Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,157 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,157 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the eyecream a few weeks ago and am so far, very pleased with the results. I feel that my dark circles have lessened as has the under eye puffiness. I am very happy with the large sized tube, making it excellent value for money. Would definitely recommend this product.”

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Posted 3 years ago

“Lovely and effective products, I've used a few, started with the oils and now I'm loving also the cleanser and the creams.”

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Posted 3 years ago

“Fantastic products.”

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Posted 3 years ago

“Products are very nice. I have been using them for a couple of years, love them! They do a lot for my skin. The customer service is very quick and helpfull. Downside: the prices have gone up a lot in the last year.”

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Posted 3 years ago

“Je suis très satisfaite des produits.”

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Posted 3 years ago

“Fantastic products”

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Posted 3 years ago

“Fast delivery, products are great. I’m glad I found face theory because I notice a big difference in my skin.”

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Posted 3 years ago

“For me personally I wouldn't say this is for any skin type it's literally sucked my skin dry I'm not sure if it's because I don't particularly use anything on my skin usually but I wouldn't say this is the skin care for me”

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Posted 3 years ago

Hi, Thank you for your feedback and I am sorry to hear that the product did not meet your expectations. We understand that each person is different and some cosmetic products may simply not suit some skin types. Our returns policy gives you peace of mind when trying Facetheory. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 3 years ago

“I love the facetherory products I use and have been now a daily user of the products I get for the last year and a half. I have really noticed a difference in my skin and lines which was a lovely discovery. A product that works!!!”

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Posted 3 years ago

“So far very happy with all my buys! Did not expect that because of my very sensitive skin ... 100% recommendation!”

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Posted 3 years ago

“Second time ordering the anti whip spf 30 face cream, very good at moisturising and keeping my skin looking healthy.”

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Posted 3 years ago

“First class service and communication. Would highly recommend these products”

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Posted 3 years ago

“Je ne trouve pas ces produits efficaces. Ils sont agréables certes et onctueux mais pas efficace après 3 semaines de traitement intense”

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Posted 3 years ago

Bonjour, Merci pour votre avis. Nous vous recommandons d'utiliser le produit pendant au moins 4 semaines en continu pour voir les premiers changements. Si, pour une raison quelconque, vous n'êtes pas entièrement satisfait d'un achat facetheory et que vous ne remarquez aucune amélioration visible de votre peau dans les 365 jours, envoyez-nous simplement un e-mail à help@facetheory.com pour un échange ou un remboursement gratuit. Merci Facetheory

Posted 3 years ago

“Totally in love with all these products, I started using them in 2021 to give it a try and now I cannot live without them. I love their moisturizers, my skin is prone to acne so I cannot use any kind, but my skin loves these ones. Also, I have scars since my acne was bad, but thanks to the different serums my skin looks so much better. Forever thankful!”

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Posted 3 years ago

“Labai gerai jaučiuosi ir mano veidas relaxuoja naudojant serumą ir vyresnio amžiaus kremus. Veidas švyti.”

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Posted 3 years ago

“Life changing products. I’ve been using facetheory products now for about 6 months and so can leave an honest review. My 41 year old skin has never felt or looked so radiant. A change in my contraception left me with hormonal acne and a complete change in my complexion so much so that my confidence took a huge dip. These products have not got ridden of the acne completely but have certainly reduced it massively. My skin looks so much clearer and radiant to the point that I now get compliments on my skin and how youthful it looks!!!! Would recommend these products to anyone! Thank you!”

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Posted 3 years ago

“Love the products and delivery was very quick”

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Posted 3 years ago

“Amazing product!”

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Posted 3 years ago

“Love these organic creams! They have definitely made a difference to my rosacea”

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Posted 3 years ago

“Bons produits cependant pour ma peau sur la liste acheté un seul me correspond et que j’utilise pour ma peau (il s’agit du vitamin C cream cleanser). Je ne doute pas de leur efficacité mais chaque problème de peau est spécifique à chacun c’est pourquoi parfois je dirais que un simple test en ligne ne suffit pas (surtout que je sors d’un déséquilibre) mais sinon très bonne marque que j’ai découverte.”

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Posted 3 years ago

Facetheory is rated 4.7 based on 38,157 reviews