Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,157 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,157 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There are many products and brands that I've tried wich didn't work.. Once I've tried The Facetheory I was sold! Over about 2 years I'm using this brand and never going to leave it! My skin got so much better since I used The Faceheory”

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Posted 3 years ago

“Je n ai pas reçu mon colis”

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Posted 3 years ago

“I’ve spent years trying to find products that work for my dry/sensitive skin, to no avail… until now! I’ve been using the Face Theory regime for over two weeks now and have already seen such a difference in my pores, skin texture and brightness. I love that it’s gently scented, not too over powering and it doesn’t irritate my sensitive skin! I am so glad I found these products! Thank you Face Theory for making good products that actually work!”

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Posted 3 years ago

“All of the products I try are amazing”

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Posted 3 years ago

“Lovely product really Happy I do feel it's starting to work well I hope”

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Posted 3 years ago

“only used it for a week so will get back when I see some results”

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Posted 3 years ago

“Très mauvais choix de transporteur. Une fois le colis arrivé en France, j'ai mis 15 jours pour le récupérer dans un relais colis. C'est préjudiciable !”

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Posted 3 years ago

Bonjour, Il est toujours prioritaire d'offrir une expérience fluide à nos clients, et nous sommes désolés d'avoir échoué. Malheureusement, il y a des retards inattendus avec le stock à livrer à notre entrepôt de l'UE. J'ai transmis vos commentaires à notre équipe d'expérience. N'hésitez pas à contacter notre équipe de service client si nous pouvons faire autre chose pour vous. Facetheory

Posted 3 years ago

“Muchísimo retraso en la entrega. No cumplen el plazo acordado. No volveré a comprar, me parece ina falta de responsabilidad”

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Posted 3 years ago

“I’ve been using the products for over two weeks but I have not noticed any changes. The products I bought was to tackle pigmentation”

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Posted 3 years ago

“Déçu du produit, aucun résultat après 3 semaines d'utilisation”

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Posted 3 years ago

“Amazing natural products. I started using the anti-aging ones recently so not sure if they work but they sure leave your skin amazing.”

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Posted 3 years ago

“Die Produkte sind sehr gut, der Kundenservice ist exzellent, aber die letzten beiden Male gab es immer Probleme mit der Laufzeit, einmal davon ist die Sendung überhaupt nicht angekommen. Da sollte man dringend einen zuverlässigeren Transporteur finden”

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Posted 3 years ago

“I have only good things to say about FaceTheory products and thoroughly enjoy using them.”

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Posted 3 years ago

“Depuis que j'ai essayé vos produits j'ai vu vraiment ma peau changé en positif.”

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Posted 3 years ago

“Die Produkte wie auch Versandabwicklung sind klasse. Ich habe etwas neues ausprobieren und wurde nicht enttäuscht- ganz im Gegenteil. Ich bin sehr zufrieden.”

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Posted 3 years ago

“Best skin care products ever! At 42, Facetheory are such a refreshing change from all the other products and brands I've used over the years. They're bothered about every ingredient they use, every ingredient choice seems backed up, is as natural as can be, all products have an unscented version (which is revolutionary!) and, most of all, all the products Ive used have been the best - the best cleanser, the best moisturiser, the best serum, the best spf...I won't be using any other brand now, Im so impressed!”

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Posted 3 years ago

“Been using this company for all my skin care products and they’re a Great company. Easy to order items. Quick delivery and all packaging can be popped in recycle bin. Been”

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Posted 3 years ago

“Very efficiently packed and delivered, high range of quality items, strongly detailed and accurate informations and advice”

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Posted 3 years ago

“Produits encore trop peu utilisés pour en voir les bénéfices. Les textures sont néanmoins très agréables .”

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Posted 3 years ago

“Je n’ai toujours rien reçu Pourquoi m’écrire en allemand ? Pouvez-vous me contacter au plus vite pour ma commande Vous faites plein de pub. Je fais confiance je paie et rien”

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Posted 3 years ago

Bonjour Nous sommes désolés d'apprendre que votre commande n'est pas arrivée. Je comprends à quel point cela doit être frustrant pour vous. Nous n'avions pas l'intention que cela se produise, cependant, les coursiers connaissent encore des retards en raison de covid et d'autres événements nationaux et internationaux. En regardant le suivi de la commande d'origine, elle a été livrée. Veuillez nous contacter à help@facetheory.com si vous ne les avez pas reçus. Encore mille excuses pour le retard. Merci Facetheory

Posted 3 years ago

Facetheory is rated 4.7 based on 38,157 reviews