Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,043 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,043 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Très satisfaite des produits face theory crème yeux, lotion, crème SPF 30.”

Helpful Report

Posted 3 years ago

“Love it! Started to see a difference in my face straight away, my skin hasn't felt so soft and looked so bright in a long time!”

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Posted 3 years ago

“Very good company and good return policy. I love the products and at this point i only use their skincare.”

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Posted 3 years ago

“Good formulations at a low price point.”

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Posted 3 years ago

“From my experience of facetheory so far, they are affordable yet high quality. I’m really pleased with the product I purchased and I’m excited to see what results I may get from it.”

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Posted 3 years ago

“Lovely products, quick delivery and very good communication. Extremely pleased with my purchase. Thank you”

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Posted 3 years ago

“I love this oil....the texture....the smell and leaves my skin very soft and restored..i use it after cleaning my face ., before bbcream;)love”

Facetheory 5 star review on 4th December 2022

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Posted 3 years ago

“I have been using face theory products for over 2 years now. Lovely products and great customer service”

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Posted 3 years ago

“The products burnt my face. Only after using them twice, all my face turned red and it hurt so much. Too strong! Would not recommend”

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Posted 3 years ago

“Myself and all my family have used these products for a couple of years now. Fantastic value for money, skincare that works! Customer service is excellent.”

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Posted 3 years ago

“Prodotti eccellenti! Sito chiaro e intuitivo Servizio chat super disponibile e veloce! Mi avete conquistato!”

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Posted 3 years ago

“Have been using facetheory products for some time now and my skin seems to be better and brighter. Only one criticism.. More details and instructions for use are required, not always can you tell when and how to use the various products. Their customer service is excellent. Would be highly recommend their products.”

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Posted 3 years ago

“Really like the products and the quick communication. The only thing is that the shipping is quite expensive but otherwise I really like it.”

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Posted 3 years ago

“Fabulous amil c-whip SPF 30 Vitamin c cream cleanser the best”

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Posted 3 years ago

“Very nice products with acitve ingredients and without unnessecary ingredients like alcohol or endocrine disruptors. I also like that they offer perfume free versions of their products. The products are well priced and the customer service is great! I would definitely recommend! :)”

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Posted 3 years ago

“Really good products with a reasonable price”

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Posted 3 years ago

“I have been using facetheory products for 7 months now and have loved them. I have started using the whole range now and have not been disappointed. I have mature skin 54 years old and it look great, clear and smooth. Also very well priced. I haven’t had to refund anything and the delivery process has always been smooth.”

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Posted 3 years ago

“Good products but I didn’t notice huge changes in my skin. Their basic cleanser and moisturizer are probably the only products one needs”

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Posted 3 years ago

“I didn’t have any results unfortunately from the product and it caused me face pills.”

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Posted 3 years ago

“It makes no change. Does not what they say in the advertisements. Plus my skin burnt after using the cream although I don't have very sensitive skin.”

Helpful Report

Posted 3 years ago

Hi, We are so sorry to hear that you had a reaction. There are many elements that can increase sensitivity or cause irritation. I have asked customer service to check this for you and to get in touch via email. Thanks, Facetheory Team

Posted 3 years ago

Facetheory is rated 4.7 based on 38,043 reviews