Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,228 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,228 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the product”

Helpful Report

Posted 3 years ago

“I'm happy with my purchase, I haven't seen any improvement yet but the eye cream is beautiful to use all over my face.”

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Posted 3 years ago

“Fantastic products, amazing and responsive customer support. Happy to come back any time”

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Posted 3 years ago

“Love the cream’s”

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Posted 3 years ago

“Der Kundenservice ist schnell, entgegendkommend und freundlich.”

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Posted 3 years ago

“Je suis très satisfaite des produits que j’ai acheté. Cependant, je n’ai toujours pas reçu mon dernier colis qui est « bloqué » depuis 10jours sur la plate-forme régional de colis privé avec qui vous traitez et je n’ai aucune réponse de leur part quand je fais une réclamation. J’ai passé commande le 1 décembre et les délais de livraisons sont réellement très long.”

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Posted 3 years ago

“A lovely natural product”

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Posted 3 years ago

“I found the perfect products for my skin”

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Posted 3 years ago

“Ottimi prodotti e molto soddisfatta del servizio clienti”

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Posted 3 years ago

“I discovered facetheory during lockdown - the only good thing to come out of the those lost years. My loyalty to the products has not wavered from the lip balm to the hand cream and everything in between it is difficult to name a favourite”

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Posted 3 years ago

“Lovely products very good service, no complaints. Will definitely use again .”

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Posted 3 years ago

“Les produits ne sont pas adaptés pour la peau. Je n’ai vu aucun changement. Déçue de l’avoir acheté, déçue d’avoir jeté mon argent”

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Posted 3 years ago

Bonjour Merci pour votre commentaire et je suis désolé d'apprendre que le produit n'a pas répondu à vos attentes. Si, pour une raison quelconque, vous n'êtes pas entièrement satisfait d'un achat facetheory et que vous ne remarquez aucune amélioration visible de votre peau dans les 365 jours, envoyez-nous simplement un e-mail à help@facetheory.com pour un échange ou un remboursement gratuit. Merci Facetheory Team

Posted 3 years ago

“I haven’t used it long enough”

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Posted 3 years ago

“Happy with youre products and youre service”

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Posted 3 years ago

“I have very sensitive skin and will only use animal kind products so was delighted when someone recommended Facetheory to me. I now regularly use the Amil C-Whip SPF 30 cream for sun protection, and the Aventhra moisturiser M2 during the day, which leaves my mature skin soft and blemish free. At night time, I use the Relaxing Night Cream M10 which is lightly scented with lavender, something my skin would not normally tolerate. It gives a wonderful moisture boost. All 3 products are quickly absorbed, non greasy and my skin looks and feels great. Lovely products, vegan and plastic free, and great service and free delivery from Facetheory.”

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Posted 3 years ago

“Very quick delivery.love the products, as always”

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Posted 3 years ago

“Been using this for a while. Great product will continue to use .”

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Posted 3 years ago

“J'aime beaucoup le sensoriel des produits ( texture, fragance) Packagings minimaliste, c'est parfait”

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Posted 3 years ago

“Thank you so much. I will order again”

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Posted 3 years ago

“Great products. So happy with my goodies.”

Helpful Report

Posted 3 years ago

Facetheory is rated 4.7 based on 38,228 reviews