Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,036 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,036 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing products that really work.”

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Posted 2 years ago

“Amazing products that really work.”

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Posted 2 years ago

“I love this cream for my skin. It feels so good on my dry skin and leaves it feeling full of moisture. I love that it comes in a glass jar with no plastic so brilliant to recycle.”

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Posted 2 years ago

“I have used FacTheory products for several years now and tried quite a few. Some I have definitely fallen out of love with - i have yet to find a moisturizer in their range that really hydrates dry skin rather than just adding an oily barrier to prevent further dehydration. But others I love and can't do without, like the Claribar, Porebrihht serum and Vitamin C cream cleanser. Their money back guarantee is real and I have used it for products that really didn't suit me. But it's a shame they changed their rewards system, which used to be very generous.”

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Posted 2 years ago

“the products I have tried are really effective and at a reasonable price compared to the big brand names. I like that the products are cruelty free, the website is easy to use and delivery is quick”

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Posted 2 years ago

“Je suis très contente du site très bon produit je recommande vraiment”

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Posted 2 years ago

“I absolute love this product, I can't be without it”

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Posted 2 years ago

“Great products, great customer service, happy all around”

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Posted 2 years ago

“Face Theory are the skincare business that I wish I owned myself. I am a cosmetic formulator and I believe that their products are the best organic skincare on the market.”

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Posted 2 years ago

“Genuinely helps keep my skin clear & happy. I ran out & used a different brand for a month, and my skin suffered. As soon as I switched back it’s clear again! Amazing products.”

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Posted 2 years ago

“Appears to be an excellent product. I have used the eye cream everyday and despite suffering with congestion and sinusitis it is helping. Very impressed so far. Many thanks.”

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Posted 2 years ago

“The customer service is incredible and the face oils are so effective!!”

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Posted 2 years ago

“Excellent produit. Je recommande.”

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Posted 2 years ago

“Je n'ai jamais reçu mon colis. 31 euros à la poubelle.”

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Posted 2 years ago

Bonjour Nous sommes désolés d'apprendre que votre commande n'est pas arrivée. Je comprends à quel point cela doit être frustrant pour vous. En regardant le suivi de la commande d'origine, celle-ci avait été marquée comme livrée. J'ai demandé au service client de vous contacter par e-mail. Merci

Posted 2 years ago

“Great products. My skin situation ( very dry) improved so much”

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Posted 2 years ago

“I’m new to this brand but so far I love it”

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Posted 2 years ago

“Very nice products. I live that there is Always an unscented version of the products.”

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Posted 2 years ago

“I’ve purchased many products from facetheory and repurchased them because they are beautiful for my skin and have helped with my blemishes and scars.”

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Posted 2 years ago

“Speedy and excellent after sales service. A product I was using started to irritate my skin. I was given a refund within a day. I have since purchased some other products which I’m extremely happy with.”

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Posted 2 years ago

“Excellent service and product”

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Posted 2 years ago

Facetheory is rated 4.7 based on 38,036 reviews