product feels so good on my skin and the results have been more than I could hope for. I have very dry skin and with regular use of facetheory my skin looks and feels great.
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Posted 2 years ago
I've bought the serum to clear my acne and dark spots.it arrived on time and it's a reasonable price.ive used it for the second week and I'm seeing the difference.i recommend all of their products
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Posted 2 years ago
I was struggling with acne and clogged pores so thought I'd try face theory products after unsuccessfully trying many other brands. Within the first week I noticed an improvement with my skin's texture, blemishes and hyperpigmentation. My skin keeps improving week after week. The products are gorgeous and feel luxurious. Thank you so much! I can't wait to buy more... I'm currently eyeing up some of the anti-wrinkle treatments 👀🥰
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Posted 2 years ago
Fantastic products with good noticeable results. After trying countless brands over the years Facetheory is exactly what I have been searching for. The products feel luxurious and at a salon level for feel but at a reasonable price.
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Posted 2 years ago
The cosmetics are really great quality. Great customer service, fast delivery abroad and free shipping.
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Posted 2 years ago
I love the face wash but the foundation is very difficult to work with and I find it clogs. I am working with it as I love that it’s toxic free so I will figure it out but I wouldn’t buy again
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Posted 2 years ago
Facetheory became my favourite skincare brand and im never going back. Can't wait to try more products and will definitely reorder
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Posted 2 years ago
I’m 54 and have used a million different products in my life, but once I discovered FT, the search is over. My skin has never looked better…it’s almost like I don’t even think about it anymore because it’s so clear and any issues are resolved. I get compliments all the time, even my daughter is using FT and has the clearest skin of her life. Thank you FT! I only wish you hadn’t discontinued your beautiful FT01 fragrance, it was my absolutely favorite!!! :(
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Posted 2 years ago
azienda seria e attenta all' inci, prodotti validi. dopo pochi utilizzi si vede la differenza
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Posted 2 years ago
Very good quality products at an affordable price, environmentally friendly packaging
Facetheory 5 star review on 22nd October 2023
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Posted 2 years ago
I've never been a fan of any face creams as I feel they leave me feeling sticky but the vitamin c whip has changed that. Super light on the skin!
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Posted 2 years ago
So pleased to have found this brand. Amazing prices for products that really work .
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Posted 2 years ago
I found from ordering my products to the delivery, it was efficiently carried out. I will happily buy from "Facetheory" in the future.
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Posted 2 years ago
Facetheory is rated 4.7 based on 38,152 reviews