Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,033 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,033 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the mini products face cleanser vit c and the pore serum and an other for your eyes and the night cream and day whip cream I am not into the cleanser but I do love the night. Team and the whip and the serums I will order more they are lovely on your skin I like a glow in my skin so I do add another product of my own but I really like face theory products and would recommend”

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Posted 2 years ago

“Loved it!!”

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Posted 2 years ago

“I love facetheory products. I’ve been using them for three years now, and my skin has never been better. Amazing value for money.”

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Posted 2 years ago

“I love the face theory products”

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Posted 2 years ago

“It works really good!”

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Posted 2 years ago

“I am a Facetheory super fan the products work they do what they say they'll do. My skin is glowing I am so happy.”

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Posted 2 years ago

“I have started using the product it’s good haven’t seen the results yet coz it’s not been long”

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Posted 2 years ago

“All the products I got are amazing and work Great. I Love this Brand.”

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Posted 2 years ago

“This product was gifted to me. It was perfect timing really, because I had been on the hunt for a new anti aging serum. I wanted one that was cleaner and kinder to my skin, whilst being able to deliver everything I wanted it to. This serum has left me absolutely speechless! It is categorically THE BEST anti aging serum I have EVER used. And I have been using skincare for many years! I am trained in it and I know a lot about it. This serum truly ticks all the boxes for me, this also goes for the texture and feel! It soaks in like an absolute dream. I’m so happy with it and have genuinely had so many new compliments on my skin. Thank you Facetheory for creating such an incredible product that’s clean and great for our skin! It just has so many benefits. I would buy this serum even if it were priced at £80!! I think it’s an absolute steal for the money. So overall, I love the product and I will be sticking with this now! No more searching for anti aging serums 🫶🏼”

Facetheory 5 star review on 17th September 2023

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Posted 2 years ago

“Received goods promptly. Have only just started using the serum so unable to decide if doing much , especially as following instructions of twice weekly to begin with due to the 2% retinol content”

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Posted 2 years ago

“Not happy upon receipt it’s the size of a baby hand. Not worth £18 in my opinion expected it to be bigger jar”

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Posted 2 years ago

Hi, Thank you for your feedback. One 50ml jar will last customers 3-6 months of daily use. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 2 years ago

“I bought the products for very oily skin, so far the result is ok. I have been using them for 3 weeks.”

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Posted 2 years ago

“My skin looks much better after I started using facetheory products. I like that you need to apply a small amount to your face so my creams last long.”

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Posted 2 years ago

“The pore minimiser is amazing, I saw a huge improvement in the texture of my skin after two weeks.”

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Posted 2 years ago

“Très bons produits. Le nettoyant et la crème laissent la peau nette, terminé les imperfections! Je recommande!”

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Posted 2 years ago

“Lovely products and affordable”

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Posted 2 years ago

“Iam using product from 2 weeks nothing changed in my dark circles.”

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Posted 2 years ago

Thank you so much for taking the time to share your experience with us Naresh. We really appreciate it. We apologize that you have not seen any changes in the dark circles since using our product for two weeks. We recommend using the product for at least 4 weeks continuously to see any first changes. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 2 years ago

“Only had these items for a week, everything seems great, my skin is loving it. So far I have yet to see any changes in my skins appearance.”

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Posted 2 years ago

Hello Joanne, Thank you so much for your feedback on FaceTheory. We're so glad you're pleased with the quality of our products and the service that we provide. We recommend using the product for at least 4 weeks continuously to see any first changes. Thanks again, Face Theory Team

Posted 2 years ago

“I was gifted this serum and it’s my favorite! I use it almost daily. It’s so hydrating, absorbs easily, zero irritation, and my skin is noticeably more plump after using it a couple weeks.”

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Posted 2 years ago

“I only recently found out about Facetheory, but I am 100% sure I’ll be a repeat customer. High quality products with prices that aren’t too bad. Highly recommend!”

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Posted 2 years ago

Facetheory is rated 4.7 based on 38,033 reviews