Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,016 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,016 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant products and customer service. They respond to queries quickly, give in depth product advice and if ever there’s an issue, it is quickly resolved. I’m a very happy customer and recommend FaceTheory to all my friends.”

Helpful Report

Posted 1 year ago

“Adding face theory products into my skincare routine has completely transformed my skin. It’s clear, smooth and less susceptible to breakouts and clogged pores. I use the Hylafecta serum followed by either the Amil C-Whip with spf or the Relaxing Night Cream depending on time of day. 10/10 would recommend them all.”

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Posted 1 year ago

“Excellent les produits achetés me vont à la perfection.”

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Posted 1 year ago

“At last, something that actually works!”

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Posted 1 year ago

“I’ve used these products on and off for years now and they definitely work for me better than other brands. I got my new order about 2 weeks ago and already my skin is less bumpy and not had any new breakouts. I’m using the cleanser, glycolacsal solution and ceraquench renewal cream, all good however my skin does feel a little oily.”

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Posted 1 year ago

“Great product used it for a while, delivery quick. No problems at all”

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Posted 1 year ago

“Produit de qualité Efficace Avec des compositions surs Je n’ai pas trouver d’equivalent sur le marché”

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Posted 1 year ago

“Love this cream. Goes a long way and protects me during sunny days too. Gorgeous smell!”

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Posted 1 year ago

“Lovely products. My skin is responding really well to them. I started off with the basics, just cleanser (which I particularly love) and day and night moisturiser! So far fantastic!”

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Posted 1 year ago

“Livraison rapide, produits agréables, dans l'attente du long terme mais je recommande !”

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Posted 1 year ago

“very good products with quick delivery”

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Posted 1 year ago

“I've been buying the same two moisturizers for years now, and I love them every time. They never disappoint. They make my skin feel super smooth and hydrated.”

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Posted 1 year ago

“I have been using facetheory products for two years now and they are the only products that actually help controlling my acne, and make a true difference on my skin. Could not recommend more 🌟🌟🌟🌟🌟”

Helpful Report

Posted 1 year ago

“Ordered the vitamin C cleanser, which is absolutely brilliant. Leaves my skin feeling really clean and the lovely orange smell is a bonus. Also ordered the loose face powder. Was sceptical as it’s white, but it’s very good at ‘setting’ the foundation.”

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Posted 1 year ago

“Great quality products. I use the SPF face cream every day. A pot lasts for ages as it's such good quality and is absorbed into the skin.”

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Posted 1 year ago

“Love the moisturisers and the eco friendly packaging.”

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Posted 1 year ago

“Skin feels great and much more hydrated. Red spots and lines have not evened out at all.”

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Posted 1 year ago

“Facetheory is a good efficient company and sells products of a high standard”

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Posted 1 year ago

“My daughter bought me some items for my birthday a few years ago and I haven’t looked back!”

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Posted 1 year ago

“Products are lovely and excellent value for money”

Helpful Report

Posted 1 year ago

Facetheory is rated 4.7 based on 38,016 reviews