Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,028 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,028 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such an easy and awesome website that offers the most amazing and affordable products!”

Helpful Report

Posted 2 years ago

Thank you so much, Paul for your 5 star rating of facetheory! We're thrilled you find our website easy and awesome and the products amazing and affordable. We hope you continue to enjoy your experience with us.

Posted 2 years ago

“Affordable and amazing product 10/10”

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Posted 2 years ago

“Very happy with the Facetheory products that I have bought such as Exaglow serum, Polypep Collagen Boosting serum, Sunfragma ZnO SPF 50, and the Vitamin C Cream Cleanser! Looking forward to trying it out some more products. Thank you very much, Facetheory!”

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Posted 2 years ago

“I'm hugely happy with my face theory cleanser and eye cream. Good value and quality.”

Helpful Report

Posted 2 years ago

Thanks for the 5 star rating Suzanne! I'm so glad that you're happy with your Face Theory cleanser and eye cream. It's really great to hear that you're getting good value and quality out of our products. Thank you!

Posted 2 years ago

“Only been using for a week or two but LOVE the night cream so much! It took a couple of days for the eye cream to not sting but hopefully I will soon see results as have been using it twice a day :)”

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Posted 2 years ago

“I bought argan facial oil from this company, the oil is fabulous and keeps my skin soft and supple. Can be used for hair and the rest of the body too.”

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Posted 2 years ago

“My skin is so temperamental so I was worried about trying anything new out of the fear my skin would just break out in spots and become greasy. I’m so glad I took a leap of faith for once because it really paid off. I tried the Amil-C whip moisturiser and it was sooo nice! It smells beautiful, more so like orange than grapefruit. At the first try it did peel but I imagine that was the vitamin c getting rid of dead skin, after that I tried on my face again and it was great, it’s easy to rub in and super smooth when it sets in. It sits very well under foundation and the when taken off the skin still feels smooth and hydrated, it’s great that it gives you UV protection also which I wanted being very fair skinned. You don’t need a lot as a little goes a long way and the trail pot has lasted me ages!! I will be ordering a full size! Thanks facetheory 😊 x”

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Posted 2 years ago

“I ordered retinol for the night, I'm very pleased with that purchase, however when using the second product which is SPF 30 whip day cream I cannot see any difference. My skin feels weird after I put in on, it's like it was wet for some time after application, and I hate that feeling. I will not buy it again”

Helpful Report

Posted 2 years ago

“I was worried about getting an oil to cleanse my face, but I’ve been pleasantly surprised. It’s been easy to use, it doesn’t feel greasy and it smells fresh and natural due to the ingredients. I am really happy with it and will be buying my next product very soon!”

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Posted 2 years ago

“Amazing product”

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Posted 2 years ago

“J'ai commandé mes premiers produits Facetheory il a quelques semaines et pour le moment je suis satisfaite. J'apprécie que les produits soient peu ou pas parfumés. Le rapport qualité/prix est très intéressant comparé à beaucoup d'autres marques. Certains produits ne me conviennent pas mais je les ai sans doute mal choisis.”

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Posted 2 years ago

“I have been using Facetheory for a few months now and can honestly say it is one of the best affordable brands out there. I have tried many products over the years having problematic skin and facetheory definitely stands out to me. My skin is not perfect but it has certainly improved and I feel with continued use and trial of the different products I will eventually get the perfect skincare routine.”

Helpful Report

Posted 2 years ago

“FaceTheory es primero una empresa que funciona increíble, si tienes algún problema lo solucionan rápido, y tienen una atención al cliente espectacular. Y después han creado una gran cantidad de productos que desde mi punto de vista son excepcionales. Me gusta muchísimo, todos mis productos son de la marca y seguirán siéndolo.”

Helpful Report

Posted 2 years ago

“I have used Facetheory Regena C moisturiser, Hydrating PRO night cream, Porebright serum and Ocuwake eye cream for about 6 months now and I am very pleased. My skin looks and feels a lot better and smoother and I have received lovely compliments. Very happy with what I have purchased from Facetheory.”

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Posted 2 years ago

“Great company very helpful, products that work for my skin which is a miracle. Reasonable prices”

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Posted 2 years ago

“Face whip feels amazing, so light. Smells lovely. The cleansing oil leaves my skin feeling amazing”

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Posted 2 years ago

“These are definitely the best products for skin, in my opinion. They’re not harsh on the skin, covers a high variety of ailments, affordable and absolutely love the unstated, to the point packaging”

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Posted 2 years ago

“Facetheory do great products .Great value and fast delivery. 😊”

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Posted 2 years ago

“Love my products ordered from facetheory, the face serum is calming and my face cloths are fab even after washing. I no longer use cotton wool to remove my cleanser so doing my bit for the environment as well 🌏”

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Posted 2 years ago

“Je débute mais ce démarrage me paraît s'effectuer sous de bons auspices, ma peau a souffert des consequents traitements subis (maladie rénale chronique entre autre, endométriose +++), le teint me semble moins terne, les pores moins dilatés. Consistance ultra agréable (pénètre rapidement tout en ayant un réel confort de matière, d'application...), excellente odeur non envahissante (pamplemousse), seul bémol, le packaging : contrainte d'y plonger les doigts... j'utilise une petite spatule, je préférerais un flacon pompe ou un tube. Très satisfaite de cette récente découverte, à confirmer. En revanche, j'ai procédé à ma 1ere commande sans reduction et quelques heures après, le meme jour, pourcentage de réduction sur tout le site! Moyen d'un point de vue commercial, ce qui ne remet évidemment pas en cause l'aspect qualitatif des produits.”

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Posted 2 years ago

Facetheory is rated 4.7 based on 38,028 reviews