Facetheory Reviews

Name: Facetheory
Address: The Old Town Hall, Bacup Road, Spinning Point, Rossendale, Lancashire
Rating: 4.70

4.7 Rating 38,222 Reviews

94 %

of reviewers recommend Facetheory

4.7

Based on 38,222 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Facetheory 5 star review on 25th February 2026

1914

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality products at affordable prices. Love that they have sustainability in mind and are making their products in the U.K. I also love the comprehensive returns policy, which menas you can buy with confidence”

Helpful Report

Posted 2 years ago

“Face theory is a very good company , excellent and very prompt service. Always very helpful.”

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Posted 2 years ago

“Les produits que j'ai introduits dans ma routine de soins me donnent entière satisfaction.”

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Posted 2 years ago

“Love the Facetheory natural products! Have bought the Facetheory Freshening Face Wash for the 2nd time. My skin feels gently cleansed, and skin softly smooth.”

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Posted 2 years ago

“I use Marula oil at night on my face. I cannot tell you how good the texture of my skin is not only in the morning, but ongoing. I’m almost 57 and just trying to use nature to help the ageing process. This stuff is magic!”

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Posted 2 years ago

“This is my second purchase from FaceTheory and I'm loving it. The Organic Jojoba Oil is just what my dehydrated skin needed. For ages I've had red dry patches on my cheeks and across my nose. I've stripped back my skincare routine so in the morning I just splash some water on my face, pat dry and then apply a few drops of the Jojoba oil. In the evening I wash with a cream cleanser and then mix 6 drops of the Jojoba oil with my night moisturiser. I'm really pleased with the way this routine has calmed the redness and evened out my skin tone in around 4 weeks. Having combination skin I was a bit worried that the oil might cause breakouts but I'm pleased to say this hasn't happened.”

Helpful Report

Posted 2 years ago

“Produits de qualité, prix abordables, site fiable et sérieux. Après plusieurs mois d'utilisation je constate une réelle différence sur ma peau.”

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Posted 2 years ago

“Produits de qualité à des prix accessibles, vraiment efficace quel que soit le probleme de peau.”

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Posted 2 years ago

“Produits au top! Hydratent très bien et très bon rapport qualité/ prix. Je recommanderai ces produits !”

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Posted 2 years ago

“les produits sont très agréables à utiliser et les resultat sont là.concernant la lvraison pour la france tout c bien passé arrivé rapidement et bien emballé.”

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Posted 2 years ago

“Super quick delivery. Customer service first class. Too soon to rate the products but no problem so far with the face oil.”

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Posted 2 years ago

“M3 Moisturiser is the best I've used. Absolute no irritation, dryness or tightness. Will continue to purchase. Many thanks.”

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Posted 2 years ago

“J'adore , texture, confort et hydratation”

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Posted 2 years ago

“As I creep further and further into my 40s my skin continues to change! I did the short quiz on the website and went all in buying the items suggested. I'm not sure I have ever been more impressed with a skincare routine. It is simple, clean AND my skin loves it!!”

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Posted 2 years ago

“Ich bin super zufrieden, Ich habe ziemlich trockene Haut, die immer wieder mal zu Unreinheiten neigt. Mit dem Produkten von Face Theory habe ich das echt gut in den Griff bekommen. Den Duft würde ich mir von manchen Produkten besser wünschen, aber ich kann gut damit leben. Versand nach Deutschland kappt auch immer schnell und reibungslos.”

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Posted 2 years ago

“I love facetheory products. Great quality fitting a variety of needs.”

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Posted 2 years ago

“Great products, really suit my skin after a long search for natural products.”

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Posted 2 years ago

“Très content, je ne peux plus m'en passer ! C miraculeux 🥳”

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Posted 2 years ago

“Not getting results, even though I bought the recommended products”

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Posted 2 years ago

Hi, Thank you for your feedback. We recommend using the product for at least 4 weeks continuously to see any first changes. If for some reason you're not completely happy with a facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 2 years ago

“Nao recebi a minha encomenda.”

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Posted 2 years ago

Oi Lamentamos saber que seu pedido não chegou. Eu entendo o quão frustrante isso deve ser para você. Não era nossa intenção que isso acontecesse, no entanto, os transportadores ainda enfrentam alguns atrasos devido à covid e outros eventos nacionais e internacionais. Observando o rastreamento do pedido original, ele chegou ao país de destino e está a caminho do escritório de entrega local. Mais uma vez, muitas desculpas pelo atraso. Obrigado Facetheory

Posted 2 years ago

Facetheory is rated 4.7 based on 38,222 reviews