Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,149 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,149 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I switched to Facetheory Ocuwake Eye cream and Supergel oil-free moisteriser in 2020 and havent lookded back. My skin is moisterised, wrinkles are tamed and it feels lightweight and smooth with and without make up.”

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Posted 2 years ago

“Amazed by how fast and efficient the help via email was”

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Posted 2 years ago

“There’s no other words other than unbelievable. My skin has COMPLETELY changed. I always felt so uncomfortable in my skin, anxious about my pores and black heads and suffer from AWFUL acne! Not anymore, it has saved my skin and gave me the confidence I’ve NEVER had. Thank you FaceTheory!”

Facetheory 5 star review on 24th January 2024

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Posted 2 years ago

“Lovely product”

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Posted 2 years ago

“I have been using The face cleanser & gel moisturizer for almost or probably a year now and it’s one of the best decisions I’ve made for my oily skin! I just started using the serum so I can’t say whether it is doing what it supposed to yet. The only downside here is the shipping takes way too long(two weeks)If you’re in a hurry to get your product it is best you order via Amazon.”

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Posted 2 years ago

“Ich hatte before ich dise Produkte entdeckt habe eine Sher empfindliche haut Nichts hat gepasst alles mögliche vom Cremen habe ich probier . Aber seit mehr als ein Jahr benutze ich dise wunderbare Produkte und meine Haut strahlt vor Freude ich liebe das Gefühl und die Sicherheit was ich jeden Morgen nach der Anwendung bekommen und der Geruch ist einfach wunderbar ,das beste ist wen ich abends meine Schlaf Creme benutze ich liebe den Geruch von Lavendel deswegen liebe ich auch meine Nacht Creme. Meine beste Freundin hat es ein par Tage vom mir ausprobiert Komplet begeistert mußte ich auch für sie bestellen . Also vielen Dank facetheory für eure wundervolle Produkte”

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Posted 2 years ago

“I'm a mid-30's guy who's been buying from this brand for years. High quality products at fair prices.”

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Posted 2 years ago

“Facetheory have the best customer team ever, they were so efficient in dealing with undelivered packages( fault of delivery company). I have recommended your product to friends and family. The product are great, does what it says on the tin”

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Posted 2 years ago

“Je n'ai pas assez de recul pour évaluer les produits notamment le serum anti-taches . Ma peau sensible le supporte bien ainsi que la crème au retinol. A voir dans quelques semaines”

Helpful Report

Posted 2 years ago

“Argan hairoil which I also use for my face is unbelievably good. Weekly routine with oil rubbing it on my headskin on the hair roots. Leave it in for 15-30minured and then shower and wash hair with hair soap. Amazingly soft and shiny already after the first time. My skin feels soft my skin looks so much better. Normally during my Periode my skin gets worse and pimples everywhere. Now it stays clean and only every now and then a little pimple which disappears within two days. I wash my face every evening with warm water and soap and afterwards rub two drops of the oil on my skin. Feels wonderful.”

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Posted 2 years ago

“Love this company and their products. Affordable prices, quality skincare and fast shipping.”

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Posted 2 years ago

“I like majority of the products I bought. I really like the melatonin night cream and pore serum”

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Posted 2 years ago

“Great quality, love the eco credentials and amazing customer service and support”

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Posted 2 years ago

“J’utilise vos produits avec plaisir, c’est ma fille qui vit à Londres qui m’a offert mon premier produit Facetheory. J’apprécie le côté vegan et écologique, de même que l’efficacité des produits. Vraiment bravo !”

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Posted 2 years ago

“I prodotti sono ottimi e l'azienda è seria e mooolto disponibile! Consiglio!”

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Posted 2 years ago

“Love using the vit c cleanser feels great on your skin. smells delicious and it cleanser”

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Posted 2 years ago

“I like the face cleanser and face mist both help keep my skin balanced and clear”

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Posted 2 years ago

“Products extremely good”

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Posted 2 years ago

“Ich benutze die amil c-whip spf und die relaxing night cream seit über einem Jahr und bin super zufrieden. Bei meiner letzten Bestellung habe ich das supergel mitgeordert und bin auch davon positiv überrascht. Auch das lip Set mit scrub und balm ist super. Von den Produkten bin ich absolut begeistert. Auch der Kundenservice ist super nett und unkompliziert! Vor Weihnachten ging eine Bestellung auf den Weg zu mir verloren und innerhalb kürzester Zeit wurden mir alle Produkte erneut ohne Aufpreis zugesendet.”

Helpful Report

Posted 2 years ago

“Used now for a few weeks. Definitely helps radiance. It’s very gentle if you have sensitive skin. I’m used to using retinol for £20 but thought I’d try this. Doesn’t renew skin like retinol but nice to try. Early days”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback. We recommend using the product for at least 4 weeks continuously to see any first changes. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks

Posted 2 years ago

Facetheory is rated 4.7 based on 38,149 reviews