Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,036 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,036 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve been in love with Facetheory for years:)) There is nothing to complain about. They have excellent customer service to support all of my requirements at the soonest. Their products, absolutely are always at my top choices & perfect to take care my sensitive skin. Facetheory’ F2C model would be a outstanding case study. Hopefully, they would maintain their core values in times of changes.”

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Posted 2 years ago

“Great cream very easy to use and very good for sensitive skin no irritation. It would be even better, if day cream had spf in it. It was a good purchase.”

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Posted 2 years ago

“After being recommended the amil c whip spf and relaxing night cream pro from the face quiz for dry skin I have been using them for a week and my skin is tighter and dryer than before.”

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Posted 2 years ago

Hi, Thank you for your feedback and I am sorry to hear that the product did not meet your expectations. We understand that each person is different and some cosmetic products may simply not suit some skin types. Our returns policy gives you peace of mind when trying Facetheory. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 2 years ago

“Made no difference to my skin.”

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Posted 2 years ago

Hi, Thank you for your feedback. We recommend using the product for at least 4 weeks continuously to see any first changes. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 2 years ago

“Facetheory have made my skincare regime so much easier. Everything is simplified and the products I've used, all do what they say they'll do! Delivery is fast and efficient to the Republic of Ireland too.”

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Posted 2 years ago

“I can't complain! I always get my products on top, have good updates on the delivery and what's happening with my order. The product is always packaged well and correct. Always had a good experience.”

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Posted 2 years ago

“Pas de résultats après 3 semaines d’utilisation”

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Posted 2 years ago

Bonjour Merci pour votre avis. Nous vous recommandons d'utiliser le produit pendant au moins 4 semaines en continu pour voir les premiers changements. Si, pour une raison quelconque, vous n'êtes pas entièrement satisfait d'un achat facetheory et que vous ne remarquez aucune amélioration visible de votre peau dans les 365 jours, envoyez-nous simplement un e-mail à help@facetheory.com pour un échange ou un remboursement gratuit. Merci Facetheory

Posted 2 years ago

“I've been really enjoying using face theory products for the last year or so. The clarifying cleanser helped my painful acne so much. I always recommend Facetheory to anyone looking for new skincare products.”

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Posted 2 years ago

“I buy the Glycomide Body Cream B1 with 9% Glycolic Acid and Ceramide. My skin is usually very dry due to aging, and my former addictions to social-smoking, junk food and scalding hot baths. But once I started using the cream on my body, my skin almost overnight was transformed - from a bit dry and scaly to a much-improved suppleness and moistness. Of course, I will never have again the soft, ultra-smooth skin that I had in my 20s, but it's pretty good and It's an essential part of my beauty regime. It does sting slightly though if smoothed over irritated skin”

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Posted 2 years ago

“Les soins FaceTheory m’ont bluffé; ma peau est pénible (mixte déshydratées et sujettes aux imperfectionsx avec des cicatrices d’acné, et très réactive et sensible…) J’adore le gel hydratant )j’en suis à mon 2eme tube, le contour des yeux, et je viens de tester le sérum Hylafecta qui est top aussi! En revanche ma peau n’aime pas le soin Bakuluronique Moisturiser, ni le soin pour les lèvres qui me pique systématiquement après application. Je vais donc faire jouer la garantie échange 365 jours! Merci FaceTheory !”

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Posted 2 years ago

“Alle producten zijn super! en als er een keer een minder product bij zit dat niet bij je past dan is omruilen voor een beter passend product altijd mogelijk.”

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Posted 2 years ago

“FaceTheory has been a game-changer for me. They have amazing products that I have been using for a few years now, and I will never look back. My skin has never looked or felt as good as when I'm using their products, and I'd give them 20 stars if i could!”

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Posted 2 years ago

“Very happy with my purchase and product. Not so happy with Evri just leaving it near my blue recycle bin and not knocking on the door”

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Posted 2 years ago

“Best products I’ve ever used for eczema and rosacea”

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Posted 2 years ago

“Excellent service and speedy delivery. Great value products that match the quality of much more expensive brands.”

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Posted 2 years ago

“Je suis très satisfaite de ce produit qui hydrate bien mon corps car j'ai la peau très sèche !”

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Posted 2 years ago

“Love all the products I have used up until now, I have been using them for a few years now and they have definitely kept my hormonal acne at bay, I now no longer require daily antibiotics and I think I have less wrinkles than I should which is always a bonus!”

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Posted 2 years ago

“Cannot rate this brand enough - affordable quality products that work well on my skin.”

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Posted 2 years ago

“Excellent products , I’ve been using facetheory for over a year and it perfectly suits my skin . My usual cream I felt wasn’t agreeing with my skin and I contacted facetheory who gave me help and advice for what I was experiencing , plus they swapped the product for something else .”

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Posted 2 years ago

“My skin has never been so good since beginning to use face theory.”

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Posted 2 years ago

Facetheory is rated 4.7 based on 38,036 reviews