Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,144 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,144 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the gel moisturiser but not keen on the tube it’s in.”

Helpful Report

(English) - Posted 1 year ago

“Within a few days of using facetheory products my skin started feeling soft and hydrated - really happy with the result!”

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(English) - Posted 1 year ago

“Love these products! Quality ingredients that I hand chose for myself to make at home, but without the hassle of measuring, mixing, & pouring! Not to mention clean-up! They did all the work for me!”

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(English) - Posted 1 year ago

“I love Facetheory products...literally saved my skin and I couldn't be more grateful for it.”

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Posted 1 year ago

“I absolutely love your skin products, please recommend a product for Hyperpigmention, that I can get rid of on (1) area of my face.”

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(English) - Posted 1 year ago

“Been using these products for 2 + years now. I'm 66 and my skin is doing much better since using, sun spots gone I Swear. Turned my friends on. Can't say enough good things prices are great, quality is superior. I'm a hugh fan love love every single product I've tried.”

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(English) - Posted 1 year ago

“I love their skin products. They feel great on the skin, keep my skin hydrated, and give me a noticeable glow that makes me feel confident. Big fan :)”

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(English) - Posted 1 year ago

“All the products are amazing! i rather prefer the old packaging though, bet is very practical the new one.”

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(English) - Posted 1 year ago

“Really nice product and I have noticed a difference in my skin since using it”

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(English) - Posted 1 year ago

“Great products and excellent customer service. Facetheory products have been ~80% of my face care routine for few years now, and I would definitely recommend it to anyone.”

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(English) - Posted 1 year ago

“I love Facetheory products. Since switching to them a year ago my complexion has evened out and visible pores have reduced. Clean beauty at its best.”

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(English) - Posted 1 year ago

“Bonjour, j'ai effectué une commande récemment, mais manifestement je n'ai pas reçu de mail de confirmation. Avez-vous une commande au nom de Perrine Houpin - 10 rue Maupertuis à St Malo ?”

Helpful Report

(French) - Posted 1 year ago

“I’ve only been using the blemish serum for a week or so, and too be honest, I have seen a slight difference with the appearance. I am going to continue using it and see if there’s any more improvements in my skin. The texture of the serum is creamy and feels silky on the skin.”

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(English) - Posted 1 year ago

“Really love these products, loaded with active ingredients that actually work. They smell great and the quality rivals top tier brands but the price is really reasonable. If you’re into skincare I really recommend Facetheory - the results are instant and prolonged use really does make a difference.”

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(English) - Posted 1 year ago

“Bonjour , Je n’ai pas reçu mon produit”

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(French) - Posted 1 year ago

Bonjour Cristina, Je suis désolée d'apprendre que vous n'avez pas reçu votre commande. Notre transporteur a indiqué que les Jeux olympiques en cours, associés à des conditions météorologiques défavorables, ont entraîné un retard chez LaPost, ce qui peut entraîner des retards. Après avoir examiné les détails de votre commande, il semble que votre colis soit actuellement bloqué à la douane et devrait être dédouané sous peu. Nous nous excusons sincèrement pour ce désagrément. Si vous avez des questions ou des préoccupations supplémentaires, veuillez contacter directement notre équipe du service client à l'adresse help@facetheory.com. Cordialement, Facetheory Team

Posted 1 year ago

“I love this cleanser ~ I told my two daughters about it~ now they use it as well. I bought my first and second jar because the jar was glass not plastic which I stay away from.”

Helpful Report

(English) - Posted 1 year ago

“Je n'ai pas recu mon colis ça fais plus 1 semaines”

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(French) - Posted 1 year ago

Bonjour Nicolas, Je suis désolée d'apprendre que vous n'avez pas reçu votre commande. Notre transporteur a indiqué que les Jeux olympiques en cours, associés à des conditions météorologiques défavorables, ont entraîné un retard chez LaPost, ce qui peut entraîner des retards. Après avoir examiné les détails de votre commande, il semble que votre colis soit actuellement bloqué à la douane et devrait être dédouané sous peu. Nous nous excusons sincèrement pour ce désagrément. Si vous avez des questions ou des préoccupations supplémentaires, veuillez contacter directement notre équipe du service client à l'adresse help@facetheory.com. Cordialement,

Posted 1 year ago

“Produkt ist Top. Packaging: nicht so…”

Helpful Report

(Deutsch) - Posted 1 year ago

“Love skin results after only 2 weeks of doing my new face routine.”

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(English) - Posted 1 year ago

“These are the best products I’ve ever used, my skin feels hydrated and firm. The prices are also brilliant”

Helpful Report

(English) - Posted 1 year ago

Facetheory is rated 4.7 based on 38,144 reviews