Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,145 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,145 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ich habe die Augencreme und die Tagescreme und benutze sie regelmäßig seit 3 Wochen. Leider habe ich keine Veränderung festgestellt. Dafür sind Produkte ziemlich teuer. Ich hatte wohl zu hohe Erwartungen.”

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Posted 2 years ago

Hallo, Vielen Dank für Ihr Feedback. Wir empfehlen, das Produkt mindestens 4 Wochen lang ununterbrochen zu verwenden, um erste Veränderungen zu sehen. Wenn Sie aus irgendeinem Grund mit einem Kauf von Facetheory nicht ganz zufrieden sind und innerhalb von 365 Tagen keine sichtbare Verbesserung Ihrer Haut feststellen, senden Sie uns einfach eine E-Mail an help@facetheory.com, um einen kostenlosen Umtausch oder eine Rückerstattung zu erhalten. Danke Facetheory

Posted 1 year ago

“I've used Facetheory products for 4 years now and I couldn't be without them - if I could design my own perfect skincare brand it would be Facetheory (effective science based formulas, no unneccessary ingredients and sustainable packaging)”

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Posted 2 years ago

“C'st la première fois que je commande sur votre site et je suis très satisfaite des produits que j'ai achetés.”

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Posted 2 years ago

“in love with the night cream”

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Posted 2 years ago

“Je ne vois pas la différence malgré une utilisation quotidienne”

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Posted 2 years ago

Bonjour, Merci pour votre avis. Nous vous recommandons d'utiliser le produit pendant au moins 4 semaines de manière continue pour constater les premiers changements. Si, pour une raison quelconque, vous n'êtes pas entièrement satisfait d'un achat facetheory et ne remarquez aucune amélioration visible de votre peau dans les 365 jours, envoyez-nous simplement un e-mail à help@facetheory.com pour un échange ou un remboursement gratuit. Merci Facetheory

Posted 2 years ago

“Facetheory à changer ma vie ❤️”

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Posted 2 years ago

“I have been using Cacay oil for a few years which is a beautiful oil, light but very moisturising. I also use Regenacalm serum which also seems to agree with my skin which as I have aged it has become dryer but the Regenacalm doesn't seem to dry my skin. I use it about four times a week. I have never found to have particularly sensitive skin but I have recently purchased and started using the Amil C-Whip SPF30 and it doesn't agree with my skin. It has left my skin feeling dry and a bit scaley and with a rash. I'm not sure if it's the combination of all three products or whether the Amil C-Whip is causing the the problem. I wanted a moisturiser with a SPF just incase the sun appears this summer.”

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Posted 2 years ago

“Franchement très étonnée de la qualité des produits Super bien, les produits pour le visage nettoyant ne mousse pas mais son efficace! La crème anti bouton du corps ont déjà sauvé mon dos! Pour l’été la crème de main hydrate vraiment idem pour le visage! Sortez des choses moussant et anti tâches et anti rides je vous suis! Cliente fidèle!”

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Posted 2 years ago

“Great for my dry combo skin in the late 30s! Skin feels more plump and well nourished:)”

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Posted 2 years ago

“Great products, but patchy response from customer service and an extremely user-unfriendly website and subscription system. I only persevere because the skincare I'd just that good!”

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Posted 2 years ago

“My aesthetic doctor suggested the azelaic acid to me after having a chat about my rosacea, I’ve been using this for just over 2 weeks and so far so good , I’ve had no adverse reaction , started off with once a day and went upto twice a day , it seems to be helping and hope this continues , I noticed an improvement after one use , I would highly recommend this .”

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Posted 2 years ago

“Been using Face theory for about 7years now and I keep coming back super hero’s for a sensitive skin and always developing something new. And the edt fragrance please never stop this or change it … beautiful 🧡”

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Posted 2 years ago

“I use a lot of FT products and I really like them. I only wish the products came in bigger jars so the whole family can use them.”

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Posted 2 years ago

“Really liked this site as it helped me to decide on a few products so I could get in to a routine without my usual unnecessary purchases, that end up rattling around in a draw for years!”

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Posted 2 years ago

“Loving the cream. Smells amazing and feels great on skin. I have combination/acne prone and it hasn’t made my skin oily nor dry out. Doesn’t feel greasy on skin either. Also can’t smell/feel the SPF which is fab”

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Posted 2 years ago

“Les produits font le job (certains mieux que d’autres) je suis globalement très satisfaite”

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Posted 2 years ago

“Usually a good product but this time I found some sort of black stuff on the surface 😕”

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Posted 2 years ago

“Beautiful products, fantastic service!”

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Posted 2 years ago

“Bought as a gift. My daughter loves it.”

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Posted 2 years ago

“Not hugely made any difference that I can see but at 57 maybe I’m beyond help ☹️ One thing to note is the smell, it smells awful”

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Posted 2 years ago

Facetheory is rated 4.7 based on 38,145 reviews