Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,044 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,044 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality products, good prices (including a lot of discounts). It's amazing that it's possible to make your own skincare routine (I happy with mine, I use rosacea-friendly skincare and I see improvement) Also I appreciate the option to choose unscented products. Thank you Facetheory :)”

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Posted 3 years ago

“I feel this is helping my skin with its breakouts but haven't seen a massive improvement yet but gonna keep using it to see how it goes Smells lovely”

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Posted 3 years ago

“Mi stanno piacendo molto i prodotti skincare di Facetheory soprattutto il Contorno Occhi Ocuwake.”

Facetheory 5 star review on 27th November 2022

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Posted 3 years ago

“I have received my facial set but it's early days yet for me to leave a review.”

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Posted 3 years ago

“Love this company, their products are amazing and there customer service is always fantastic”

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Posted 3 years ago

“Ich bin mit den Produkten und dem Service sehr zufrieden”

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Posted 3 years ago

“bonjour .je regrette q il ny est pas d explicatin en francais a part ca c est le top merci”

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Posted 3 years ago

“J'ai accumulé de points. Lorsque je fais des achats, impossible d'échanger la totalité de ces points. A quoi ça sert de me donner des points si je ne peux pas les échanger”

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Posted 3 years ago

Bonjour Merci pour votre avis. Veuillez contacter le service client via help@facetheory.com et nous serons heureux de vous aider en cas de problème avec les points. Merci Facetheory Team

Posted 3 years ago

“I’ve always been troubled by my combination skin, oily and dry at the same time. I’ve tried many expensive brands but none worked at a satisfying level. I Tried a few Facetheory products, each and every one has quite amazing effect on my skin. Now I don’t apply layers and layers of products on my face anymore, only use 1-2 Facetheory products and they keep my skin hydrated and much less oily. I hope my skin won’t develop resistance to these products after using them for a while so I can keep using them.”

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Posted 3 years ago

“I used it for 2x and I got a terrible rash and irritated skin around my eyes. Normally my skin is quite durable and has never experienced any weird reactions no matter the product I used. As far as I know, I have no allergies to any kind of product or substance. I ordered the product because it had such great reviews, but it might just not be the product for me.”

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Posted 3 years ago

Hi, We are so sorry to hear that you had a reaction. There are many elements that can increase sensitivity or cause irritation. I have asked customer service to get in touch via email. Thanks, Facetheory Team

Posted 3 years ago

“I have been using face theory for over a yr now and tell my friends n family about it, i bought lots last xmas for presents. It was my xmas present to myself this yr, just wish they did bigger pots and a leave on face oil”

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Posted 3 years ago

“Tolle Produkte zu sehr attraktiven Preisen. Das 3% Retinol Serum ist das beste was ich bis jetzt hatte. Sehr empfehlenswert”

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Posted 3 years ago

“Great customer service. Love all the products, a real improvement on my skin.”

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Posted 3 years ago

“Zeer goede resultaten met deze producten. Klantenservice en levering zijn top. Prijs/kwaliteitverhouding super.”

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Posted 3 years ago

“Amazing company, unfortunately I had to return my products as this did not suit my skin, within 10 minutes of emailing and explaining how the product wasn't for me, they emailed back with a full refund and I didn't even have to send the products back. I have never had such amazing customer service, I would recommend these products and this company just unfortunate they did not suit my skin.”

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Posted 3 years ago

“Le crème a l'aloé Vera est pas suffisamment hydratante. Et pour le sérum j'ai du mal à voir les résultats sur les tâches.”

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Posted 3 years ago

“Facetheory is one of the best cosmetic I ever used. Thanks for finding you”

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Posted 3 years ago

“Just lovely”

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Posted 3 years ago

“The best skincare company ever”

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Posted 3 years ago

“I have switched to FaceTheory for all of my facial needs. I love their serums, face cleansers, hydrating spray, night creams, and eye creams. My face has never been clearer or healthier. If I skip a few days - it is very obvious that I haven’t used product. Love this brand!!”

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Posted 3 years ago

Facetheory is rated 4.7 based on 38,044 reviews