Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,223 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,223 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

Write Your review

Tell us how Facetheory made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My goods were packaged very well and the products go into my face beautifully no oily residue left they seem to melt into my face, I will definitely be buying again”

Helpful Report

Posted 3 years ago

“My purchased items been stuck at post in Germany since 18th of May. It’s currently 28th… No progress with the parcel. Shipment of products within the EU takes longer than from US.”

Helpful Report

Posted 3 years ago

Hi We are sorry to hear that your order hasn’t arrived. I understand how frustrating this must be for you. Looking at the tracking of the original order, the delivery was unsuccessfully attempted and will be attempted again. Thanks Facetheory Team

Posted 3 years ago

“I brought the face serum, vitamin c. It definitely makes a difference to the dryness I have been experiencing and hopefully in time the pigmentation.”

Helpful Report

Posted 3 years ago

“Love the products! A vast range of products - so something to suit everyone.”

Helpful Report

Posted 3 years ago

“Have been using facetheory for a few years now. Recently stopped using when I was pregnant, had a little breakout when I gave birth so started using again and my face has cleared up a treat again. This stuff changed my life! Even brought as gifts for my friends and family. Thank you facetheory!”

Helpful Report

Posted 3 years ago

“Love this company, love these products Delivery is always quick and well packaged”

Helpful Report

Posted 3 years ago

“I love these products, i had really bad acne and I found this company while looking for serums that will help with the scars and spots on my face. I started with the retinol c vitamin oil and then tried the supergel mosturiser and so much more. My skin loves these products.”

Helpful Report

Posted 3 years ago

“My face had some dark patches, I got the vitamin C combination and it is absolutely amazing. I am even getting lighter.”

Helpful Report

Posted 3 years ago

“I have only been using products from facetheory for about 4 months but I like everything about the company from the face products to the customer service and super efficient delivery time ! Very happy customer 😊”

Helpful Report

Posted 3 years ago

“Love all of these products”

Helpful Report

Posted 3 years ago

“Quick delivery, lovely packaging, products smell great and instructions on how to use very clear and easy to follow”

Helpful Report

Posted 3 years ago

“Initially found Facetheory whilst looking for cruelty free products. Many companies say they don't test on animals but don't say they export to countries that then do test their products on animals. So I was pleased to find this company. I have not regularly used face creams before, when I did they where heavy and brought me out in tiny spots. I've been using Amil C SPF30 as a day cream and Regena-C at night for almost a year now and I am completely converted. I love their light gentle nature and they have definitely improved my skin.”

Helpful Report

Posted 3 years ago

“Best skincare I've used. It's transformed my skin from dull and blemishes to clear and glowy.”

Helpful Report

Posted 3 years ago

“Very good! Really impressed with both products. A little goes a long way, as they have said. My only issue is that the moisturiser that is SPF30 leaves a chalky glow on my dark skin and the blemish gel leaves the skin looking dry. For both, I need to add another layer of day cream to look okay. I haven’t had a breakout since using them for less than a month! Will buy again definitely 😊”

Helpful Report

Posted 3 years ago

“I haven’t been using facetheory for very long and I have only used two products, however, I am pleased with the products and prompt delivery.”

Helpful Report

Posted 3 years ago

“Best Vit C serum on the market. I do not understand why you would choose any other brand. Plus I love the Q10 oil, it’s fabulous. Oh, and I have started using the cera-c pore reducing toner and exaglow serum because they will deliver. Face Theory always does.”

Helpful Report

Posted 3 years ago

“Thanks for you all good and I happy very happy with your product, long time used and never been something wrong :)”

Helpful Report

Posted 3 years ago

“je suis très satisfaite des produits car je vois une amélioration dans ma peau. J'avais des quiste sous peau et je n'en ai presque plus ma peau est hydraté constament alors qu'avant j'avais de l'eczema sur le visage. Le serive après vente est correct bien que j'ai eu un probleme avec mon colis dû au fait que les pays autre que la france ne prennent que très rarement des adresse longue comme celle de la france. Je recommande facetheory à mon entourage et n'hésiterai pas à recommander. D'autan plus que le service colisprivé prennent soin de leurs clients et prennent la peine de vous appeler si ils ne trouvent pas l'adresse”

Helpful Report

Posted 3 years ago

“my skin was very bad using this product its worked”

Helpful Report

Posted 3 years ago

“Input my skin type and issues and have a serum and moisturiser that have visibly improved my skin! Very impressed”

Helpful Report

Posted 3 years ago

Facetheory is rated 4.7 based on 38,223 reviews