Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 37,680 Reviews

95 %

of reviewers recommend Facetheory

4.7

Based on 37,680 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 4th January 2025

1913

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I m still waiting for my order. It's said delivered.”

Helpful Report

Posted 3 years ago

“I'm still not sure of the effects of the products. The day and night face creams have a nice texture but they get absorbed really quickly and at the end of the day/night my skin is dry. The pore reducer toner has had no effect yet on my face (after 3 months of use). The vitamin C serum is nice, I'll keep using it to see results.”

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Posted 3 years ago

“Non ho ancora ricevuto il prodotto.”

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Posted 3 years ago

“I'm missing my Mandelibright Serum from my last order.”

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Posted 3 years ago

“The foundation dosent suit my skin at all. Far to pale and dry and shows all pores even with using the primer. Would not buy again. The other products I purchased, retinol serum and moisturiser are very good and I would buy these again.”

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Posted 3 years ago

“The products are nice but I cant See any positiv result after a few weeks now. It is the oposite its worse now...”

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Posted 3 years ago

“Hasn't really made much difference to the redness of my rosacea around my nose/mouth unfortunately, but my skin texture does feel a lot better. Make sure you use a moisturiser as recommended... as it can sting like a good 'un.”

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Posted 3 years ago

“I really wanted to like this brand since they meet my ethical principles but since i started using the product i am getting more break outs and textured skin than i have ever had in my life... I got the oil control package and the scrub however the cleanser has a oily feeling after using it, and i have combination/oily skin do it feels like i never washed my face... As I know skin care is personal I still believe this company has the potential to be great, but I guess for myself, its not what my skin needs”

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Posted 3 years ago

“I bought the eye cream to help with dark circles as advertised. It is a lovely cream, natural and goes on smoothly. But havent noticed any improvement or difference, been using daily for nearly 2 weeks, for this issue. Will wait to see if long term it works. Otherwise its a nice moisturising cream.”

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Posted 3 years ago

“Great products but I got 3 tubes that were missing cream in them...”

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Posted 3 years ago

“It didn't do what it said it will do”

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Posted 3 years ago

“I have only been using this for 4 days, so too soon to say exactly how much it helps. However, so far so good. I have acne rosacea which gets me a little bit down, it seems to have become a bit worse in recent months, possibly because of face masks? I have been trying a few different things and am keeping my fingers crossed for good results this time.”

Helpful Report

Posted 3 years ago

“Too early to tell the supposed amazing benefits. Quite a harsh substance, and so only a little is required - which is good due to the price.”

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Posted 3 years ago

“I am giving a 3 as I just purchased products and have just started using them . The Vitamin C cleanser is absolutely perfect and you feel the soft refreshing feeling when you use it”

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Posted 3 years ago

“the products seem nice, they go on smoothly and feel pretty good. But the scenting they use is a not good. Mostly everything smells a bit like old oil. It's not appealing.”

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Posted 3 years ago

“Still have not received my order and now it’s saying it’s on hold, bit worried that it may not come at all”

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Posted 3 years ago

“I hear good about this products. But im so disappointed. Lots of brakeouts after using creams. Not really happy”

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Posted 3 years ago

“Seal of jar broken. I emailed to advise but no response. Is it okay to use?”

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Posted 3 years ago

Hi Pam We've replied to you privately. Best not to use if the seal has been broken on arrival so we'll send you a replacement. Jamie

Posted 3 years ago

“Product seems okay so far (only been using for a week, but packaging was horrible and basically destroyed upon arrival (torn and smashed).”

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Posted 3 years ago

“Haven't received the product but just got notified the package got left at an on site pick up location. Very weird since I've never had this happened to me before. It also took longer than 5 days to arrive.”

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Posted 3 years ago

Facetheory is rated 4.7 based on 37,680 reviews